Excellent customer service by the counter staff, very helpful and very enthusiastic. Food is incredible and super tasty. 100%
Martin Jones
Special fried rice was tasteless, the chicken in it seemed hard and warmed back up. Chips seemed preheated . Guess that's what you get going there before 6pm warmed up food from previous night. Well thats what it tasted like.Chicken balls were nice and fresh tho. Use to be the best Chinese around. Last twice I've been there this year very poor...Won't be returning...
Charlotte Williams
Jade garden has always been a good Chinese , unfortunately the same cannot be said this time x food took 1.5 hrs and arrived cold , called to complain and was told a new order would be sent on next order . Another 45 minutes wait and the new order cold again . Very little meat in special fried
Tyler Davies
Left items out of order twice, noticed my order has prawns ignored notes about no prawns due to allergies, then refuse to answer the call to resolve the issue. Not
Siany
Food was not fresh. Chips had been reheated and prawn crackers were soft and hard. Sweet and sour sauce was bland. Very disappointed!
Jodie Chan
Excellent Chinese takeaway. Very fast when ordering to collect
mike ranson
I have used jade Garden for years. I'm live away from pontyclun but return home once a month. Every visit alway get a Chinese from jade Garden. I have not been to jade Garden in a couple of mo the for various reasons but able to get there tonight as bit was on my mind coming down the M4.I don't know what has happened there, new owners maybe but my food tonight was tastless not pleasant and the beef was not eight. The chow mein was mot a chow mein. It was was dry, no juice jus horrible. Best part of the meal was the prawn crackers. After tonight I won't be going there again. Shame though as .praised it for years and one bad experience has killed it for me.
Gerald Wilson
Absolutely delicious food and friendly service 5*
Mark Leveson
The quality of the food here is always excellent.Vegetarian options: PoorKid-friendliness: PoorParking: Very difficult to park here. Small village high street with limited parking. At busy times you may have to park Ely Valley Road car parkWheelchair accessibility: Wheelchair accessible
Born Again BluesMan
The quality of the food here is always excellent.Vegetarian options: PoorKid-friendliness: PoorParking: Very difficult to park here. Small village high street with limited parking. At busy times you may have to park Ely Valley Road car parkWheelchair accessibility: Wheelchair accessible
The food is absolutely delicious!! You can tell is nice and fresh! Haven't been disappointed ones!The delivery girl is lovely and friendly! Highly recommended!
Charlotte Hanson
Rude staff, food an hour late. Waste of time.
Kimberley Tucker
Avoid at all costs. TERRIBLE CHINESE. Over priced, order always wrong, when you try to solve the issue the customer service is awful. Food not even nice, will never use this Chinese ever again!!
Ashley Lewis
DisgracefulTried to con me by saying they wouldn't deliver to me unless I pay an extra £2 no doubt it was the delivery driver chancing his luckPaid in full no additional costsNow I have no food and have to wait 3-5 days for refundWhat an absolute shambles of a restaurantDo not order from here ever so unprofessional
Foos1976
Absolutely terrible service having had to wait an hour and 50 mins for the delivery to find the food order was missing items, incorrect and cold. Contacted them and a member of staff told me someone had changed the order to curry sauce from sweet and sour to then change this too we actually ordered curry in the first place. The order was missing items and not one apology just well get some sent out to you. Irrelevant if we did press curry which we didn’t we still have no chicken balls. Two bags chips instead. Not happy. Waited another hour and and a half so had to phone again to be told they would send them straight out. They have turned up to pick food up but have been advised it will be here to pick up when I see order cancelled on Bank account. Do not buy if these people clearly taking us all do mugs. Photo of food waiting to be picked up.
Excellent customer service by the counter staff, very helpful and very enthusiastic. Food is incredible and super tasty. 100%
Special fried rice was tasteless, the chicken in it seemed hard and warmed back up. Chips seemed preheated . Guess that's what you get going there before 6pm warmed up food from previous night. Well thats what it tasted like.Chicken balls were nice and fresh tho. Use to be the best Chinese around. Last twice I've been there this year very poor...Won't be returning...
Jade garden has always been a good Chinese , unfortunately the same cannot be said this time x food took 1.5 hrs and arrived cold , called to complain and was told a new order would be sent on next order . Another 45 minutes wait and the new order cold again . Very little meat in special fried
Left items out of order twice, noticed my order has prawns ignored notes about no prawns due to allergies, then refuse to answer the call to resolve the issue. Not
Food was not fresh. Chips had been reheated and prawn crackers were soft and hard. Sweet and sour sauce was bland. Very disappointed!
Excellent Chinese takeaway. Very fast when ordering to collect
I have used jade Garden for years. I'm live away from pontyclun but return home once a month. Every visit alway get a Chinese from jade Garden. I have not been to jade Garden in a couple of mo the for various reasons but able to get there tonight as bit was on my mind coming down the M4.I don't know what has happened there, new owners maybe but my food tonight was tastless not pleasant and the beef was not eight. The chow mein was mot a chow mein. It was was dry, no juice jus horrible. Best part of the meal was the prawn crackers. After tonight I won't be going there again. Shame though as .praised it for years and one bad experience has killed it for me.
Absolutely delicious food and friendly service 5*
The quality of the food here is always excellent.Vegetarian options: PoorKid-friendliness: PoorParking: Very difficult to park here. Small village high street with limited parking. At busy times you may have to park Ely Valley Road car parkWheelchair accessibility: Wheelchair accessible
The quality of the food here is always excellent.Vegetarian options: PoorKid-friendliness: PoorParking: Very difficult to park here. Small village high street with limited parking. At busy times you may have to park Ely Valley Road car parkWheelchair accessibility: Wheelchair accessible
Restaurantji Recommends
The food is absolutely delicious!! You can tell is nice and fresh! Haven't been disappointed ones!The delivery girl is lovely and friendly! Highly recommended!
Rude staff, food an hour late. Waste of time.
Avoid at all costs. TERRIBLE CHINESE. Over priced, order always wrong, when you try to solve the issue the customer service is awful. Food not even nice, will never use this Chinese ever again!!
DisgracefulTried to con me by saying they wouldn't deliver to me unless I pay an extra £2 no doubt it was the delivery driver chancing his luckPaid in full no additional costsNow I have no food and have to wait 3-5 days for refundWhat an absolute shambles of a restaurantDo not order from here ever so unprofessional
Absolutely terrible service having had to wait an hour and 50 mins for the delivery to find the food order was missing items, incorrect and cold. Contacted them and a member of staff told me someone had changed the order to curry sauce from sweet and sour to then change this too we actually ordered curry in the first place. The order was missing items and not one apology just well get some sent out to you. Irrelevant if we did press curry which we didn’t we still have no chicken balls. Two bags chips instead. Not happy. Waited another hour and and a half so had to phone again to be told they would send them straight out. They have turned up to pick food up but have been advised it will be here to pick up when I see order cancelled on Bank account. Do not buy if these people clearly taking us all do mugs. Photo of food waiting to be picked up.