The staff were all friendly and helpful, the service was quick and efficient and the food was excellent. A very enjoyable Sunday Lunch indeed.
johnpZ3217CK
The food was great but the service was even better. They were definitely short staffed but the girls remained friendly. Unfortunately I didn’t have cash for a tip.. sorry
Pinkyharding63
Very disappointing visit. Booked well in advance for our Christmas party but were seated in the bar rather than the restaurant. The starter was slow to arrive and when it did it was luke warm. Two vegetarians were served meat in with their meals and despite being devastated at this, the staff were unapologetic and one even rolled her eyes. Absolutely appalling. There was no duty manager on site to deal with the issue and eventually someone from the kitchen came to apologise, and offered a partial refund. This in no way can compensate for the feeding of meat to vegetarians. Will never visit there again.
F3168HUdeborahh
No food arrived, we were told it was being plated up after two hours but 20 minutes later still no food. We decided to leave
PeterStack11
We had a 40th family Birthday meal here for around 20 of us. We were allowed to use the upstairs to host this meal where we brought music and also a projector to host a slideshow. The staff here were really welcoming and amazing, the food and the service was outstanding from beginning to end. The team also kept our cake for us overnight and allowed us to keep our projector there also until we picked it up the next day. We were also allowed to decorate the room the evening before also which made things much easier. An oustanding team, so a huge thanks to everyone that helped. You are all a credit to the Pub. We will definetly be back, thank you ?❤️x
Sophie F
All staff were friendly and welcoming, food was delicious aswell as dessert! Kelsey delivered amazing customer service and certainly made mine and my family’s night, what a huge difference having food out with amazing staff serving(Kelsey). I would definitely recommend and will definitely be returning in the future. Thank you for a lovely night!
lisanN8449IA
Popped into the Darran for lunch had a great lunch very tasty chicken and bacon Salad, well presented and a good size. Met the new pub manager, he was very friendly and professional, staff were super helpful and seemed very happy in their job. Had a dessert and the chocolate orange brownie is to die for. Will definitely be back again and again.
Liam S
I came to The Darran today for some lunch with my dad and occupational therapist, There was only one lady working there but she was kind and explained that she was on her own. She brought our drinks over and gave us a few minutes to decide what we wanted, She came to take our orders and brought them out. Yes we had to wait a while but i'm not complaining about that because she was on her own bless her. The buttermilk chicken strips and popcorn chicken was really nice and amazing presentation, The chips and fries were full of flavor and went down well. The rocket was really nice as well. The drinks were nice and fresh and lovely decor. No it didn't have the Marstons logo on it but it had other things on to show that it IS a Marstons, It was really nice like The Otter and The Spring River, although i do think the Marstons logo should be added, I will 100% be returning and will recommend this place to eat, 10/10 experience
kirstin h
Absolutely awful food. Drier than the Sahara desert! Not even an apology after waiting nearly an hour for food.
JamesyNewportGwent
Welcoming, clean, warm pub with professional and happy staff. Our meals were really tasty, mine being washed down with a number of pints of SA Gold which was awesome. Great menu and desserts and we’re looking forward to coming back for another visit. Thank you
Another enjoyable night at the Darran pub with good food and good service. Relaxed and friendly and dogs welcome too
Snarlingross10
This pub is a lovely little spot to have some drinks and snacks with friends. The sun was shining and ordering at the table outside was easy. Will be returning.
Sharon Jenkins
Ordered Sunday Lunch was told couldn't order an extra Yorkshire as they were running low and might run out. Roast beef dinner was served with soggy bits of broccoli, soft reheated roast potatoes, a 50p size of dried up supposedly mashed potatoes, luke warm gravy and red congueled liquid which I was told later was red cabbage but there was nothing solid in it? On top of which had been placed a metal dish with the pigs in blankets so the red liquid was running throughout everything and all over the bottom of the dish? 1 carrot /batton and a slither of carrot. All in all appalling presentation and quality. Asked for a refund immediately. Walked to the bar to find 3 staff sarcastically discussing the plate until one member noticed I was stood there and tried to alert the others to stop. One staff member then asked "Can you tell me what's wrong with it?" I was shocked as he was looking at the plate but described it all anyway and said I was shocked he had to ask. He then told me they have lots of good reviews. No apology just more attempts to embarrass me. So shocked at the customer service, no offer of an alternative or any sorry for the food served. It might have been towards the end of service but the price doesn't go down so I would expect the correct meal and decent service. Will not be recommending at all.Unbelievable reply, full of lies. Makes my mind up that I will never go to this place again. Disgusting service and to add a reply full of blatant lies just to make yourself look good is despicable. By the way I was a walk-in. I didn't book and was told you had several tables available for food, not that you were busy, running out of everything so be prepared for a dried up, over cooked small portioned roast at full price! Your arrogant attitude smells of rotten customer service and is totally unacceptable but doesn't surprise me now I've read your lovely apology! . Looks like the TA in Rogerstone provides great food, better quality, appropriate quantity and price and it definitely wouldn't take anything to improve the service to better yours. I know where I'm going next time and who to recommend. I will also make it known to people what type of person you are and the service you provide!
Angela A
Freshly cooked food and great service. Not been here for a while, would highly recommend and would visit again.
Rhiannon Stone
Had a lovely meal on Tuesday night and met the new manager! We rang to explain we'd be a little late and they were very accommodating. We had a steak and a curry. Really tasty and great service
The staff were all friendly and helpful, the service was quick and efficient and the food was excellent. A very enjoyable Sunday Lunch indeed.
The food was great but the service was even better. They were definitely short staffed but the girls remained friendly. Unfortunately I didn’t have cash for a tip.. sorry
Very disappointing visit. Booked well in advance for our Christmas party but were seated in the bar rather than the restaurant. The starter was slow to arrive and when it did it was luke warm. Two vegetarians were served meat in with their meals and despite being devastated at this, the staff were unapologetic and one even rolled her eyes. Absolutely appalling. There was no duty manager on site to deal with the issue and eventually someone from the kitchen came to apologise, and offered a partial refund. This in no way can compensate for the feeding of meat to vegetarians. Will never visit there again.
No food arrived, we were told it was being plated up after two hours but 20 minutes later still no food. We decided to leave
We had a 40th family Birthday meal here for around 20 of us. We were allowed to use the upstairs to host this meal where we brought music and also a projector to host a slideshow. The staff here were really welcoming and amazing, the food and the service was outstanding from beginning to end. The team also kept our cake for us overnight and allowed us to keep our projector there also until we picked it up the next day. We were also allowed to decorate the room the evening before also which made things much easier. An oustanding team, so a huge thanks to everyone that helped. You are all a credit to the Pub. We will definetly be back, thank you ?❤️x
All staff were friendly and welcoming, food was delicious aswell as dessert! Kelsey delivered amazing customer service and certainly made mine and my family’s night, what a huge difference having food out with amazing staff serving(Kelsey). I would definitely recommend and will definitely be returning in the future. Thank you for a lovely night!
Popped into the Darran for lunch had a great lunch very tasty chicken and bacon Salad, well presented and a good size. Met the new pub manager, he was very friendly and professional, staff were super helpful and seemed very happy in their job. Had a dessert and the chocolate orange brownie is to die for. Will definitely be back again and again.
I came to The Darran today for some lunch with my dad and occupational therapist, There was only one lady working there but she was kind and explained that she was on her own. She brought our drinks over and gave us a few minutes to decide what we wanted, She came to take our orders and brought them out. Yes we had to wait a while but i'm not complaining about that because she was on her own bless her. The buttermilk chicken strips and popcorn chicken was really nice and amazing presentation, The chips and fries were full of flavor and went down well. The rocket was really nice as well. The drinks were nice and fresh and lovely decor. No it didn't have the Marstons logo on it but it had other things on to show that it IS a Marstons, It was really nice like The Otter and The Spring River, although i do think the Marstons logo should be added, I will 100% be returning and will recommend this place to eat, 10/10 experience
Absolutely awful food. Drier than the Sahara desert! Not even an apology after waiting nearly an hour for food.
Welcoming, clean, warm pub with professional and happy staff. Our meals were really tasty, mine being washed down with a number of pints of SA Gold which was awesome. Great menu and desserts and we’re looking forward to coming back for another visit. Thank you
Restaurantji Recommends
Another enjoyable night at the Darran pub with good food and good service. Relaxed and friendly and dogs welcome too
This pub is a lovely little spot to have some drinks and snacks with friends. The sun was shining and ordering at the table outside was easy. Will be returning.
Ordered Sunday Lunch was told couldn't order an extra Yorkshire as they were running low and might run out. Roast beef dinner was served with soggy bits of broccoli, soft reheated roast potatoes, a 50p size of dried up supposedly mashed potatoes, luke warm gravy and red congueled liquid which I was told later was red cabbage but there was nothing solid in it? On top of which had been placed a metal dish with the pigs in blankets so the red liquid was running throughout everything and all over the bottom of the dish? 1 carrot /batton and a slither of carrot. All in all appalling presentation and quality. Asked for a refund immediately. Walked to the bar to find 3 staff sarcastically discussing the plate until one member noticed I was stood there and tried to alert the others to stop. One staff member then asked "Can you tell me what's wrong with it?" I was shocked as he was looking at the plate but described it all anyway and said I was shocked he had to ask. He then told me they have lots of good reviews. No apology just more attempts to embarrass me. So shocked at the customer service, no offer of an alternative or any sorry for the food served. It might have been towards the end of service but the price doesn't go down so I would expect the correct meal and decent service. Will not be recommending at all.Unbelievable reply, full of lies. Makes my mind up that I will never go to this place again. Disgusting service and to add a reply full of blatant lies just to make yourself look good is despicable. By the way I was a walk-in. I didn't book and was told you had several tables available for food, not that you were busy, running out of everything so be prepared for a dried up, over cooked small portioned roast at full price! Your arrogant attitude smells of rotten customer service and is totally unacceptable but doesn't surprise me now I've read your lovely apology! . Looks like the TA in Rogerstone provides great food, better quality, appropriate quantity and price and it definitely wouldn't take anything to improve the service to better yours. I know where I'm going next time and who to recommend. I will also make it known to people what type of person you are and the service you provide!
Freshly cooked food and great service. Not been here for a while, would highly recommend and would visit again.
Had a lovely meal on Tuesday night and met the new manager! We rang to explain we'd be a little late and they were very accommodating. We had a steak and a curry. Really tasty and great service