Diabolical restaurant, every time I order they miss the two main burgers off of the order, I didn’t come to Burger King for chicken nuggets, where are my burgers bro?
Abul Kasem
Went there at 7.35 - 7.40pm tonight, doors open, went inside to order as was told "we are closed". Now I know that's not right ?????. Was so hungry......
Fariha Abedin
Went with the plant-based whopper, tasted amazing as always. The customer service was outstanding, overall I was so pleased with the service.
Abdullah Al Mamun
Very bad manner of customer service. The stuff was very rude.Today I have asked her about my food. I just tell her how long it should take. She was very rude manner with me.i was totally upset.
Navya Ann babu
The lady at the front counter was so rude when enquired about the order. She didn't even acknowledge the customer and when enquired she said they hadn't got the order placed online. Then she found the receipt on the machine and just went straight back in without saying anything. That was rude and unprofessional.
Pranav Varma
Delicious food, Welcoming team members and clean dinning area. Makes a perfect place to hangout with friends.
Jerrin Kunjumon
What a Joke. I am unsure how this place has been approved for hygiene. Cov city council must be much relaxed to the rules and regulations. Guys seriously… PLEASE THINK BEFORE ORDERING FROM THIS PLACE.
Kerry Cox
Absolutely awful place. How is this getting past the health inspectors? Please don't use the toilets here if you intend to eat... if you are close by and hungry, walk down the the London Burger trailer or the Jacket Potato stand.. both are immaculately clean and serve fresh food with friendly service!!!
Vanessa-Jayne Eady
The tills were down so couldn't order. **Unless** you downloaded the app first... so went to an independent burger van close by. Lovely burger there, cheaper and speedy, friendly service!! ??
Long wait!, food was cold and dry, never any Fanta drink when we come, manager that was on today was useless, kept starting orders forgetting stuff, I witnessed 4 while I was at the counter, other staff were good and pick up the pieces but it was chaos, rubbish bins full, tables dirty, needs sorting..
Sara G
Great service the food was fast and fresh, a lady shout at a team member because, her transaction did not accept her £1 thru the till and have a major issue with the manager and the crew member , then had a attitude with the team and manager on the front counter, I think the team is doing a amazing job , but some customers can be rude .
Stephanie Ritchie
Horrendous customer service. Ordered almost £60 of food for delivery, only for half of it to be missing on arrival. Due to no answer on the phone we took what had arrived back only to be greeted by the worst customer service ever from their "assistant manager." He told us it wasn't their problem that the food hadn't arrived, that they had given the driver 2 bags (we received 2 bags but took it all back in 1 for ease) therefore it "definitely wasn't their fault." So they are either lying or just delusional. Refused to do anything to help, wouldn't refund, wouldn't remake the food and wouldn't give us any way of contacting anyone else for support. Let our feelings be known before leaving only to be met with a sarcastic "you're welcome." Your assistant manager needs some serious training if he can't handle a Friday evening and the problems that come with a busier service. It may have cost us £60 but it certainly wouldn't cost you £60 to replace it! Will never, ever order from there again.And yes, when *your* delivery partner doesn't deliver *your* food to a paying customer, it is very much your problem to sort!!
Jessica Roberts
such brilliant customer service! 10/10 food all perfect. I have never had a bad visit here!
Amar T
Very dirty, disgusting place. There were literally flies everywhere and rubbish was littered all over the place. The Fanta was completely flat as well. Definitely would not advise coming here.
I visited yesterday the food was freshly cooked.
Diabolical restaurant, every time I order they miss the two main burgers off of the order, I didn’t come to Burger King for chicken nuggets, where are my burgers bro?
Went there at 7.35 - 7.40pm tonight, doors open, went inside to order as was told "we are closed". Now I know that's not right ?????. Was so hungry......
Went with the plant-based whopper, tasted amazing as always. The customer service was outstanding, overall I was so pleased with the service.
Very bad manner of customer service. The stuff was very rude.Today I have asked her about my food. I just tell her how long it should take. She was very rude manner with me.i was totally upset.
The lady at the front counter was so rude when enquired about the order. She didn't even acknowledge the customer and when enquired she said they hadn't got the order placed online. Then she found the receipt on the machine and just went straight back in without saying anything. That was rude and unprofessional.
Delicious food, Welcoming team members and clean dinning area. Makes a perfect place to hangout with friends.
What a Joke. I am unsure how this place has been approved for hygiene. Cov city council must be much relaxed to the rules and regulations. Guys seriously… PLEASE THINK BEFORE ORDERING FROM THIS PLACE.
Absolutely awful place. How is this getting past the health inspectors? Please don't use the toilets here if you intend to eat... if you are close by and hungry, walk down the the London Burger trailer or the Jacket Potato stand.. both are immaculately clean and serve fresh food with friendly service!!!
The tills were down so couldn't order. **Unless** you downloaded the app first... so went to an independent burger van close by. Lovely burger there, cheaper and speedy, friendly service!! ??
Restaurantji Recommends
Long wait!, food was cold and dry, never any Fanta drink when we come, manager that was on today was useless, kept starting orders forgetting stuff, I witnessed 4 while I was at the counter, other staff were good and pick up the pieces but it was chaos, rubbish bins full, tables dirty, needs sorting..
Great service the food was fast and fresh, a lady shout at a team member because, her transaction did not accept her £1 thru the till and have a major issue with the manager and the crew member , then had a attitude with the team and manager on the front counter, I think the team is doing a amazing job , but some customers can be rude .
Horrendous customer service. Ordered almost £60 of food for delivery, only for half of it to be missing on arrival. Due to no answer on the phone we took what had arrived back only to be greeted by the worst customer service ever from their "assistant manager." He told us it wasn't their problem that the food hadn't arrived, that they had given the driver 2 bags (we received 2 bags but took it all back in 1 for ease) therefore it "definitely wasn't their fault." So they are either lying or just delusional. Refused to do anything to help, wouldn't refund, wouldn't remake the food and wouldn't give us any way of contacting anyone else for support. Let our feelings be known before leaving only to be met with a sarcastic "you're welcome." Your assistant manager needs some serious training if he can't handle a Friday evening and the problems that come with a busier service. It may have cost us £60 but it certainly wouldn't cost you £60 to replace it! Will never, ever order from there again.And yes, when *your* delivery partner doesn't deliver *your* food to a paying customer, it is very much your problem to sort!!
such brilliant customer service! 10/10 food all perfect. I have never had a bad visit here!
Very dirty, disgusting place. There were literally flies everywhere and rubbish was littered all over the place. The Fanta was completely flat as well. Definitely would not advise coming here.