It was around 8:30 at night i guess i Was starving … went to subway… loved the food but lady who served us was rude!!!She didn’t know how to deal with customer.
Keerthana Sasindran
I went to collect the food 15mins before closing and the staff denied the offer that is available for the footlong and I was not allowed to pay through the points that I had. Also she left to the staff room leaving the foo d in the till. Very bad service.
NIKHIL DINESH
Unfriendly staff.Reward system is not working here
May Zammit (Exploring places)
Went with my family to eat 1h before closing, as we going to order they said you can't stay here only takeaway as a went others subways we always allowed because 1h left we don't take much to eat it. So we said let's take only sons food because he love meatball and we eat Mcdonald where we can eat sitting, as she gave the food we paid and didn't won't to give recipt and didn't won't to scan for points that notice alot of places are doing that. But this time I know why se didn't won't to give recipt because my son meat balls was cold from the fridge and I order that alot of time and was always hot. And they said is closing so we serve it cold. My son was crying so much because he like then hot not cold. If I didn't pay I'm sure I didn't take them. We eat 2 times a week in subway and I think mind be the last as a paying customer expect same service evey time, staff need more training as it look like they want to go home on Sunday instead to serve and same time I was there at least 5 people left without paying, because of service.
iAnddeeh Cx
I am so done with this greedy company they have put the prices up like four times in the past year I was such a loyal customer as well but today after looking at the price for just two nachos and a foot long what cost me £16-£17 how can nachos go from £2 to £4 pure greediness
Jake Humphries
Usually good but left me with belly pain today and have been throwing up since
Priya M
We were out shopping at Pets at home, Matalan and Homebase when my 4 year old suddenly decided she wanted to use the washroom , we decided to go in for a sub as well as some coffee ( since it was the closest to Homebase with a washroom). I was ahead with little one and asked to use the washroom, the server made us wait and went to ask the manager and promptly returned to tell us that their washroom is out of order. ( wonder how the server didn’t know that ??♀️), her suggestion was to go to Costa, so we’ll someone else got the business too ??♀️??♀️
Taher Shabbir
Been to few subways in my time and never left a review as always get decent service. But this actual store is one to avoid. Been here 2 times and both times have been the same. Rude staff feel like they don’t want to be here, the portions are smaller than other places (nachos) and when you ask to put extra salad or sauce they pull faces and even refuse to put any salt or pepper on my sub as apparently the manger told them not to!!
Sahil Alaracu
Avoid, staff needs customer service training. They are busy talking to each other instead of concentrating on serving the customer.
Shruti Joshi
Horrible service! Rude staff! Staff refuced to provide free snack with my sub although I had more than 400points on my subcard saying that they didn’t have any nachos. When I asked for cheese bites instead refused that saying that’s not a snack. On top that, the sub was horrible too- staff didn’t add 2 full scoops of chicken tikka for the Sub and upon asking removed all the chicken from the sub and put even less later. Salads were not enough either and also very messy Sub. Wouldn’t recommend at all!!
Best customer service i've ever witnessed by any fast food service, managed to get one of the workers names , Prabhjot, so would like to massively thank them.
Customer6451
Went earlier today and was disappointed as staff were soo condescending and rude would not recommend.
David griffiths
Great place for subs, staff always welcoming.
Jasprit Singh (Jas)
Food ok. Service ok. Atmosphere usually doesn't exist in a subway.Vegetarian options: Standard. But good
LirquLTxnk brooks
Worst Subway I’ve been to , they can’t even toast a bun properly pathetic.
It was around 8:30 at night i guess i Was starving … went to subway… loved the food but lady who served us was rude!!!She didn’t know how to deal with customer.
I went to collect the food 15mins before closing and the staff denied the offer that is available for the footlong and I was not allowed to pay through the points that I had. Also she left to the staff room leaving the foo d in the till. Very bad service.
Unfriendly staff.Reward system is not working here
Went with my family to eat 1h before closing, as we going to order they said you can't stay here only takeaway as a went others subways we always allowed because 1h left we don't take much to eat it. So we said let's take only sons food because he love meatball and we eat Mcdonald where we can eat sitting, as she gave the food we paid and didn't won't to give recipt and didn't won't to scan for points that notice alot of places are doing that. But this time I know why se didn't won't to give recipt because my son meat balls was cold from the fridge and I order that alot of time and was always hot. And they said is closing so we serve it cold. My son was crying so much because he like then hot not cold. If I didn't pay I'm sure I didn't take them. We eat 2 times a week in subway and I think mind be the last as a paying customer expect same service evey time, staff need more training as it look like they want to go home on Sunday instead to serve and same time I was there at least 5 people left without paying, because of service.
I am so done with this greedy company they have put the prices up like four times in the past year I was such a loyal customer as well but today after looking at the price for just two nachos and a foot long what cost me £16-£17 how can nachos go from £2 to £4 pure greediness
Usually good but left me with belly pain today and have been throwing up since
We were out shopping at Pets at home, Matalan and Homebase when my 4 year old suddenly decided she wanted to use the washroom , we decided to go in for a sub as well as some coffee ( since it was the closest to Homebase with a washroom). I was ahead with little one and asked to use the washroom, the server made us wait and went to ask the manager and promptly returned to tell us that their washroom is out of order. ( wonder how the server didn’t know that ??♀️), her suggestion was to go to Costa, so we’ll someone else got the business too ??♀️??♀️
Been to few subways in my time and never left a review as always get decent service. But this actual store is one to avoid. Been here 2 times and both times have been the same. Rude staff feel like they don’t want to be here, the portions are smaller than other places (nachos) and when you ask to put extra salad or sauce they pull faces and even refuse to put any salt or pepper on my sub as apparently the manger told them not to!!
Avoid, staff needs customer service training. They are busy talking to each other instead of concentrating on serving the customer.
Horrible service! Rude staff! Staff refuced to provide free snack with my sub although I had more than 400points on my subcard saying that they didn’t have any nachos. When I asked for cheese bites instead refused that saying that’s not a snack. On top that, the sub was horrible too- staff didn’t add 2 full scoops of chicken tikka for the Sub and upon asking removed all the chicken from the sub and put even less later. Salads were not enough either and also very messy Sub. Wouldn’t recommend at all!!
Restaurantji Recommends
Best customer service i've ever witnessed by any fast food service, managed to get one of the workers names , Prabhjot, so would like to massively thank them.
Went earlier today and was disappointed as staff were soo condescending and rude would not recommend.
Great place for subs, staff always welcoming.
Food ok. Service ok. Atmosphere usually doesn't exist in a subway.Vegetarian options: Standard. But good
Worst Subway I’ve been to , they can’t even toast a bun properly pathetic.