Had to repeat myself numerous times as the assistant was too busy talking to their colleague. As for the sub, half eaten and thrown away. Dryer than Oscar Wilde. As for the nachos, four times I had to repeat myself, still got it wrong. MUST do better.
Vighnesh Gopal
My recent visit to this Subway restaurant was incredibly disappointing. Despite arriving well before the posted closing time on Sunday at 4 pm, the staff, an Asian man and a girl, abruptly denied my order, claiming the restaurant was closed. To my surprise, they proceeded to serve the person in front of me.When I inquired about the closure, the male staff member was extremely arrogant and dismissive, displaying unprofessional behavior that left me feeling disrespected as a customer.This incident reflects poorly on the service quality and professionalism at this establishment. I regretfully rate this experience as 0/10 and cannot recommend this Subway branch based on this encounter.
ENan Weng
Terrible food. I got sick and had a severe diarrhea right after having their wrap. Chicken taste like they were bad and the sauces were terrible, this really raised my concerns for food safety in Birmingham. I wouldn’t even give 1 star for this.
Abdulrhman Alqahtani
Very bad employees who do not respect customers, and I hope you change your disrespectful employee (prabh) ??
Andy P
Bad portion sizes.Weird tasting chickenHalal as well so terrible turkey bacon.Unfriendly staffHad to get the hot drink topped up as they only half filled itDietary restrictions: Halal only :(
Connor P
Came with my girlfriend and wanted meatball 6 inch and a Philly steak 6inch. The guy who served us decided that he would choose our toppings even why I questioned him he said that "we choose the toppings not you." I said that I ordered the create your own but the man decided to say that we don't have a lot of ingredients so we are choosing for you today. Coming to pay for the sandwiches they tried to charge me for 2 foot longs! Wouldn't go back. When I asked for them to heat it up he huffed at me.
Marion Cremin
I went in this morning for a drink and this really nice lad called Mohit severed me, he was lovely, there was a old woman working there, threatening to take his job off him and sounded like a barking dog. Went in again and she was so rude, again Mohit was very polite. Lady of you don’t like your job, F off and let someone else at it. Pure joke
jess i
i paid for a drink and there was no water so therefore i couldn’t have a drink that i had paid for as i can’t drink anything else. staff weren’t very warm, my change was placed on the tray i had to eat from- so unhygienic.
Iconoclast Dreamer
Stingy on the filling and service wasnt great!
Nails bygirl
Rude staff and didn’t have a lot of toppings as well as sauces.
Poor customer service, called with a problem. Didn’t offer any resolutions just ok
Adil R
For the location it's situated in, it's a very quiet, not busy Subway. The store is very spacious in comparison to other subway branches. No complaints, great fresh food. Very happy
Ayşe Kutluay
Definitely the best branch in the uk. Staff very kind and polite. Food amazing
Rashmi Purswani Bhosale
The worst way to serve customers!I ordered 2 sub sandwiches the way they were packed was very disappointing & unappealing.
Kerriesl
This used to be run by a lovely guy. Now the staff there are horrible and no customer service at all. Keep your money during these tough times and let unprofessional places like this have to close.
Had to repeat myself numerous times as the assistant was too busy talking to their colleague. As for the sub, half eaten and thrown away. Dryer than Oscar Wilde. As for the nachos, four times I had to repeat myself, still got it wrong. MUST do better.
My recent visit to this Subway restaurant was incredibly disappointing. Despite arriving well before the posted closing time on Sunday at 4 pm, the staff, an Asian man and a girl, abruptly denied my order, claiming the restaurant was closed. To my surprise, they proceeded to serve the person in front of me.When I inquired about the closure, the male staff member was extremely arrogant and dismissive, displaying unprofessional behavior that left me feeling disrespected as a customer.This incident reflects poorly on the service quality and professionalism at this establishment. I regretfully rate this experience as 0/10 and cannot recommend this Subway branch based on this encounter.
Terrible food. I got sick and had a severe diarrhea right after having their wrap. Chicken taste like they were bad and the sauces were terrible, this really raised my concerns for food safety in Birmingham. I wouldn’t even give 1 star for this.
Very bad employees who do not respect customers, and I hope you change your disrespectful employee (prabh) ??
Bad portion sizes.Weird tasting chickenHalal as well so terrible turkey bacon.Unfriendly staffHad to get the hot drink topped up as they only half filled itDietary restrictions: Halal only :(
Came with my girlfriend and wanted meatball 6 inch and a Philly steak 6inch. The guy who served us decided that he would choose our toppings even why I questioned him he said that "we choose the toppings not you." I said that I ordered the create your own but the man decided to say that we don't have a lot of ingredients so we are choosing for you today. Coming to pay for the sandwiches they tried to charge me for 2 foot longs! Wouldn't go back. When I asked for them to heat it up he huffed at me.
I went in this morning for a drink and this really nice lad called Mohit severed me, he was lovely, there was a old woman working there, threatening to take his job off him and sounded like a barking dog. Went in again and she was so rude, again Mohit was very polite. Lady of you don’t like your job, F off and let someone else at it. Pure joke
i paid for a drink and there was no water so therefore i couldn’t have a drink that i had paid for as i can’t drink anything else. staff weren’t very warm, my change was placed on the tray i had to eat from- so unhygienic.
Stingy on the filling and service wasnt great!
Rude staff and didn’t have a lot of toppings as well as sauces.
Restaurantji Recommends
Poor customer service, called with a problem. Didn’t offer any resolutions just ok
For the location it's situated in, it's a very quiet, not busy Subway. The store is very spacious in comparison to other subway branches. No complaints, great fresh food. Very happy
Definitely the best branch in the uk. Staff very kind and polite. Food amazing
The worst way to serve customers!I ordered 2 sub sandwiches the way they were packed was very disappointing & unappealing.
This used to be run by a lovely guy. Now the staff there are horrible and no customer service at all. Keep your money during these tough times and let unprofessional places like this have to close.