Cafe closes for food at 2.30pm but doesn't close till 6
Janet Davies
Firstly a repair man was repairing the coffee machine and the smell of stagnant water was rancid, making us retch.The cups were all stained, so I went for replacements but they were also stained.We had to shout around the back of the till for someone to serve us, although I must admit the lady was lovely when she came.All in all, I won’t be going back to Morrisons cafe.
Martin Bennewith
I wanted a coffee and a breakfast bap. I walked into the cafe about 11am this morning. There were no staff anywhere to be seen. Hung around for 5 minutes, still no one, so I left hungry, thirsty and disappointed. Next time I will go somewhere else.
Viper Sniper
Took a long time to get served. The tables were left not cleaned. Took ages to get my food .all in all not a good experience. Not recommended by me at the moment..
Stuart Robinson
Went for a breakfast and obviously I didn't expect this to be your local farm shop type standard, but it would have been nice to actually taste something other than the deep fat fryer.Everything on the plate was pretty much the same colour (overcooked), dry & all tasted exactly the same. Strange choice using the crust for fried bread, it was that heavy you could have put a window in with it! The place was an absolute tip so you're surrounded by dirty tables and food on the floor. Obviously understaffed as there was literally only one lady doing till & working the floor.The only shining light (and the reason for the 2 stars) was that lady who was absolutely lovely and obviously trying her very best without complaint & working hard to get on top of things.£8.88 for a breakfast and a coffee isn't the most expensive around but still represents poor value for money given the inedible & poor quality produce. Spend £2 more and there are far better independently owned places locally.
Flintty
We thought we would try morrisons breakfast for a change as we hadn't had one of theirs for many years. We ordered 1 hot chocolate 1 coffee 1 large breakfast 1 small breakfast... Right so.... We made our way to the drinks machines to get our hot drinks.. 1 machine broke. So queued at the other.. Hot chocolate came out as just hot milk. Asked cafe assistant she just simply replied "oh it never work".. Great start... Lights not on in cafe quite dark as it was gloomy outside.. No heating on either so quite cold... Breakfast were shocking 'large' was the size of a small.. And the small.. Well I've had more stuck between my teeth.. Many items were cold.. Bacon looked boiled as it certainly hadn't seen a grill... I wouldn't advise anyone to go there for breakfast.. Plus it's not the cheapest around either... AVOID!
Elaine Fisher
Food hard and cold. Service poor too.
Niki Nikolova
We were there at 4pm today and it was closed. Update your opening times!
MargaretMFB
We used to visit this cafe occasionally, food was good and it was very clean. That is no longer the case. My husband’s roast dinner had spent a considerable amount of time in the warmer, the carrots looked as if they had been cooked some days previously. My food was awful too, I left most of it. Not visiting again.
PRUCOP
Absolutely Disgusting Dont waste your money there ar Mortisons Cafe in Connahs Quay ffordd llanarthits Re-Heated especially the Chips (uch)you wait for atleast 30/40minutes Fish in Batter tested Old and the Service was Shitiwont be going there again have given them 3 chances now i wold Sack them all and start afresh enough said AVOID
It's a shame to see this once nice cafe deteriorate so much. I had a burger and chips there yesterday. The chips were asbsolutely awful. They're no longer using the normal nice chips they used before, but changed to small ,horrible, overcooked type. They no longer provide sugar sachets, but leave sugar cubes on a plate, to help yourself (unhygienic) to say the least. Am not sure whether this is company policy or local branch management. I'll continue to shop there , but will not use this cafe again.
Liz Conroy
Every time, and I literally mean every single time I come here, there’s no one to be seen anywhere near the checkout or counter area, so each time I’ve had to hover around the counter for ages, and even go in around the corner to ask someone to come out and serve! By which point there’s always a queue building up, it’s not staff shortages either as they are all just chatting in the kitchen until someone has to come out and serve.So today, I’ve arrived to an empty counter, stood waiting to just pay for a coffee and cake, no sign of anyone, then stick my head in around the counter to kitchen area to grab someone’s attention, they see me, there’s a girl waiting with a tray for whatever else is to be added by the chef…. Did she need to be waiting in there though?Still no one comes out, there’s now more people behind me, so I stick my head around again, and she picks up the tray, walks past me- doesn’t even acknowledge or look at me, and delivers the tray to a waiting guest,They needed something like pepper or something additional so now she has to walk past us in the queue now again, keeping us waiting, and at least says “2 secs” but still no eye contact.She delivered the pepper , comes back to checkout, there’s no apology for the wait, no eye contact, just “is that everything?” While looking at the coffee mug and cake.I said yes, her next words were “£3”. No please, no thanks, no how was your day? Think this kind of customer service went out a long time ago .It’s got great potential here, but please please set up some sort of rule that there’s always someone with decent customer care skills out in front of house - ye could make so much more money if someone was here!!! Thanks
M9514ERandyh
So after dropping the kids off at school and having come off nights what better thing to do than grab a nice breakfast before jumping into bed, and today Morrisons Cafe Connah's Quay which is right on my door step, was the location of choice! After leaving my car and skipping into the store knowing my breakfast was just minutes away it was like Christmas Day...... I could not wait! After arriving at the "Order Point" I.e the Till, I was meet by Casper the invisible staff worker, we tried to communicate for a number of minutes before the Ghost to English language barrier got the better of us and I decided to stick my head into the kitchen, I was aware it was early so kept my noise to a minimum, as startling the staff was the last thing I wanted, especially as they could have been in a deep sleep around hot pans! Anyway the important part...... what do I order!! Now as I am trying to finally release my inner 6 pac which has been hidden for 20+years I went for: 1 x Brown Bread 1 × Beans 2 x Poached egg. 1 x coffee ( healthy enough) I paid my £5.40 and hungrily took my seat, eager to see the feast appear.... After a decent 5 mins and like the old programme " stars in there eye's my food appeared from the wall and was making its way over to me....... I laid my eye's on it for the first time..... I smiled at the staff carrying said plate to be polite but inside I was screaming ? Was it my mistake, do hobbits eat here and I was to blame for ordering a breakfast from the shire..... I checked the menu, no, no hobbit opition, this was an adult breakfast. The poached eggs, the jewel on the plate was obviously cooked in a £12.99 poached egg machine my 5 year old loves, but also says " daddy why are the eggs so small", the beans or should I say Bean, covered only 1/4 of a slice of toast, and I use the word "Toast" lightly, unlike the use of the toaster that is obviously set to high. After 32 seconds breakfast was over..... and now back to bed hungry , £5.40 lighter and the taste of burnt toast, 1 bean and a hamster egg to think of. Disappointed.
Gareth Williams
Went there for lunch, I ordered the seasonal brie bacon and cranberry toastie, it cost 5 quid. I waited half an hour, time on receipt was 12:22 and it was gone 10 to 1. After raising this with a woman working in the canteen she came out 10 seconds later with a box. When I looked at it it was a limp toastie, obviously been sat in a box steaming itself soft. After dropping off the box, she left and there was no one available to talk to. After 2nd look at the toastie, there wasn't even bacon.Here though, I was completely out of order. I do apologise to the lady behind the kiosk, different part of the shop. She had done nothing wrong and I lost my head, my language was appalling to her and she definitely didn't deserve it. I am so sorry to her.Ultimately, the cafe at Morrisons is not worth it at all. The service was God awful and the food is overpriced and very poor.
StevenTattum
Extremely happy with my visit. I was instantly welcomed by the café manager. I used the order at table option which was quick and easy to do. All the staff that passed my table looked happy and smiley. I was very happy to see good covid19 precautions still in place including spaced out tables and screens between them meaning I felt safe the entire visit. I ordered a cheeseburger with chips and the app even allowed me to add bacon. The girl who brought it our, Sophie, was helpful and chatty. Claire and Jane who were also present on the dining area were also extremely pleasant. I visit regularly, using the café to do college coursework and every week is a positive experience. I couldn't possibly give a 5 star rating every week but this visit I felt it was absolutely necessary. Thank you ladies for the remarkable experience.
Cafe closes for food at 2.30pm but doesn't close till 6
Firstly a repair man was repairing the coffee machine and the smell of stagnant water was rancid, making us retch.The cups were all stained, so I went for replacements but they were also stained.We had to shout around the back of the till for someone to serve us, although I must admit the lady was lovely when she came.All in all, I won’t be going back to Morrisons cafe.
I wanted a coffee and a breakfast bap. I walked into the cafe about 11am this morning. There were no staff anywhere to be seen. Hung around for 5 minutes, still no one, so I left hungry, thirsty and disappointed. Next time I will go somewhere else.
Took a long time to get served. The tables were left not cleaned. Took ages to get my food .all in all not a good experience. Not recommended by me at the moment..
Went for a breakfast and obviously I didn't expect this to be your local farm shop type standard, but it would have been nice to actually taste something other than the deep fat fryer.Everything on the plate was pretty much the same colour (overcooked), dry & all tasted exactly the same. Strange choice using the crust for fried bread, it was that heavy you could have put a window in with it! The place was an absolute tip so you're surrounded by dirty tables and food on the floor. Obviously understaffed as there was literally only one lady doing till & working the floor.The only shining light (and the reason for the 2 stars) was that lady who was absolutely lovely and obviously trying her very best without complaint & working hard to get on top of things.£8.88 for a breakfast and a coffee isn't the most expensive around but still represents poor value for money given the inedible & poor quality produce. Spend £2 more and there are far better independently owned places locally.
We thought we would try morrisons breakfast for a change as we hadn't had one of theirs for many years. We ordered 1 hot chocolate 1 coffee 1 large breakfast 1 small breakfast... Right so.... We made our way to the drinks machines to get our hot drinks.. 1 machine broke. So queued at the other.. Hot chocolate came out as just hot milk. Asked cafe assistant she just simply replied "oh it never work".. Great start... Lights not on in cafe quite dark as it was gloomy outside.. No heating on either so quite cold... Breakfast were shocking 'large' was the size of a small.. And the small.. Well I've had more stuck between my teeth.. Many items were cold.. Bacon looked boiled as it certainly hadn't seen a grill... I wouldn't advise anyone to go there for breakfast.. Plus it's not the cheapest around either... AVOID!
Food hard and cold. Service poor too.
We were there at 4pm today and it was closed. Update your opening times!
We used to visit this cafe occasionally, food was good and it was very clean. That is no longer the case. My husband’s roast dinner had spent a considerable amount of time in the warmer, the carrots looked as if they had been cooked some days previously. My food was awful too, I left most of it. Not visiting again.
Absolutely Disgusting Dont waste your money there ar Mortisons Cafe in Connahs Quay ffordd llanarthits Re-Heated especially the Chips (uch)you wait for atleast 30/40minutes Fish in Batter tested Old and the Service was Shitiwont be going there again have given them 3 chances now i wold Sack them all and start afresh enough said AVOID
Restaurantji Recommends
It's a shame to see this once nice cafe deteriorate so much. I had a burger and chips there yesterday. The chips were asbsolutely awful. They're no longer using the normal nice chips they used before, but changed to small ,horrible, overcooked type. They no longer provide sugar sachets, but leave sugar cubes on a plate, to help yourself (unhygienic) to say the least. Am not sure whether this is company policy or local branch management. I'll continue to shop there , but will not use this cafe again.
Every time, and I literally mean every single time I come here, there’s no one to be seen anywhere near the checkout or counter area, so each time I’ve had to hover around the counter for ages, and even go in around the corner to ask someone to come out and serve! By which point there’s always a queue building up, it’s not staff shortages either as they are all just chatting in the kitchen until someone has to come out and serve.So today, I’ve arrived to an empty counter, stood waiting to just pay for a coffee and cake, no sign of anyone, then stick my head in around the counter to kitchen area to grab someone’s attention, they see me, there’s a girl waiting with a tray for whatever else is to be added by the chef…. Did she need to be waiting in there though?Still no one comes out, there’s now more people behind me, so I stick my head around again, and she picks up the tray, walks past me- doesn’t even acknowledge or look at me, and delivers the tray to a waiting guest,They needed something like pepper or something additional so now she has to walk past us in the queue now again, keeping us waiting, and at least says “2 secs” but still no eye contact.She delivered the pepper , comes back to checkout, there’s no apology for the wait, no eye contact, just “is that everything?” While looking at the coffee mug and cake.I said yes, her next words were “£3”. No please, no thanks, no how was your day? Think this kind of customer service went out a long time ago .It’s got great potential here, but please please set up some sort of rule that there’s always someone with decent customer care skills out in front of house - ye could make so much more money if someone was here!!! Thanks
So after dropping the kids off at school and having come off nights what better thing to do than grab a nice breakfast before jumping into bed, and today Morrisons Cafe Connah's Quay which is right on my door step, was the location of choice! After leaving my car and skipping into the store knowing my breakfast was just minutes away it was like Christmas Day...... I could not wait! After arriving at the "Order Point" I.e the Till, I was meet by Casper the invisible staff worker, we tried to communicate for a number of minutes before the Ghost to English language barrier got the better of us and I decided to stick my head into the kitchen, I was aware it was early so kept my noise to a minimum, as startling the staff was the last thing I wanted, especially as they could have been in a deep sleep around hot pans! Anyway the important part...... what do I order!! Now as I am trying to finally release my inner 6 pac which has been hidden for 20+years I went for: 1 x Brown Bread 1 × Beans 2 x Poached egg. 1 x coffee ( healthy enough) I paid my £5.40 and hungrily took my seat, eager to see the feast appear.... After a decent 5 mins and like the old programme " stars in there eye's my food appeared from the wall and was making its way over to me....... I laid my eye's on it for the first time..... I smiled at the staff carrying said plate to be polite but inside I was screaming ? Was it my mistake, do hobbits eat here and I was to blame for ordering a breakfast from the shire..... I checked the menu, no, no hobbit opition, this was an adult breakfast. The poached eggs, the jewel on the plate was obviously cooked in a £12.99 poached egg machine my 5 year old loves, but also says " daddy why are the eggs so small", the beans or should I say Bean, covered only 1/4 of a slice of toast, and I use the word "Toast" lightly, unlike the use of the toaster that is obviously set to high. After 32 seconds breakfast was over..... and now back to bed hungry , £5.40 lighter and the taste of burnt toast, 1 bean and a hamster egg to think of. Disappointed.
Went there for lunch, I ordered the seasonal brie bacon and cranberry toastie, it cost 5 quid. I waited half an hour, time on receipt was 12:22 and it was gone 10 to 1. After raising this with a woman working in the canteen she came out 10 seconds later with a box. When I looked at it it was a limp toastie, obviously been sat in a box steaming itself soft. After dropping off the box, she left and there was no one available to talk to. After 2nd look at the toastie, there wasn't even bacon.Here though, I was completely out of order. I do apologise to the lady behind the kiosk, different part of the shop. She had done nothing wrong and I lost my head, my language was appalling to her and she definitely didn't deserve it. I am so sorry to her.Ultimately, the cafe at Morrisons is not worth it at all. The service was God awful and the food is overpriced and very poor.
Extremely happy with my visit. I was instantly welcomed by the café manager. I used the order at table option which was quick and easy to do. All the staff that passed my table looked happy and smiley. I was very happy to see good covid19 precautions still in place including spaced out tables and screens between them meaning I felt safe the entire visit. I ordered a cheeseburger with chips and the app even allowed me to add bacon. The girl who brought it our, Sophie, was helpful and chatty. Claire and Jane who were also present on the dining area were also extremely pleasant. I visit regularly, using the café to do college coursework and every week is a positive experience. I couldn't possibly give a 5 star rating every week but this visit I felt it was absolutely necessary. Thank you ladies for the remarkable experience.