I ordered my meal and the app was telling me that it was delivered when it was clearly not. I ended up calling the KFC and found out that the driver had a fake phone number and they said that they will give me a refund in 15 days. However, I did not want a refund but I wanted the food instead. I have been trying to get in contact with them for the past 15 minutes but they are not picking up due to "line busy". Overall awful experience with KFC and would not recommend delivering!
Gino De Gol
Staff not very engaging, no hot drinks, toilet disgusting!
E B
Parking: Parking is advertised as free however it isn't. Be Warned! my recent trip cost over £100.
Ade
Food was vile really bad even for fast food. order was wrong had mayo when I ordered no mayo. drink was wrong and side was wrong I only ordered food for me and they still got it wrong the woman serving was rude to me and several other costumers seem to think because they don’t understand English they can do what they want worst kfc Iv ever eaten at
Janet O'Brien
English is second language for all staff difficulties in understanding they were constantly shouting and joking at each other in some form of Indian. Food was not fresh and cleanliness of store is poor. Looks okay and then when you look properly it really needs a deep clean I will not dine at a kfc ever again this is not the first poor experience I have had in kfc.They obviously do not have the standards of the other main franchises
Justin Cunningham
This restaurant charged me twice for my order, and refused to either give me the money back, or give me the food. They provided a telephone number for a customer services line which is permanently closed. They don't care, the manager told me it was the second time it happened that day. Be careful, no way to run a business.
Sade A
Had to repeat order 4 times and did not know the menu
Marius David
Junk food , dirty place all
Paul Phillips Phillips
Diabolical service had to wait 15 minutes to be served no apology for the delay, customer service -1
Chris Brook
Shocking poor service, waited 45 mins for a simple order. They appear to give delivery drivers much more priority than customers stood in their restaurant. One to
Awful place - the food is stale and cold and the staff are slow and do not care about service. They stand talking in their language and ignore the customers. It’s not happened once but twice recently that they keep you waiting at the drive thru to take your order. It’s appalling. Someone needs to sort the staff out and the food quality here.
Keitan Barring
Ordering here is an absolute headache, they never listen and don’t understand a word I’m saying. Last but not least they rarely give me the right order. Even just now they forgot a burger again.
Ned Seagoon
(Just read a good few other reviews and notice most do not share my positivity!Following report is based on our personal experience over a period of time.Perhaps at least some of the other reviews are mischievous, phoney and written by rival takeaway food outlets OR perhaps not.Could be we were lucky each and every time we visited?!):The staff at KFC, Coventry (Tile Hill) are friendly, helpful and prompt.If you've a requirement that's not on the menu, then no problem, they're happy to oblige.If only customer service staff everywhere were as pleasant and professional.
L ?
Absolutely mad, I saw four cars drive off because we were there over 45 minutes waiting for food, offered us cold food and the wrong order, left straight away after the server and man on the order machine was horrifically rude and moody. He was causing a traffic jam through the whole drive through, even lied about how long our food was sitting there even though we could see it before we got to the pay window, because he was arguing with the people in front of us. Please never go here, absolutely horrific
Jack Revitt
Out of my order 3 items were wrong. I can't evan say it was busy in side at the time of ordering prob 2 tables used 2 delivery drivers and my self in
I ordered my meal and the app was telling me that it was delivered when it was clearly not. I ended up calling the KFC and found out that the driver had a fake phone number and they said that they will give me a refund in 15 days. However, I did not want a refund but I wanted the food instead. I have been trying to get in contact with them for the past 15 minutes but they are not picking up due to "line busy". Overall awful experience with KFC and would not recommend delivering!
Staff not very engaging, no hot drinks, toilet disgusting!
Parking: Parking is advertised as free however it isn't. Be Warned! my recent trip cost over £100.
Food was vile really bad even for fast food. order was wrong had mayo when I ordered no mayo. drink was wrong and side was wrong I only ordered food for me and they still got it wrong the woman serving was rude to me and several other costumers seem to think because they don’t understand English they can do what they want worst kfc Iv ever eaten at
English is second language for all staff difficulties in understanding they were constantly shouting and joking at each other in some form of Indian. Food was not fresh and cleanliness of store is poor. Looks okay and then when you look properly it really needs a deep clean I will not dine at a kfc ever again this is not the first poor experience I have had in kfc.They obviously do not have the standards of the other main franchises
This restaurant charged me twice for my order, and refused to either give me the money back, or give me the food. They provided a telephone number for a customer services line which is permanently closed. They don't care, the manager told me it was the second time it happened that day. Be careful, no way to run a business.
Had to repeat order 4 times and did not know the menu
Junk food , dirty place all
Diabolical service had to wait 15 minutes to be served no apology for the delay, customer service -1
Shocking poor service, waited 45 mins for a simple order. They appear to give delivery drivers much more priority than customers stood in their restaurant. One to
Restaurantji Recommends
Awful place - the food is stale and cold and the staff are slow and do not care about service. They stand talking in their language and ignore the customers. It’s not happened once but twice recently that they keep you waiting at the drive thru to take your order. It’s appalling. Someone needs to sort the staff out and the food quality here.
Ordering here is an absolute headache, they never listen and don’t understand a word I’m saying. Last but not least they rarely give me the right order. Even just now they forgot a burger again.
(Just read a good few other reviews and notice most do not share my positivity!Following report is based on our personal experience over a period of time.Perhaps at least some of the other reviews are mischievous, phoney and written by rival takeaway food outlets OR perhaps not.Could be we were lucky each and every time we visited?!):The staff at KFC, Coventry (Tile Hill) are friendly, helpful and prompt.If you've a requirement that's not on the menu, then no problem, they're happy to oblige.If only customer service staff everywhere were as pleasant and professional.
Absolutely mad, I saw four cars drive off because we were there over 45 minutes waiting for food, offered us cold food and the wrong order, left straight away after the server and man on the order machine was horrifically rude and moody. He was causing a traffic jam through the whole drive through, even lied about how long our food was sitting there even though we could see it before we got to the pay window, because he was arguing with the people in front of us. Please never go here, absolutely horrific
Out of my order 3 items were wrong. I can't evan say it was busy in side at the time of ordering prob 2 tables used 2 delivery drivers and my self in