Today being an international day as well as mother's day the service was very poor. Too many people booked in for meals with not enough staff to cover. A table booked for 6pm having to wait until 7.50 to have their meal brought to them is not hood enough. I feel let down and disappointed as we have used this facility on many other occasions without fault.
Matthew Beere
Booked a table for 5 people for Mother’s Day and night was ruined when it took over half hour to get a table that was pre reserved for 6pm. Awful organisation, wouldn’t recommend when busy.
Michelle Ford
We love our Friday family gathering and it is make extra special by the lovelystaff. Helen is brilliant and takes time out to chat with us whilst making sure we have everything we need.
Keith Richmond
The Walston needs a manager that understands there is a Whole Bar area not just the "restaurant " I came to enjoy an afternoon with my son and have food. I waited some 10mins no exaggeration to be noticed. When I had the waitress notice she said the Manager was doing desserts and she couldn't serve. Pathetic. Then I "found" the manager he said I wont be 2secs 4 minutes he served me. Then we had to wait 7/8 minutes for our second course to come but asked for both to be served all together.
Beverly Mackenzie
Amazing food ? ?
Chris Harris
Staff didn't seem to know what they were doing, may of been new.Our food was on the hot plate for over 5 minutes before it was served.Roast lamb dinner ws OKThe burger came with 6 thick cut chips and cost more than the roast!Had to wait ages for our drinks as wellPlenty of space to park
Samantha Giles
First time going for breakfast,wish I didn't as it took so long for our cooked food to bring to table. Dirty coffee mugs where you was meant to have clean ones. Even when things was running low people had to asked a few times can it be filed up. Not enough people on to service breakfast. You can see you food waiting to be taken so eggs was hard and bacon was crisp. This was a birthday Buckfastleigh for me and my family. Very disappointed and won't be going back their for breakfast. Just couldn't cope with people who book and ones staying at premium Inn. Nothing was kept top up always had to asked, just disappointed.
Lynne Woodrow
Hardly no bread for toast, had to keep asking to order cooked breakfast, small portions, bacon that burnt, it couldn't be eaten, had to ask for cups and milk etc, it was disorganised and service very slow, when asked how much longer was the wait for our breakfast to come as we had been waiting for 45 mins! Was told it was because we were a large table, we were only a table of 5!! Certainly will not be visiting again
Kath Margetts
Food was as expected service was slow, we even had to ask for drinks to be served. We were served by three different servers. All were slow. Atmosphere wasn’t welcoming at all. The whole pub looked shabby and paintwork was not good. Would we go again? Unfortunately noParking: Signage between the Beefeater and Premier Inn was not clear.
Cjk Cjk
We enjoyed our evening and food but best of all was the service by Jackie who indeed looked after us very
Went on Sunday 14th Jan about 4pm ordered vegy burger and a steak for husband, all fine until they brought out food waitress asked about sauces so I asked for mayo and barbecue sauce, I was told bbq sauce was an extra 95p!! How cheeky! So just had mayo which was the tiniest amount and steak had to be sent back as wasn't cooked properly.
Gareth Morris
Food and service was absolutely
Tracy Hazelwood
Second visit food not as good, found it difficult as they seated us up stairs and I am disabled,
Chris GIBBINS
If it wasn't for Nikki then the night would of been ruined.Food was
Today being an international day as well as mother's day the service was very poor. Too many people booked in for meals with not enough staff to cover. A table booked for 6pm having to wait until 7.50 to have their meal brought to them is not hood enough. I feel let down and disappointed as we have used this facility on many other occasions without fault.
Booked a table for 5 people for Mother’s Day and night was ruined when it took over half hour to get a table that was pre reserved for 6pm. Awful organisation, wouldn’t recommend when busy.
We love our Friday family gathering and it is make extra special by the lovelystaff. Helen is brilliant and takes time out to chat with us whilst making sure we have everything we need.
The Walston needs a manager that understands there is a Whole Bar area not just the "restaurant " I came to enjoy an afternoon with my son and have food. I waited some 10mins no exaggeration to be noticed. When I had the waitress notice she said the Manager was doing desserts and she couldn't serve. Pathetic. Then I "found" the manager he said I wont be 2secs 4 minutes he served me. Then we had to wait 7/8 minutes for our second course to come but asked for both to be served all together.
Amazing food ? ?
Staff didn't seem to know what they were doing, may of been new.Our food was on the hot plate for over 5 minutes before it was served.Roast lamb dinner ws OKThe burger came with 6 thick cut chips and cost more than the roast!Had to wait ages for our drinks as wellPlenty of space to park
First time going for breakfast,wish I didn't as it took so long for our cooked food to bring to table. Dirty coffee mugs where you was meant to have clean ones. Even when things was running low people had to asked a few times can it be filed up. Not enough people on to service breakfast. You can see you food waiting to be taken so eggs was hard and bacon was crisp. This was a birthday Buckfastleigh for me and my family. Very disappointed and won't be going back their for breakfast. Just couldn't cope with people who book and ones staying at premium Inn. Nothing was kept top up always had to asked, just disappointed.
Hardly no bread for toast, had to keep asking to order cooked breakfast, small portions, bacon that burnt, it couldn't be eaten, had to ask for cups and milk etc, it was disorganised and service very slow, when asked how much longer was the wait for our breakfast to come as we had been waiting for 45 mins! Was told it was because we were a large table, we were only a table of 5!! Certainly will not be visiting again
Food was as expected service was slow, we even had to ask for drinks to be served. We were served by three different servers. All were slow. Atmosphere wasn’t welcoming at all. The whole pub looked shabby and paintwork was not good. Would we go again? Unfortunately noParking: Signage between the Beefeater and Premier Inn was not clear.
We enjoyed our evening and food but best of all was the service by Jackie who indeed looked after us very
Restaurantji Recommends
Went on Sunday 14th Jan about 4pm ordered vegy burger and a steak for husband, all fine until they brought out food waitress asked about sauces so I asked for mayo and barbecue sauce, I was told bbq sauce was an extra 95p!! How cheeky! So just had mayo which was the tiniest amount and steak had to be sent back as wasn't cooked properly.
Food and service was absolutely
Second visit food not as good, found it difficult as they seated us up stairs and I am disabled,
If it wasn't for Nikki then the night would of been ruined.Food was
Amazing food and staff.