From start to finish our wedding was amazing. The booking process was made so easy with Olivia’s help she made us feel comfortable and took into consideration all our requests. Robert was amazing with making sure everything we wanted was noted and fed back to the ops team in preparation for the big day. On the day Antonio was absolutely incredible, he made everything so easy for us, taking all the stress away. Told us where we needed to be and helped whenever we had any questions, it was all done so smoothly thanks to him and his amazing team. The food was beautiful, the DJ provided by the venue was brilliant. We couldn’t be happier that we chose here and can’t thank them enough for such a perfect day. Mr and Mrs Dunn
skylinei2018
Booked this hotel for 1 night before flying from Birmingham airport. Very easy to get to from the M1, check in was very easy and the receptionist was very helpful - booked a 4.30am taxi for us and gave us all the information we needed regarding dining, WiFi and where to park. The room was comfortable and quiet. The taxi arrived at 4.20 am and check out was very simple. We returned to the hotel after a week and just got in the car and left. If you are flying out of Birmingham I would recommend the hotel.
deesL1819NZ
Absolutely shocking how this building is still in use. Housekeeping are rude and disrespectful, my purse had moved to the other side of the room while I was out. I complained to a lady called Fiona, she had no regard for my belongings and was quite rude about her staff. I had the sign up requesting no housekeeping today. Beds were good but room was minging. Cobwebs a toenail and grime all down the shower. Next on to breakfast, we were here on Tuesday, you would expect mostly business people for breakfast, yet the staff we’re constantly talking in corners, eating food in the buffet and generally messing around, the women in charge just shouted out names all the time, She was rude and aggressive. I asked for porridge waited 45mins to be told by a young lad there isn’t any today. I then tried to complain to her as staff had been messing around for that 45mins, she began to raise her voice and stated staff were having a meeting. Staff then hid throughout the rest of my time in loft 18. Night time in the restaurant is much better. The man was amazing sorry I didn’t get his name. We then tried the pool, well a poor old cleaner nearly fell in the pool when talking to her she said it’s not her job but they are making her do it. Shame on them! Dressing rooms need a bit of attention but useable. We were going to have a spa treatment but was told by a girl that you need to book in advance, I wish I’d know that I would have booked in before I arrived. During the night our telly gave up a young man showed up, wasn’t expecting much from him but he was polite, gentle and so respectful towards my stuff scattered over the room. He actually fixed it with a smile then went on I didn’t get his name but after the drama with reception with regards to the telly this young lad was like a breath of fresh air. All in all standards are dropping in this building 98% of staff are rude most of the time and the building needs a mix up.
ALLINCEXP
I booked a superior room for one night. Lovely comfortable bed, lovely extras. However, furniture very worn and dated, very old fashioned and in need of updating. Bedside lamp wasn't working so room was very dimly lit. In the bar, staff definitely need training in politeness. No lemon for gin and tonics, no ice. Asked for a Bacardi and coke and was given a poor substitute of white rum. Was told if I wanted Bacardi I would have to go to the downstairs bar, why? Receipts for drinks are not itemised, totally unacceptable. Ordered food and was told there would be a twenty minute wait which ended up being fifty minutes. Breakfast was piping hot and lots of choice. Overall for what I paid for one night I have had much better. Would not consider this value for money
U6567WKfredf
Booked for a wake and had high hopes as we wanted the perfect place for our dad. Private bar was shown on walkabout prior to booking but surprisingly was not included on the day. We were told it was going to be open. It was a good trek to the main bar, not ideal for elderly guests as there were a lot of stairs and the bar staff had no trays for us to use. Staff/waiters were thoroughly miserable, never cracked their faces throughout the day. Food was average … fish and chip cones were not in cones but just in a bowl! Everything was stone cold as if it had been standing for a while before being bought through. All in all the event was mediocre. Nice room but I wouldn’t rush back. There are plenty of ‘nice rooms’ about but with better food and service with a smile. Customer service makes all the difference especially on a difficult day like a funeral.
R7399PCanthonyr
As other reviews, hotel is tired and overdue a refurbishment. The early Halloween cobwebs, we could have done without. When we arrived, 15min early or so, was told the rooms were not ready and to wait in the bar. Sounds promising, but not sure when the room had last been cleaned. I was told, go right and room is on the left. Felt a lemon going back and asking a third time, 'I will show you.' Well, when shown, the receptionist could not find the room either, and had to ask other staff. Remote control partially worked, needed batteries. No hairdryer, unhappy wife. Wish I had checked the shower, but should you need to? Bumped in to a member of staff holding a tv remote, I said, ours doesn’t work either. Mentioned about the hairdryer and she offered to bring her own! We said no but truly above and beyond – promote her! Early evening, we had a good time in the swimming pool with my son age 7 who wanted to revisit Sunday am before we left. He was awake 6.30am so we went and the pool was deserted. ‘Sorry, no children before 10am’. But there is no signs or warnings anywhere? ( I could have had a lie in. ) No, the pool for members only. We would go as soon as any arrive? –No! So one disappointed son – went for a walk and explore, noticed the pool was still empty 30 mins later. So went to the room of a shower before breakfast and no hot water. Breakfast facilities and other staff were good. Complained, as I checked out – receptionist couldn’t care less. ‘I’ll get the maintenance staff to look.’ Somehow, reading previous reviews about no hot water, I doubt that. Left Very disappointed. Management will have one less family to worry about in the future, but they won’t read this so who cares.
kazoj
Really enjoyed stay here. Hotel was lovely. Staff were really lovely. Room clean and tidy No complaints with room Had a meal in loft 18 Lovely meal, Which was a gift for us Only complaint was girl rang us in our room to say we hadn’t paid for wine, which we had! Maybe she needs to check, before making accusations B
jac1802
We spend a few days here with our family. From booking, rooms and breakfast staff were helpful and friendly. Rooms were clean and comfortable, as were the pool and spa areas. Breakfast had a variety of choices, fresh and tasty. A big thank you to the manger Kay who went above and beyond to answer questions and be helpful. We highly recommend the Windmill.
rmcc300
staff are lovely and do their best but theres no getting over the property needs a refurb & they struggle with staffing levels on the housekeeping front. i didnt like 10% being added to the restaurant bill as service charge for 2 people, shouldnt happen, makes you feel awkward. staff are paid a decant wage surely?!!
Hotel is pleasant enough with naturally cooled rooms, adequate bathroom and dining facility. Dining chairs are however grossly ucomfotable causing back ache to prevent a 1' gap when fully tucked in to where your knees are striking the central support or your peer opposite. The Breakfast area is cramped, leading to the breakfast crockery being difficult to find; hidden under counters and in illogical places. Whilst there is a lift, hotel is not accessible as there are stairs to go everywhere including dining facilities and into reception where the lift is located. Numbers on the lift do not correlate to numbers on the floors/rooms. Being located on a dual carriageway with no crossing points, you must have a car to visit if you don't want to use taxis or public transport. There is a bus stop serving the hotel, but lack of footway to this bus stop suggests the hotel don't care for it. Busses take about 20 minutes from central Coventry and due to the dual carriageway you cannot cross to the opposite side to return to Coventry by bus in less than an hour. The X1 will get you to Birmingham International station which can return you to Coventry or for onward travel. To summarise, Windmill Village hotel is a rather expensive business hotel which looks to date from late 1990s or early 2000s, only really suitable if golfing onsite or attending a function.
Joe_pally01
My spouse and I had the pleasure of experiencing a beautiful Hindu wedding and evening reception at the Windmill Suit in the Best Western Plus Coventry Windmill Village Hotel Golf & Spa. First and foremost, the location itself is a hidden gem. Nestled in the heart of nature, beautiful views of lush greenery, a scenic lake, and an immaculately maintained golf course. The picturesque surroundings provided an idyllic setting for our wedding, offering a sense of tranquillity and romance that enhanced the entire experience. Our ceremony took place in the Windmill Suite, which opens up to this beautiful balcony giving a great outdoor space and a beautiful view of the golf course and greenery. Although the journey started rough with the wedding team, things quickly changed when Robert joined their team as the Wedding & Events Executive. Robert promptly picked up from where things were left and helped us plan the day. Also, their team's other most crucial gem is the Event manager Antonio. Robert and Antonio proved to be the dynamic duo that every couple dreams of having by their side during the wedding planning process. They listened to what we wanted initially and helped us plan everything. They knew so much about weddings and gave us great ideas. They were always there to answer our questions and inform us about everything. The communication with them was exemplary, as they promptly responded to our queries and kept us updated throughout the entire process. Their transparency and willingness to accommodate our needs made us feel like we were their top priority, instilling confidence, and trust that we greatly appreciated. Especially on the wedding day, Antonio worked extremely hard (over 18 hours straight) to ensure everything went smoothly. He went above and beyond and made sure that everything happened on time. Antonio ensured all the external decorators and vendors knew what to do and managed everything well and outstandingly. He was available anytime we needed him and was on top of everything. In conclusion, the Windmill Village Hotel and the impeccable coordination of Robert and Antonio provided us with the wedding we hoped for. Their dedication, expertise, and warm personalities transformed our special day into an unforgettable celebration of love. If you're looking for wedding coordinators who are passionate, professional, and caring, Robert and Antonio are the perfect duo to make your dreams come true.
813giadav
Weeks ago, reading the excellent reviews and seeing the photos of the structure, I decided to book a room in this hotel. I book a Deluxe room, which according to the website should have a balcony or patio. When I arrived at the hotel, I didn't receive any information from the receptionist who didn't even bother to give us any information about the services offered by the hotel, not even about breakfast. Nothing. Once we got to the room we realized we weren't in a deluxe room and at that very moment an employee entered, without even knocking, to say that they had been forced to change rooms for the other one had had a problem. During check-in no one had informed us of this. The pool was cold, no supervision and everyone did what they wanted. In general the staff don't seem to care about the customers. We booked room service for breakfast, after nearly an hour late and a call to reception we finally enjoyed our breakfast. The only positive note is the view, otherwise it is absolutely not worth the money spent.
mariebB8607QN
Everything was excellent, rooms, food , service, staff , facilities. Well worth the money . It was extremely comfortable, lots of added extras . Would highly recommend . Great location all Round great experience
brunoaE3573ON
Had a reservation for a deluxe room with a balcony and when we arrived to the room we realised that wasn't the room booked, one of the the employers enter in the room and not even knocked, at the reception no one told us about the room change, and if we wanted to go to the restaurant we needed to make a reservation. Basically they don't care about nothing, the only good thing was the view from a small window
Good not
From start to finish our wedding was amazing. The booking process was made so easy with Olivia’s help she made us feel comfortable and took into consideration all our requests. Robert was amazing with making sure everything we wanted was noted and fed back to the ops team in preparation for the big day. On the day Antonio was absolutely incredible, he made everything so easy for us, taking all the stress away. Told us where we needed to be and helped whenever we had any questions, it was all done so smoothly thanks to him and his amazing team. The food was beautiful, the DJ provided by the venue was brilliant. We couldn’t be happier that we chose here and can’t thank them enough for such a perfect day. Mr and Mrs Dunn
Booked this hotel for 1 night before flying from Birmingham airport. Very easy to get to from the M1, check in was very easy and the receptionist was very helpful - booked a 4.30am taxi for us and gave us all the information we needed regarding dining, WiFi and where to park. The room was comfortable and quiet. The taxi arrived at 4.20 am and check out was very simple. We returned to the hotel after a week and just got in the car and left. If you are flying out of Birmingham I would recommend the hotel.
Absolutely shocking how this building is still in use. Housekeeping are rude and disrespectful, my purse had moved to the other side of the room while I was out. I complained to a lady called Fiona, she had no regard for my belongings and was quite rude about her staff. I had the sign up requesting no housekeeping today. Beds were good but room was minging. Cobwebs a toenail and grime all down the shower. Next on to breakfast, we were here on Tuesday, you would expect mostly business people for breakfast, yet the staff we’re constantly talking in corners, eating food in the buffet and generally messing around, the women in charge just shouted out names all the time, She was rude and aggressive. I asked for porridge waited 45mins to be told by a young lad there isn’t any today. I then tried to complain to her as staff had been messing around for that 45mins, she began to raise her voice and stated staff were having a meeting. Staff then hid throughout the rest of my time in loft 18. Night time in the restaurant is much better. The man was amazing sorry I didn’t get his name. We then tried the pool, well a poor old cleaner nearly fell in the pool when talking to her she said it’s not her job but they are making her do it. Shame on them! Dressing rooms need a bit of attention but useable. We were going to have a spa treatment but was told by a girl that you need to book in advance, I wish I’d know that I would have booked in before I arrived. During the night our telly gave up a young man showed up, wasn’t expecting much from him but he was polite, gentle and so respectful towards my stuff scattered over the room. He actually fixed it with a smile then went on I didn’t get his name but after the drama with reception with regards to the telly this young lad was like a breath of fresh air. All in all standards are dropping in this building 98% of staff are rude most of the time and the building needs a mix up.
I booked a superior room for one night. Lovely comfortable bed, lovely extras. However, furniture very worn and dated, very old fashioned and in need of updating. Bedside lamp wasn't working so room was very dimly lit. In the bar, staff definitely need training in politeness. No lemon for gin and tonics, no ice. Asked for a Bacardi and coke and was given a poor substitute of white rum. Was told if I wanted Bacardi I would have to go to the downstairs bar, why? Receipts for drinks are not itemised, totally unacceptable. Ordered food and was told there would be a twenty minute wait which ended up being fifty minutes. Breakfast was piping hot and lots of choice. Overall for what I paid for one night I have had much better. Would not consider this value for money
Booked for a wake and had high hopes as we wanted the perfect place for our dad. Private bar was shown on walkabout prior to booking but surprisingly was not included on the day. We were told it was going to be open. It was a good trek to the main bar, not ideal for elderly guests as there were a lot of stairs and the bar staff had no trays for us to use. Staff/waiters were thoroughly miserable, never cracked their faces throughout the day. Food was average … fish and chip cones were not in cones but just in a bowl! Everything was stone cold as if it had been standing for a while before being bought through. All in all the event was mediocre. Nice room but I wouldn’t rush back. There are plenty of ‘nice rooms’ about but with better food and service with a smile. Customer service makes all the difference especially on a difficult day like a funeral.
As other reviews, hotel is tired and overdue a refurbishment. The early Halloween cobwebs, we could have done without. When we arrived, 15min early or so, was told the rooms were not ready and to wait in the bar. Sounds promising, but not sure when the room had last been cleaned. I was told, go right and room is on the left. Felt a lemon going back and asking a third time, 'I will show you.' Well, when shown, the receptionist could not find the room either, and had to ask other staff. Remote control partially worked, needed batteries. No hairdryer, unhappy wife. Wish I had checked the shower, but should you need to? Bumped in to a member of staff holding a tv remote, I said, ours doesn’t work either. Mentioned about the hairdryer and she offered to bring her own! We said no but truly above and beyond – promote her! Early evening, we had a good time in the swimming pool with my son age 7 who wanted to revisit Sunday am before we left. He was awake 6.30am so we went and the pool was deserted. ‘Sorry, no children before 10am’. But there is no signs or warnings anywhere? ( I could have had a lie in. ) No, the pool for members only. We would go as soon as any arrive? –No! So one disappointed son – went for a walk and explore, noticed the pool was still empty 30 mins later. So went to the room of a shower before breakfast and no hot water. Breakfast facilities and other staff were good. Complained, as I checked out – receptionist couldn’t care less. ‘I’ll get the maintenance staff to look.’ Somehow, reading previous reviews about no hot water, I doubt that. Left Very disappointed. Management will have one less family to worry about in the future, but they won’t read this so who cares.
Really enjoyed stay here. Hotel was lovely. Staff were really lovely. Room clean and tidy No complaints with room Had a meal in loft 18 Lovely meal, Which was a gift for us Only complaint was girl rang us in our room to say we hadn’t paid for wine, which we had! Maybe she needs to check, before making accusations B
We spend a few days here with our family. From booking, rooms and breakfast staff were helpful and friendly. Rooms were clean and comfortable, as were the pool and spa areas. Breakfast had a variety of choices, fresh and tasty. A big thank you to the manger Kay who went above and beyond to answer questions and be helpful. We highly recommend the Windmill.
staff are lovely and do their best but theres no getting over the property needs a refurb & they struggle with staffing levels on the housekeeping front. i didnt like 10% being added to the restaurant bill as service charge for 2 people, shouldnt happen, makes you feel awkward. staff are paid a decant wage surely?!!
Restaurantji Recommends
Hotel is pleasant enough with naturally cooled rooms, adequate bathroom and dining facility. Dining chairs are however grossly ucomfotable causing back ache to prevent a 1' gap when fully tucked in to where your knees are striking the central support or your peer opposite. The Breakfast area is cramped, leading to the breakfast crockery being difficult to find; hidden under counters and in illogical places. Whilst there is a lift, hotel is not accessible as there are stairs to go everywhere including dining facilities and into reception where the lift is located. Numbers on the lift do not correlate to numbers on the floors/rooms. Being located on a dual carriageway with no crossing points, you must have a car to visit if you don't want to use taxis or public transport. There is a bus stop serving the hotel, but lack of footway to this bus stop suggests the hotel don't care for it. Busses take about 20 minutes from central Coventry and due to the dual carriageway you cannot cross to the opposite side to return to Coventry by bus in less than an hour. The X1 will get you to Birmingham International station which can return you to Coventry or for onward travel. To summarise, Windmill Village hotel is a rather expensive business hotel which looks to date from late 1990s or early 2000s, only really suitable if golfing onsite or attending a function.
My spouse and I had the pleasure of experiencing a beautiful Hindu wedding and evening reception at the Windmill Suit in the Best Western Plus Coventry Windmill Village Hotel Golf & Spa. First and foremost, the location itself is a hidden gem. Nestled in the heart of nature, beautiful views of lush greenery, a scenic lake, and an immaculately maintained golf course. The picturesque surroundings provided an idyllic setting for our wedding, offering a sense of tranquillity and romance that enhanced the entire experience. Our ceremony took place in the Windmill Suite, which opens up to this beautiful balcony giving a great outdoor space and a beautiful view of the golf course and greenery. Although the journey started rough with the wedding team, things quickly changed when Robert joined their team as the Wedding & Events Executive. Robert promptly picked up from where things were left and helped us plan the day. Also, their team's other most crucial gem is the Event manager Antonio. Robert and Antonio proved to be the dynamic duo that every couple dreams of having by their side during the wedding planning process. They listened to what we wanted initially and helped us plan everything. They knew so much about weddings and gave us great ideas. They were always there to answer our questions and inform us about everything. The communication with them was exemplary, as they promptly responded to our queries and kept us updated throughout the entire process. Their transparency and willingness to accommodate our needs made us feel like we were their top priority, instilling confidence, and trust that we greatly appreciated. Especially on the wedding day, Antonio worked extremely hard (over 18 hours straight) to ensure everything went smoothly. He went above and beyond and made sure that everything happened on time. Antonio ensured all the external decorators and vendors knew what to do and managed everything well and outstandingly. He was available anytime we needed him and was on top of everything. In conclusion, the Windmill Village Hotel and the impeccable coordination of Robert and Antonio provided us with the wedding we hoped for. Their dedication, expertise, and warm personalities transformed our special day into an unforgettable celebration of love. If you're looking for wedding coordinators who are passionate, professional, and caring, Robert and Antonio are the perfect duo to make your dreams come true.
Weeks ago, reading the excellent reviews and seeing the photos of the structure, I decided to book a room in this hotel. I book a Deluxe room, which according to the website should have a balcony or patio. When I arrived at the hotel, I didn't receive any information from the receptionist who didn't even bother to give us any information about the services offered by the hotel, not even about breakfast. Nothing. Once we got to the room we realized we weren't in a deluxe room and at that very moment an employee entered, without even knocking, to say that they had been forced to change rooms for the other one had had a problem. During check-in no one had informed us of this. The pool was cold, no supervision and everyone did what they wanted. In general the staff don't seem to care about the customers. We booked room service for breakfast, after nearly an hour late and a call to reception we finally enjoyed our breakfast. The only positive note is the view, otherwise it is absolutely not worth the money spent.
Everything was excellent, rooms, food , service, staff , facilities. Well worth the money . It was extremely comfortable, lots of added extras . Would highly recommend . Great location all Round great experience
Had a reservation for a deluxe room with a balcony and when we arrived to the room we realised that wasn't the room booked, one of the the employers enter in the room and not even knocked, at the reception no one told us about the room change, and if we wanted to go to the restaurant we needed to make a reservation. Basically they don't care about nothing, the only good thing was the view from a small window