Our family and friends have been going to Grannies Kitchen for several years due mainly to the location and find the food to be reasonable. Unfortunately there is one member of staff who seems to be consistently very unhappy which makes for an unpleasant atmosphere. For this reason we will not be returning.
karen davies
Very busy place but the staff still took the time to smile and be polite.Lovely food and worth the
Travel42790430835
Having been living in the town of Lampeter, my husband and I (and dog) have been regulars at Granny’s Kitchen for over 4 years… new ownership took over and we have been consistent in supporting them. However, our recent experience on a Saturday morning (whilst entertaining family from out of town) was absolutely dreadful! I appreciate it was a busy morning and would have been willing to turn a blind eye to the standard of food (when they still didn’t get it right after being returned to kitchen, and one member of our party being totally forgotten about)… My biggest concern and disappointment was the level of customer service from Lilly (supposedly in charge). It was absolutely atrocious! We wanted to explain to her that we hadn’t had a good experience, but all she wanted to focus on was a hash brown which was served to us still frozen (which was the very least of our problems). She then dismissed us as being in the way, as she had customers to serve. I/we were absolutely shocked at the level of customer care. Her only words were “if you don’t want to pay, then don’t!” I would have happily paid, as I always want to support local businesses and, again, that wasn’t the issue! We ended up leaving without paying which did not sit well with me! Having been a regular for such a long time, I found the customer experience to be beyond disappointing! Needless to say, I have found elsewhere to dine.
Paul W
After waiting 30 minutes to get drinks, which were stewed. We cancelled our food and left. Tables that came in after got served before us. Under staffed so not their fault.
Emma T
The coffee and breakfast were fabulous. The staff were very friendly and polite. We will definitely be returning.
Carol C
5 of us got the last available table & I can see why it's so busy. Great food & lovely staff, am looking forward to the next time.
teresasY6738AW
Visted Lampter and had lunch. Extensive lunch menu, food very good and well cooked. Has Wifi. Clean and excellent service. Very good value. Could not fault anything. My partner had a huge all day breakfast I had delicious pannini. Also in cafe lounge area.
Dungareegirl65
Ordered Welsh rarebit, one piece of bread which looked like it had some kind of grey sludge spread on it. Took ages for the food to arrive as well. I will not be returning.
Antony Swistun
Very polite staff, able to fit us in even on a busy day.Food was lovely, and the place was spotless.A very nice relaxed, family environment.
E4114YBcarolinep
Granny's kitchen is excellent. The service is good and the good is lovely but what makes it so special is the welcome for dogs. Our dog is part of our family and it's lovely to have him with us. We go to Aberaeron each year and have visited Granny's in Lampeter for several years. Keep doing what you are doing
Didn't wait. Service dreadfully slow. No customer service whatsoever. Customers who came in after us were then served before us although he knew we were next. We had already been waiting 20 minutes and it wasn't even busy. Totally ignored us. Took him 10 minutes to prepare 2 coffee's and juices. Food we noticed was also slow coming out. Such a shame as it use to be nice there. Doubt we will return unless there are more staff on serving or they are trained on customer service.
Gareth Rees
A delightful little cafe. Wonderful service and food in a great atmosphere. My friend and I meet here once a month for brunch. And it is dog friendly too which I love.
Michaela Chalder
Plenty of choice on the menu, can recommend the loaded fries, lamb cawl, sweet chili chicken salad and the pancakes.Nice selection of cakes.
Kirsty Pope
Popped in on Sunday morning and had the nicest breakfast. The staff were so friendly and incredibly helpful. Food was delicious and coffee was perfect!
Caroline Watkins
Absolutely wonderful food. Great to be dog friendly. Lovely quick service too.
Our family and friends have been going to Grannies Kitchen for several years due mainly to the location and find the food to be reasonable. Unfortunately there is one member of staff who seems to be consistently very unhappy which makes for an unpleasant atmosphere. For this reason we will not be returning.
Very busy place but the staff still took the time to smile and be polite.Lovely food and worth the
Having been living in the town of Lampeter, my husband and I (and dog) have been regulars at Granny’s Kitchen for over 4 years… new ownership took over and we have been consistent in supporting them. However, our recent experience on a Saturday morning (whilst entertaining family from out of town) was absolutely dreadful! I appreciate it was a busy morning and would have been willing to turn a blind eye to the standard of food (when they still didn’t get it right after being returned to kitchen, and one member of our party being totally forgotten about)… My biggest concern and disappointment was the level of customer service from Lilly (supposedly in charge). It was absolutely atrocious! We wanted to explain to her that we hadn’t had a good experience, but all she wanted to focus on was a hash brown which was served to us still frozen (which was the very least of our problems). She then dismissed us as being in the way, as she had customers to serve. I/we were absolutely shocked at the level of customer care. Her only words were “if you don’t want to pay, then don’t!” I would have happily paid, as I always want to support local businesses and, again, that wasn’t the issue! We ended up leaving without paying which did not sit well with me! Having been a regular for such a long time, I found the customer experience to be beyond disappointing! Needless to say, I have found elsewhere to dine.
After waiting 30 minutes to get drinks, which were stewed. We cancelled our food and left. Tables that came in after got served before us. Under staffed so not their fault.
The coffee and breakfast were fabulous. The staff were very friendly and polite. We will definitely be returning.
5 of us got the last available table & I can see why it's so busy. Great food & lovely staff, am looking forward to the next time.
Visted Lampter and had lunch. Extensive lunch menu, food very good and well cooked. Has Wifi. Clean and excellent service. Very good value. Could not fault anything. My partner had a huge all day breakfast I had delicious pannini. Also in cafe lounge area.
Ordered Welsh rarebit, one piece of bread which looked like it had some kind of grey sludge spread on it. Took ages for the food to arrive as well. I will not be returning.
Very polite staff, able to fit us in even on a busy day.Food was lovely, and the place was spotless.A very nice relaxed, family environment.
Granny's kitchen is excellent. The service is good and the good is lovely but what makes it so special is the welcome for dogs. Our dog is part of our family and it's lovely to have him with us. We go to Aberaeron each year and have visited Granny's in Lampeter for several years. Keep doing what you are doing
Restaurantji Recommends
Didn't wait. Service dreadfully slow. No customer service whatsoever. Customers who came in after us were then served before us although he knew we were next. We had already been waiting 20 minutes and it wasn't even busy. Totally ignored us. Took him 10 minutes to prepare 2 coffee's and juices. Food we noticed was also slow coming out. Such a shame as it use to be nice there. Doubt we will return unless there are more staff on serving or they are trained on customer service.
A delightful little cafe. Wonderful service and food in a great atmosphere. My friend and I meet here once a month for brunch. And it is dog friendly too which I love.
Plenty of choice on the menu, can recommend the loaded fries, lamb cawl, sweet chili chicken salad and the pancakes.Nice selection of cakes.
Popped in on Sunday morning and had the nicest breakfast. The staff were so friendly and incredibly helpful. Food was delicious and coffee was perfect!
Absolutely wonderful food. Great to be dog friendly. Lovely quick service too.