Charged for a delivery which never turned up. Have an order number from the just eat app , called the store and told that i’ve made the order number up as they haven’t had any order for that address, yet the app shows order ordered, the time and states it’s delivered. Called again and the staff just kept hanging up the phone
Jay Butt
Terrible, went for ice cream and the lady got confused and added cream instead of ice cream. Waffle with no ice cream. Rubbish!!!
hayaat A
Food ordered:Biscoff sundae.Bit disappointed that the 'caramel sauce' in the menu description came to be a biscoff sauce that was beaten mercilessly to leak the slightest sliver of resistance to the otherwise dry and mundane sundae. The soft serve was nice, as it usually is - but was unexpected in a sundae, which usually comprises scooped ice cream, sauces, toppings, and other furnishings to create the art that is the ice cream sundae.None of that. Soft serve vanilla, biscoff bits and sauce.Expected more, hit the spot but not the 'sweet spot'.
Hasan
Cookie dough in a box is awesome! Just what you need on a hot day! Tasty and hit karak chai as well. Recommended!
Sophie
Food is always 10/10 service and delivery drivers are always polite and friendly. Has to be my uncles favourite place to order from and he enjoys it every single time. Thank you :)
Matthew Harden
Amazing deserts. They are small for paying 7£ but if you like deserts then this is your place. Nice little spot with friends and staff is lovely.
KatrynaMa95
Walked into this place and shop looked empty, didnt think anyone was inside until a staff member popped up when she heard us talking. Didnt look happy to serve us and took ages to make just two milkshakes. We were planning on dining in but didnt want to keep her off her phone so we left after 20mins for a take away!!
Alex Dumitrescu
Cookie dough was verygood
Ardy Dunne
Really nice, ordered the strawberry cookie dough as I had a late night craving, and was absolutely delicious. Will be ordering again
Joe Kasparian
Me and my girlfriend come here regularly, we have always had a good experience & good customer service. However, the opening times claim that the shop is open till 12.00 on Saturdays, at 11pm we came to get some dessert, when we arrived the light was on and there was bags(including an ordered nandos) on the table so we assumed they were open. After trying to enter the shop and realising the shop was closed, one of the workers approached us very passive aggressive and continued to wave the keys in our face & shouted at us that the shop is closed, she was extremely rude, we are never the Karen’s to right bad reviews but the way we were spoke to was infuriating, never been spoke to or approached so badly from a worker in my life. The desserts are always amazing and the owner is always very lovely to us, but this lady should not be working in customer service if she cannot display adequate manners and politeness. My girlfriend works in customer service and has been trained to deal with customers, and suggests the lady have some training in how to deal with situations better. It could have been a simple “sorry we’re closed”. It seemed she shut the store early and wanted an early Saturday, unacceptable.
Me and my girlfriend come here regularly, we have always had a good experience & good customer service. However, the opening times claim that the shop is open till 12.00 on Saturdays, at 11pm we came to get some dessert, when we arrived the light was on and there was bags(including an ordered nandos) on the table so we assumed they were open. After trying to enter the shop and realising the shop was closed, one of the workers approached us very passive aggressive and continued to wave the keys in our face & shouted at us that the shop is closed, she was extremely rude, we are never the Karen’s to right bad reviews but the way we were spoke to was infuriating, never been spoke to or approached so badly from a worker in my life. The desserts are always amazing and the owner is always very lovely to us, but this lady should not be working in customer service if she cannot display adequate manners and politeness. My girlfriend works in customer service and has been trained to deal with customers, and suggests the lady have some training in how to deal with situations better. It could have been a simple “sorry we’re closed”. It seemed she shut the store early and wanted an early Saturday, unacceptable
Patrick Moroney
Great food
Helena
The cookie dough was phenomenal and the staff was really friendly :) Will come here again for sure!!
taz ali
Awesome Tea ? ?
A W
The milkshake was not what it was, plus I had to wait over 30 minutes without informing me of delay. Would never go again.
Charged for a delivery which never turned up. Have an order number from the just eat app , called the store and told that i’ve made the order number up as they haven’t had any order for that address, yet the app shows order ordered, the time and states it’s delivered. Called again and the staff just kept hanging up the phone
Terrible, went for ice cream and the lady got confused and added cream instead of ice cream. Waffle with no ice cream. Rubbish!!!
Food ordered:Biscoff sundae.Bit disappointed that the 'caramel sauce' in the menu description came to be a biscoff sauce that was beaten mercilessly to leak the slightest sliver of resistance to the otherwise dry and mundane sundae. The soft serve was nice, as it usually is - but was unexpected in a sundae, which usually comprises scooped ice cream, sauces, toppings, and other furnishings to create the art that is the ice cream sundae.None of that. Soft serve vanilla, biscoff bits and sauce.Expected more, hit the spot but not the 'sweet spot'.
Cookie dough in a box is awesome! Just what you need on a hot day! Tasty and hit karak chai as well. Recommended!
Food is always 10/10 service and delivery drivers are always polite and friendly. Has to be my uncles favourite place to order from and he enjoys it every single time. Thank you :)
Amazing deserts. They are small for paying 7£ but if you like deserts then this is your place. Nice little spot with friends and staff is lovely.
Walked into this place and shop looked empty, didnt think anyone was inside until a staff member popped up when she heard us talking. Didnt look happy to serve us and took ages to make just two milkshakes. We were planning on dining in but didnt want to keep her off her phone so we left after 20mins for a take away!!
Cookie dough was verygood
Really nice, ordered the strawberry cookie dough as I had a late night craving, and was absolutely delicious. Will be ordering again
Me and my girlfriend come here regularly, we have always had a good experience & good customer service. However, the opening times claim that the shop is open till 12.00 on Saturdays, at 11pm we came to get some dessert, when we arrived the light was on and there was bags(including an ordered nandos) on the table so we assumed they were open. After trying to enter the shop and realising the shop was closed, one of the workers approached us very passive aggressive and continued to wave the keys in our face & shouted at us that the shop is closed, she was extremely rude, we are never the Karen’s to right bad reviews but the way we were spoke to was infuriating, never been spoke to or approached so badly from a worker in my life. The desserts are always amazing and the owner is always very lovely to us, but this lady should not be working in customer service if she cannot display adequate manners and politeness. My girlfriend works in customer service and has been trained to deal with customers, and suggests the lady have some training in how to deal with situations better. It could have been a simple “sorry we’re closed”. It seemed she shut the store early and wanted an early Saturday, unacceptable.
Restaurantji Recommends
Me and my girlfriend come here regularly, we have always had a good experience & good customer service. However, the opening times claim that the shop is open till 12.00 on Saturdays, at 11pm we came to get some dessert, when we arrived the light was on and there was bags(including an ordered nandos) on the table so we assumed they were open. After trying to enter the shop and realising the shop was closed, one of the workers approached us very passive aggressive and continued to wave the keys in our face & shouted at us that the shop is closed, she was extremely rude, we are never the Karen’s to right bad reviews but the way we were spoke to was infuriating, never been spoke to or approached so badly from a worker in my life. The desserts are always amazing and the owner is always very lovely to us, but this lady should not be working in customer service if she cannot display adequate manners and politeness. My girlfriend works in customer service and has been trained to deal with customers, and suggests the lady have some training in how to deal with situations better. It could have been a simple “sorry we’re closed”. It seemed she shut the store early and wanted an early Saturday, unacceptable
Great food
The cookie dough was phenomenal and the staff was really friendly :) Will come here again for sure!!
Awesome Tea ? ?
The milkshake was not what it was, plus I had to wait over 30 minutes without informing me of delay. Would never go again.