Subway

111 Alcester Rd, Birmingham
0121 442 6888

Recent Reviews

Viron Jindal

Shweta was really nice and gave me and my 5 friends all free drinks and good

Humza Lili

Absolutely a discussing place customer service is $h!t and I called them more than 5 times but they never answer there phone forget ordering from this place they that the Absolutely P!$$

Paul Stafford

Went in to order a signature series vegetarian option here on 4 separate occasions and every time they said they don't have it in. Why bother even advertising it?

Jason Dickinson

Why do the subway workers think every order is cheese and tossed without asking you beforeThe times I have had to tell them NO cheese Mot tossed and I don’t find them very friendly ask your customers before presuming thy want their subway sandwich with cheese and tossed

Michelle O'Leary

I want to say thank you to the two staff that served me that day (Friday 15th December between 2-3) Thank you for your patience with me and get the sub I wanted.I did not understand how the Sub Melts worked, I thought, I chose that, add my salad and sauce but its already chosen for you and my head melted little as that what I always knew subway to be and I got into bit of a panic and the two staff were understanding and lovely and made my experience better.Thank you to you both.

joe blogs

Sold mouldy food and has intentionally overcharged, plus doesn't listen very well.Used to be a good Subway, now it's like this con man is trying to make people sick.Meatballs sold today tasted strongly of mould/penicillin, they are clearly gone off.Once he misheard me say footlong (like 5 times) started making me a 6inch,Then after correction, charged me for two 6 inch, pushing a simple footlong to over 9£.He has taken advantage of my blind friend to overcharge and not state the costs. Not a good Subway.Recommend to avoid, chance of food poisoning.

Quanderhorn

No mobile ordering.

Haych

Customer service is awful and to go with it food is wack and overpriced definitely not it

Electro Shot

Needs to improve on their listening skills. Had to repeat myself 5times because the employee had their earphones in.

Zubair Ahmed

Poor customer service from guy when I went in at 5pm today.

Henna Shoubad

The hindi beard brown guy (not the white one) in shop is very rude and impatient. Never coming back to this store. Old staff were so good!!!!

Minal Giga

Phoned up just now and the young man on the phone was polite and kind, he accepted my request of adding extra sauce which isn’t an option on Deliveroo! Thank you.

Jordan G

Worst subway ever, terrible customer service. And it smells funny

E G

Worst subway ever, terrible customer service. And it smells funny

Sarah Stanley

the food doesn't seem as fresh the staff don't listen properly and some have also got an attitude these have definitely put me off subway for good!

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