Chapel St Bar & Kitchen

15 Chapel St, Llangollen
01978 257219

Recent Reviews

Carl Knight

Over in this lovely area for a wedding and chose here for a meal on the night before, we were not disappointed! The food was amazing and the service was great. Lovey a cozy eating area upstairs. Will 100% come back here again and 100% recommend this place to anyone.

Sian Davies

Brilliant food a very long

Ben Williams

Came here for some food on a Sunday afternoon, heard very good reviews and safe to say the food backed them up. Will definitely be visiting

Vanessa Hiller

Review of meal in OctoberHeld off reviewing as was waiting for owner to respond to original complaint.Had a very badly cooked steak and very bad service. Was not sorted out properly on the evening and the staff on the eve made us feel we were complaining to get a discount. So we emailed the owner afterwards, hoping he'd want to receive our complaint in person and offer a better resolution.According to owner, on the eve of our meal, the grill broke and the supplier had provided a poor quality product, and he has sacked the manager! So hopefully, the food issues now sorted out and service is better, and there are plenty of good reviews praising the food now.What I find most upsetting is the communication with the owner afterwards. I emailed to relate our experience. He initially offered us a free meal and was apologetic, but when I replied to take this offer up, did not hear back, so left a negative Google review in the end. Owner responded to the review, to say it was my fault he did not follow up, as I had not contacted them using Facebook or calling, despite all communication being via email to that point and using their business email from their website. Never been dictated to before by a business about how I should complain ?! Told me my review was inappropriate as related to issue in October. Told me I was unkind for leaving a negative review as he was a small business. Told me none of the problems were his fault, was all staff, equipment or supplier issues, and the email system broke, why he didn't follow up with me.We received a poor service before, during and after our meal. We are not rich people and £125 was a lot of money to me, and this was supposed to be a big treat for my boyfriend's birthday, which was completely ruined by the food quality and service that night. I was then given a lot of excuses and blame, including blaming me, as above, instead of just the owner taking accountability and dealing with the complaint professionally. If you want a good review, you need to treat customers with courtesy and provide a good service. Being a small business is not an excuse for proving poor service and then being rude to customers.That is why I'm leaving the negative review, not because I'm trying to sabotage a small business. I do not often leave bad reviews, but I do really object to being "told-off" by a business for relating a genuine experience, that we paid a lot of money for. They did offer another free meal, but all considered, we're not going back.

Corrinne Smith

Gorgeous cocktails ?

Laura Drane

The best roast dinner I’ve ever had.

Caroline Adcock

Fantastic food. Very short of staff, service was terrible sadly.Would go again and recommend unless you’re in a hurry.

Debbie Shaw

Fantastic Sunday roast, reasonably priced drinks, lovely atmosphere, would definitely recommend.

Danial Davies

Shared a tomahawk steak for a birthday meal, it was perfection!The halloumi fries are also outstanding.Excellent choice of cocktails and Nokota Ipa on tap!Very lucky to have this gem on our doorstep.

Jed Young

Nice food great

Mat Garrett (SEOUK)

Great small plates and friendly staff.The cocktails alone are worth the visit!

Theman Withavan

A star find...... Very hungry after a walk along the canal and found this gem. Roast dinner was ordered and what a tasty one it was. Really good quality meat (veggie choice if it's your bag) and fresh vegetables with proper home made yorkie pud and gravy. Extras available but be sure to have an appetite if you start adding items. Indulged in a cheese board afterward and it was a very good quality board indeed. Would visit regularly if not 4 hours away in each direction but will return anytime I'm passing. Fantastic staff and clearly a well oiled team as service fiod and drink were spot on. Definitely book to avoid disappointment and a big thank you to all involved in a wonderful experience

Doc Johnson

We would give 6 stars if we could. The pork belly and the lamb rump are amogst the best we've ever had anywhere in the world.We'll be back, for sure!

Laura Wisinger

Fab restaurant for date night, fantastic meal really lovely staff.

Neil

Good service very efficient and friendly. Food was quite good some of it a bit over cooked. The chicken was nuked, fortunately the person in our party who ordered it likes it that way. Reasonable prices and nice

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