Had a carvery today had some vouchers to use up. Food was good. One of our puddings was hard. Told one of the servers and had money for the pudding taken off. All in all very
Phil Andrews
Christmas dinner was outstanding...great food..... good service and entertainment ?
linda pullen
Went for Christmas Dinner. I have to say the food was absolutely delicious ?. The service was impeccable. All with a smile on their face.Atmosphere was a bit lacking the singer was singing old songs, which the majority of the people there were not born ?. A bit more upbeat would have been better.Apart from that an amazing day.The hotel lobby very welcoming.
Leanne Lukins
Had our annual meeting with lunch. The hotel staff couldn't do enough for us even though they were run off their feet. Would highly recommend The
J
I wanted to like the spa trip so much but definitely not worth the £195 paid for a couple, the massage was good but that’s where it ends, the room was so hot it was unbearable but had no way of turning the radiator that was on full blast, off. The robes provided where a one size fits all, all being anyone under 8st I’m guessing so instead of wearing the robe down to the treatment rooms I had to go in my regular clothes, no slippers provided either so had to wear my own shoes down, not like a normal spa at all! So due to this we were unable to use any other facilities like the pool or jacuzzi ………… the food was less than to be desired, my burger was grey tasted awful, and the breakfast the bacon was the same, this is something to do with how it is stored. I didn’t want to make a fuss whilst there as I have terrible anxiety. Definitely will not return sorry, the staff were lovely but everything else a total let down! Have robes for plus size, provide slippers, please give anti bacterial sop in the bathroom (oat soap bar provided is not antibacterial!) and update the food!
Louise Meredith
Not been there before. Just called by for a coffee. Lovely hotel. Will definately be visiting again!
Polly Lovegrove
The Parkway Hotel in Cwmbran is an absolute gem! From the moment you step through the doors, you're welcomed into an atmosphere that instantly feels like a proper hotel where you are going to be spoiled.It's no surprise the Parkway is busy, guests and locals gather throughout the day to enjoy coffee, lunch or evening meals. The sofas by the fire are the perfect place for tucking into some chocolate fudge cake and coffee; this is where I spend most of my time, chatting and watching the staff put up the Christmas decorations and trees.The attention to cleanliness is impeccable; the facilities and surroundings are kept pristine throughout the day.My bedroom was a treat indeed, a spacious garden suite with patio doors leading to a private outside seating area. The bed felt luxurious, as did the big, warm bathroom with its lovely soaps and good quality towels.Breakfast was served in an attractive room with a mouthwatering choice of everything you could think of; again, the thoughtful service from the staff was much appreciated.In summary, the Parkway Hotel is a hub of warmth, friendliness, and comfort. It's a place where I felt truly spoiled and I appreciated the little luxuries and good food that made my stay memorable. The Parkway has certainly won my heart, and I can't recommend it enough. Thanks to the staff who cheerfully kept me company while I sat about all day waiting for my lift which was 6 hrs late!
Catherine James
Sadly this hotel has gone a bit downhill. The staff are really lovely and helpful as always; however, we could not get a restaurant dinner at all during our stay due to staff shortages. The breakfast was terrible, mainly congealed food on a buffet. The 'Colonial' spa needs an urgent rebranding! Management need to step up and do some quality control. I feel sorry for the staff, who are really welcoming and delightful. I'll be looking for alternatives on our next Welsh trip.
Alan Whiteside
This is one of the better hotels I have stayed in over the last few years, everything from the welcome and diligence of the staff at reception was outstanding. The rooms where immaculate and comfortable and the food is absolutely superb. The estate hotel is highly recommended.
DIANE BEDDOES
I visited the Parkway with a friend for afternoon tea. What a lovely experience, beautifully presented and tasted delicious. Lovely table by the window watching the chickens roam the garden. Will definitely book again as I have lots of friends
Came here for a massage & 3 course meal. The food was outstanding and the massage was perfect, it would have been lovely for the massage to have lasted longer but I can always go back for another.
Scott Burton
I haven't stayed in a room, but I often pop in for a coffee and a cake to take a break.Cakes are excellent and staff are friendly.
Mostyn Jones
Nice hotel in an average location, needs updating and air-conditioning fitting as we were there on a warm day and it was very warm inside.
Corinne Wardjones
We all had a girlie afternoon tea and cakeIt was such a very special time to spend all of us that we are going to do it
Rach
Massively overpriced. Bed was comfy and the shower was very good but other than that I can't really praise it. Staff on the front desk were stand offish, (cleaning staff around the hotel were lovely!), decor is stuck in the 70s, full cooked breakfast was mostly inedible - bacon was grey and soggy, poached egg was like a hockey puck, there was eggshells in the beans... Toast machine was operating luckily!Felt like the place just desperately needs some TLC and about £50 knocked off the price per night.
Had a carvery today had some vouchers to use up. Food was good. One of our puddings was hard. Told one of the servers and had money for the pudding taken off. All in all very
Christmas dinner was outstanding...great food..... good service and entertainment ?
Went for Christmas Dinner. I have to say the food was absolutely delicious ?. The service was impeccable. All with a smile on their face.Atmosphere was a bit lacking the singer was singing old songs, which the majority of the people there were not born ?. A bit more upbeat would have been better.Apart from that an amazing day.The hotel lobby very welcoming.
Had our annual meeting with lunch. The hotel staff couldn't do enough for us even though they were run off their feet. Would highly recommend The
I wanted to like the spa trip so much but definitely not worth the £195 paid for a couple, the massage was good but that’s where it ends, the room was so hot it was unbearable but had no way of turning the radiator that was on full blast, off. The robes provided where a one size fits all, all being anyone under 8st I’m guessing so instead of wearing the robe down to the treatment rooms I had to go in my regular clothes, no slippers provided either so had to wear my own shoes down, not like a normal spa at all! So due to this we were unable to use any other facilities like the pool or jacuzzi ………… the food was less than to be desired, my burger was grey tasted awful, and the breakfast the bacon was the same, this is something to do with how it is stored. I didn’t want to make a fuss whilst there as I have terrible anxiety. Definitely will not return sorry, the staff were lovely but everything else a total let down! Have robes for plus size, provide slippers, please give anti bacterial sop in the bathroom (oat soap bar provided is not antibacterial!) and update the food!
Not been there before. Just called by for a coffee. Lovely hotel. Will definately be visiting again!
The Parkway Hotel in Cwmbran is an absolute gem! From the moment you step through the doors, you're welcomed into an atmosphere that instantly feels like a proper hotel where you are going to be spoiled.It's no surprise the Parkway is busy, guests and locals gather throughout the day to enjoy coffee, lunch or evening meals. The sofas by the fire are the perfect place for tucking into some chocolate fudge cake and coffee; this is where I spend most of my time, chatting and watching the staff put up the Christmas decorations and trees.The attention to cleanliness is impeccable; the facilities and surroundings are kept pristine throughout the day.My bedroom was a treat indeed, a spacious garden suite with patio doors leading to a private outside seating area. The bed felt luxurious, as did the big, warm bathroom with its lovely soaps and good quality towels.Breakfast was served in an attractive room with a mouthwatering choice of everything you could think of; again, the thoughtful service from the staff was much appreciated.In summary, the Parkway Hotel is a hub of warmth, friendliness, and comfort. It's a place where I felt truly spoiled and I appreciated the little luxuries and good food that made my stay memorable. The Parkway has certainly won my heart, and I can't recommend it enough. Thanks to the staff who cheerfully kept me company while I sat about all day waiting for my lift which was 6 hrs late!
Sadly this hotel has gone a bit downhill. The staff are really lovely and helpful as always; however, we could not get a restaurant dinner at all during our stay due to staff shortages. The breakfast was terrible, mainly congealed food on a buffet. The 'Colonial' spa needs an urgent rebranding! Management need to step up and do some quality control. I feel sorry for the staff, who are really welcoming and delightful. I'll be looking for alternatives on our next Welsh trip.
This is one of the better hotels I have stayed in over the last few years, everything from the welcome and diligence of the staff at reception was outstanding. The rooms where immaculate and comfortable and the food is absolutely superb. The estate hotel is highly recommended.
I visited the Parkway with a friend for afternoon tea. What a lovely experience, beautifully presented and tasted delicious. Lovely table by the window watching the chickens roam the garden. Will definitely book again as I have lots of friends
Restaurantji Recommends
Came here for a massage & 3 course meal. The food was outstanding and the massage was perfect, it would have been lovely for the massage to have lasted longer but I can always go back for another.
I haven't stayed in a room, but I often pop in for a coffee and a cake to take a break.Cakes are excellent and staff are friendly.
Nice hotel in an average location, needs updating and air-conditioning fitting as we were there on a warm day and it was very warm inside.
We all had a girlie afternoon tea and cakeIt was such a very special time to spend all of us that we are going to do it
Massively overpriced. Bed was comfy and the shower was very good but other than that I can't really praise it. Staff on the front desk were stand offish, (cleaning staff around the hotel were lovely!), decor is stuck in the 70s, full cooked breakfast was mostly inedible - bacon was grey and soggy, poached egg was like a hockey puck, there was eggshells in the beans... Toast machine was operating luckily!Felt like the place just desperately needs some TLC and about £50 knocked off the price per night.