Never disappoints, always super quick with great deals and reliably good pizza!
Eugénie Le Lan
Horrible customer service -I placed an order and the app said my order was delivered when it wasn’t. When I tried joining the company via phone , they blamed it on me and said they couldn’t join me because I did not have a UK number. What’s more , the lady I had on the phone was just plainly rude to me - when I tried getting further information for my order ( because I was still confused ) she answered rudely as if I was bothering her , without actually responding to my question. When I replied “okay whatever” she MIMICKED ME to her Collegue and hung up. If you want cold pizza + being made fun of on the phone for an order you placed as a customer, run to dominos !
Martin Law
Went in store for take away orders, the shop is very very small so I had to wait outside (no dine in option) , pizza was undercooked.Vegetarian options: Pizza with veggie stuff
Holdmybookk
The guy was so rude; he wouldn’t let us order before 3am. He was s so nasty and made us feel so uncomfortable.
C K
TERRIBLE!! The guy bringing the order was SO RUDE, incompetent and the manager was terrible, she didn’t want to hear any of it. Never got our food, steer clear of this place!
sarah676512
I ordered within over 30 minutes of closing they said they received my order even though it decided(via website-card) and it would be 15 mins . I called after 15 mins no arrival they said it should be there and hug up- no arrival. Called agin they said they will call driver and called dominoes again and said the driver wasn’t coming ?? So what’s going on ? This place is so embarrassing
Joseph Wright
Brilliant customer service on late Wednesday night / early Thursday morning. Brilliant pizza.
Lilian
Just looked at the prices and it is so expensive. I haven’t had Dominoes for a long time and I won’t have it in the future either.I have looked other place that does pizza also. In fact very good ones for £5 cheaper.
George Smith
Order arrived incorrectly, issue was raised and was promised a refund. 15 days later and this clearly wasn’t actioned, every time we call the restaurant, there is conveniently no manager on site to deal with the issue. It isn’t about the money, it’s the principle. Happy to take take take but once there’s an issue, you’ll see a different side to the business. Have been fine in the past but this has left a bad taste.
Ordered food it arrived with it not being handled with any form of respect it had NOT BEEN kept flat and upright. The pizza had not even cut into slices as it usually is . This is Dominoes pizza a well known reputable company. I was then told to email and attach photos I did this having got the lady stating she was the manager to spell the email address out twice to avoid any mistakes. The email given was not correct I sent it and didn't check it had been delivered successfully I had guests over that night and I was more focused on getting them some food ASAP. I was advised I could place an order of the same amount and it would be free due to the state my food arrived I told them I would do this on another day. The day I called for the food I was owed I was spoken to so rudely. They said nothing I can do good night and cut my call off . They then refused to answer my calls when I called back. Disgusting I would advise people not to order anything from this Dominoes store on Regent Street Leamington Spa. I really think this store needs to train there staff properly and if people do not respect handling of people's food they should not be working in such a position.
Dragus Ana Maria
I have never been more shocked, this is the most appalling customer service I have ever witnessed. They didn’t knock or ring, the delivery was never delivered and they refused to re deliver. Not only this they were making snarky comments such as ‘ i will send you the refund in 1 day or 2 weeks’ , ‘ you’re gonna take what i give you or get nothing’ , ‘ you’re not getting anything’ etc.
Mark Lewis
I ORDERED FOR DELIVERY I PAID 38 POUNDS FOR 2 PIZZAS WEDGES CHICKEN STRIPS AND IT NEVER CAME RUBBISH SERVICE RIP OFF
L B
Really bad quality pizza, gone downhill recently. Twice now they've gotten my order wrong. Most recent order they used the wrong toppings and put almost zero cheese on the pizzas. Pizzas were very dry, almost no sauce either.Disappointed. Order from small, independent businesses instead of lining the pockets of tycoons who don't pay their staff enough to care.
Πετ Ζουμο
I went to the Dominos tonight in Leamington to have the mix chicken boxThe service was really bad the guy who came to take the order was drunk so an other staff member came to take their order she was toldBad the worse was that the price on the menu was deferent than the price I paid
Very Warm and welcoming team ?
Never disappoints, always super quick with great deals and reliably good pizza!
Horrible customer service -I placed an order and the app said my order was delivered when it wasn’t. When I tried joining the company via phone , they blamed it on me and said they couldn’t join me because I did not have a UK number. What’s more , the lady I had on the phone was just plainly rude to me - when I tried getting further information for my order ( because I was still confused ) she answered rudely as if I was bothering her , without actually responding to my question. When I replied “okay whatever” she MIMICKED ME to her Collegue and hung up. If you want cold pizza + being made fun of on the phone for an order you placed as a customer, run to dominos !
Went in store for take away orders, the shop is very very small so I had to wait outside (no dine in option) , pizza was undercooked.Vegetarian options: Pizza with veggie stuff
The guy was so rude; he wouldn’t let us order before 3am. He was s so nasty and made us feel so uncomfortable.
TERRIBLE!! The guy bringing the order was SO RUDE, incompetent and the manager was terrible, she didn’t want to hear any of it. Never got our food, steer clear of this place!
I ordered within over 30 minutes of closing they said they received my order even though it decided(via website-card) and it would be 15 mins . I called after 15 mins no arrival they said it should be there and hug up- no arrival. Called agin they said they will call driver and called dominoes again and said the driver wasn’t coming ?? So what’s going on ? This place is so embarrassing
Brilliant customer service on late Wednesday night / early Thursday morning. Brilliant pizza.
Just looked at the prices and it is so expensive. I haven’t had Dominoes for a long time and I won’t have it in the future either.I have looked other place that does pizza also. In fact very good ones for £5 cheaper.
Order arrived incorrectly, issue was raised and was promised a refund. 15 days later and this clearly wasn’t actioned, every time we call the restaurant, there is conveniently no manager on site to deal with the issue. It isn’t about the money, it’s the principle. Happy to take take take but once there’s an issue, you’ll see a different side to the business. Have been fine in the past but this has left a bad taste.
Restaurantji Recommends
Ordered food it arrived with it not being handled with any form of respect it had NOT BEEN kept flat and upright. The pizza had not even cut into slices as it usually is . This is Dominoes pizza a well known reputable company. I was then told to email and attach photos I did this having got the lady stating she was the manager to spell the email address out twice to avoid any mistakes. The email given was not correct I sent it and didn't check it had been delivered successfully I had guests over that night and I was more focused on getting them some food ASAP. I was advised I could place an order of the same amount and it would be free due to the state my food arrived I told them I would do this on another day. The day I called for the food I was owed I was spoken to so rudely. They said nothing I can do good night and cut my call off . They then refused to answer my calls when I called back. Disgusting I would advise people not to order anything from this Dominoes store on Regent Street Leamington Spa. I really think this store needs to train there staff properly and if people do not respect handling of people's food they should not be working in such a position.
I have never been more shocked, this is the most appalling customer service I have ever witnessed. They didn’t knock or ring, the delivery was never delivered and they refused to re deliver. Not only this they were making snarky comments such as ‘ i will send you the refund in 1 day or 2 weeks’ , ‘ you’re gonna take what i give you or get nothing’ , ‘ you’re not getting anything’ etc.
I ORDERED FOR DELIVERY I PAID 38 POUNDS FOR 2 PIZZAS WEDGES CHICKEN STRIPS AND IT NEVER CAME RUBBISH SERVICE RIP OFF
Really bad quality pizza, gone downhill recently. Twice now they've gotten my order wrong. Most recent order they used the wrong toppings and put almost zero cheese on the pizzas. Pizzas were very dry, almost no sauce either.Disappointed. Order from small, independent businesses instead of lining the pockets of tycoons who don't pay their staff enough to care.
I went to the Dominos tonight in Leamington to have the mix chicken boxThe service was really bad the guy who came to take the order was drunk so an other staff member came to take their order she was toldBad the worse was that the price on the menu was deferent than the price I paid