Shockingly expensive and inefficient service- it was like they had never served a customer before- had to go to 3 tills before someone could find their till key card to open their till and take an order for 1 item. so may staff milling around but none of them doing anything ( this was at about 2 pm) My item ordered was a falafel salad which cost £11.95. In the container, it was 60% pilau rice, 2 half cherry tomatoes , 4 lettuce tiny bits/ chunks of lettuce leaves (which were not even separated and had brown edges) , and 4 falafel balls. Certainly not a salad in my books. I wouldn't normally review, but I went up to a senior member of staff at the end with my uneaten half bowl of rice to ask if this was correct- to have so much rice in my bowl and have received literally no vegetables and give feedback and was told that 'it is normal, that is how the dish is normally plated up!' No apology, no offer to refund, make me happy etc. So this is my feedback- they have got people as a captive audience and they can get away with substandard food at extortionate prices.
Emily Harris
Helpful staff, tasty and hot food, very fast service. What more can you ask for!
Steve Kearns
In the NEC so don't expect quality, but it was
Diane Malyon
It's ok.
Jonathan whitehead
Tasty burger. But they put milk in my
Ben Prowse
Literally the worst cold burger I’ve ever had!!
Natasha Hemsley
I recently embarked on a culinary adventure at The Oak Kitchen, hoping for a taste sensation that would make my taste buds do the cha-cha. However, the burger I encountered seemed to have attended a party I wasn't invited to—gold bland and with a processed personality that left me questioning its life choices.In a twist of events, the toppings and sauce decided to take a vacation, leaving my burger as bare as a desert. I felt like I was in a burger-based survival show, trying to find the oasis of flavor in a barren patty landscape.Thirsty from the flavor drought, I dared to request a drink—four different times. The staff must have mistaken my request for a complex algebra problem because, after 10 minutes of anticipation, they paraded out with four waters, one after the other, like synchronized swimmers in a comedy routine.Alas, the grand finale was a burger that played hard to get and a bill that played hardball, demanding £13 for the privilege. If blandness were an Olympic sport, this burger would be a gold medalist. As for me, I'll be seeking flavor adventures elsewhere, preferably with burgers that know how to party on my palate without leaving me financially hangry.
caroline flinn
My friend and I went to a show in Hall 3. For an extra shot of espresso coffee was £2.15 total bill for black coffee, vanilla latte and two cake slices was £15.75
Peter Brackenbury
Stopped in for some liquid refreshments service good atmosphere excellent, staff friendly.
roy cutler
The place is clean, staffed like a fast food place. Food is poor and stupidity over priced. The chips weren’t even made on-site, normal frozen oven chips apart from the one on the enamel bowl!
Waited 20 minutes for two teas and two hot chocolates. There was no queue so have no idea what the six people in the kitchen were up to in this time. I can only say don't use the QR code as they seem to ignore it? Got bad attitude from two employees when enquiring about our drinks. When the tea finally arrived we still had to sort it all outselves with milk.
Kim Smith
So last year they gave me food that had cream hidden inside with no warning in the cake description making me ill. And this year one member of staff says they are doing basic food sandwiches and sausage rolls. Then at the till they have nothing but cupcakes which isn't food.
M C
Seriously recommend this place if you enjoy getting food poisoning!I was ill for nearly a week after eating one of their wonderfully overpriced, bland burgers. Thanks guys for the unforgettable experience :)Unfortunately, it seems like I'm not the only person that has this privilege... So I guess at least they're consistent!
Sean Joyce
DONT EAT HERE - FOOD POISONING FROM THE CLASSIC BURGER DURING THE CLASSIC CAR SHOW WEEKEND
Shockingly expensive and inefficient service- it was like they had never served a customer before- had to go to 3 tills before someone could find their till key card to open their till and take an order for 1 item. so may staff milling around but none of them doing anything ( this was at about 2 pm) My item ordered was a falafel salad which cost £11.95. In the container, it was 60% pilau rice, 2 half cherry tomatoes , 4 lettuce tiny bits/ chunks of lettuce leaves (which were not even separated and had brown edges) , and 4 falafel balls. Certainly not a salad in my books. I wouldn't normally review, but I went up to a senior member of staff at the end with my uneaten half bowl of rice to ask if this was correct- to have so much rice in my bowl and have received literally no vegetables and give feedback and was told that 'it is normal, that is how the dish is normally plated up!' No apology, no offer to refund, make me happy etc. So this is my feedback- they have got people as a captive audience and they can get away with substandard food at extortionate prices.
Helpful staff, tasty and hot food, very fast service. What more can you ask for!
In the NEC so don't expect quality, but it was
It's ok.
Tasty burger. But they put milk in my
Literally the worst cold burger I’ve ever had!!
I recently embarked on a culinary adventure at The Oak Kitchen, hoping for a taste sensation that would make my taste buds do the cha-cha. However, the burger I encountered seemed to have attended a party I wasn't invited to—gold bland and with a processed personality that left me questioning its life choices.In a twist of events, the toppings and sauce decided to take a vacation, leaving my burger as bare as a desert. I felt like I was in a burger-based survival show, trying to find the oasis of flavor in a barren patty landscape.Thirsty from the flavor drought, I dared to request a drink—four different times. The staff must have mistaken my request for a complex algebra problem because, after 10 minutes of anticipation, they paraded out with four waters, one after the other, like synchronized swimmers in a comedy routine.Alas, the grand finale was a burger that played hard to get and a bill that played hardball, demanding £13 for the privilege. If blandness were an Olympic sport, this burger would be a gold medalist. As for me, I'll be seeking flavor adventures elsewhere, preferably with burgers that know how to party on my palate without leaving me financially hangry.
My friend and I went to a show in Hall 3. For an extra shot of espresso coffee was £2.15 total bill for black coffee, vanilla latte and two cake slices was £15.75
Stopped in for some liquid refreshments service good atmosphere excellent, staff friendly.
The place is clean, staffed like a fast food place. Food is poor and stupidity over priced. The chips weren’t even made on-site, normal frozen oven chips apart from the one on the enamel bowl!
Restaurantji Recommends
Waited 20 minutes for two teas and two hot chocolates. There was no queue so have no idea what the six people in the kitchen were up to in this time. I can only say don't use the QR code as they seem to ignore it? Got bad attitude from two employees when enquiring about our drinks. When the tea finally arrived we still had to sort it all outselves with milk.
So last year they gave me food that had cream hidden inside with no warning in the cake description making me ill. And this year one member of staff says they are doing basic food sandwiches and sausage rolls. Then at the till they have nothing but cupcakes which isn't food.
Seriously recommend this place if you enjoy getting food poisoning!I was ill for nearly a week after eating one of their wonderfully overpriced, bland burgers. Thanks guys for the unforgettable experience :)Unfortunately, it seems like I'm not the only person that has this privilege... So I guess at least they're consistent!
DONT EAT HERE - FOOD POISONING FROM THE CLASSIC BURGER DURING THE CLASSIC CAR SHOW WEEKEND
Expensive