Subway

773 Newport Rd, Rumney, Cardiff
029 2036 3206

Recent Reviews

Solumtoochukwu Nnaemeka

Everyone needs to taste the harty Italian bread on one of their combos ..its an absolute divine?

Debbie Pearce

We had ordered 2 tuna , and a chicken tikka salads when they arrived, half the items were missing on the salads, and not much of it absolutely disgusting, I drove to the store to show them what we had , the staff were rude when I approached them , and told us they had a busy day so they ran out of stuff, will never order from that store again customer service at its worst!!! Asked to speak to a manager and was told that the manager doesn’t like to be contacted

Anurag Yadav

Extremely rude staff. They took a particular liking for me for some reasons. It has happened twice.I didn’t want to reply in similar way to the two ladies serving in-front if my children.Food was good though

Kelly Al Muhairi

I visited the store on Saturday 29th July 2023 at around 130pm.The staff were not very friendly or helpful, especially the lady on the till who I found to be rude and extremely u helpful. 2 young girls had just eaten their subway and wanted a dessert which they wanted to split the cost = NO was the response one of you pay then the other person give you the money.My sons wanted a sandwich so I opted for the kids size..... I'd asked about the meals but the person at the till asked whether I was having the mealThe options were extremely limited = tuna or grilled chicken OR we could have fed them different kinds of HAM which I would go to hell for as my sons are Muslim and I would knowingly be feeding them something that is AGAINST their religion but hey ho as a diverse community and country let's not think about that. The staff had no clue and could not find a healthy solution.We went with a chicken and a tuna sandwich = my 7yr old asked why Subway does not like Muslims and love Pork.Dietary restrictions: They DO NOT cater for Muslims/Jews or anyone that does not eat Pork within the children section

Flying Wings

Tandoori chicken sub is my choice and it's good

Reuben Lee

Great store who are always friendly and like a bit of banter!

Helen Hare

Update August 2022Amended to 2 stars after UberEats delivery.Placed order. Was out of stock of 1 item but notified on app after order placed. Tried to order replacement. App crashed. Tried to call branch to rectify. I rang for 40 minutes. No one answered phone. Messaged uber driver, he read message and ignored. Food arrived. Driver was not interested. Refused to give us the order until we gave him pin number.Food was crushed, missing sides and not great. One meal short as well. Will not order again. Disappointed after the price we paid.Original review in branch:Yum. Excellent price. Excellent service. Fresh and delicious. Very lovely staff with good banter.

Alice Miles

Absolutely awful. Ordered on ubereats nothing wrong with them, just the shop. We ordered 3 sandwiches ALL of them were wrong. Clearly didn’t read the order. Sent wrong drinks. Just appalling really. AND MY BAG OF CRISPS WERE POPPED. ICK.

stub mandrel

Pretty much like every subway everywhere else. Good food, freindly staff, short on character.

Kevin Probert

Love there rolls always plenty to choose from

glyn sanges

Overpriced for what 2 kids had.

Leanna Beynon

Great sandwich. Fast friendly service A*

Clive Balch

Was not happy with the mannor of how this blonde, thin women in her 40s. Was having go at his young lad in front of the customers. I work in a supermarket and we are told never to disrespect a member of staff infront of customers. This show bad customer service and lack of respect for someone well being. The point i am saying she should have spoke to him when the customers are not there and not on the shopfloor when opening times. I felt sorry for the lad.

aaronmA5177GB

Ordered a click and collect but they had no record of it. Made up fresh and told I could have a refund for the inconvenience. Great customer service and the staff were polite and friendly.

James Booth

Don't order from this subway, second time I've ordered from here and they got the order wrong; but no way to complain so guess it'll have to do here... Will be going to another subway from now on

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