So basically this is one of the worst experience of my life.. I came to the store at 5:20 i ordered two sandwiches one is chicken tikka and one veggie one. The lady who was serving was so busy in talking that she was not aware what is serving to customers. She put the wrong label of plant based to chicken one because of that i eat the chicken tikka and this is literally not acceptable. I called in the store i told this lady everything and what she said its not my fault. You should have checked it before eating . Like seriously.. this is what u r giving to customers. This lady is so rude infact she dont know how to talk and then when she recognise me she cut the call and not ready to pick up the call. Highly not recommended place ever.. unprofessional staff.. Rude staff. Service is awful.. Thanks for spoiling everything.
mo jehad
This RAT named AJAY.. what a rat of a guy. Allowed me to proceed with making an order which contained non-halal meat. Knowingly preparing it while I was being so friendly and having a nice chat. I was unaware at the time. However when I left I called the shop to ask him before I ate it if it's halal. He said NO and HUNG UP. So I drove back to the shop to get my refund and told him why would he not make me aware knowing that I follow a particular faith different to him as we're both Asian. He had no answer. Because he is a rat who tried to connivingly serve me non halal food
C W
Bella Is amazing and slays and pretty and a
Danny Silva
Incredibly rude staff, never felt so disrespected in a food store before :(
Aoife Kinsella
Got my order wrong and wasn’t very polite on the phone about it, hasn’t done anything to help :(
david woolley
Ordered a meal deal through just eat, turned up with wrong sandwich no meal deal, I'm pretty sure it was an employee and not just eats driver that delivered the food, I asked him to hold on while I grabbed phone to show him the order he said OK I turned round he drove off restaurant would pick up the phone, just eat refused refund as I didn't take a photograph of something that wasn't there, so basically just eat and subway have stolen my money
Abbey
Absolutely rubbish service. Didn’t add sauce to my order. I tried to call, they gave me some bull saying it’s not from this store it is. Told would call me back but didn’t and now won’t pick up the phone. Appalling services.
RicosRealm Rio
My order was completely wrong me and my friend had our orders mixed up wasn't even offered a meal deal, the poorest customer service ever and messed my order up so much I won't be returning to this branch again. Also I hated my sandwich u guys got the order wrong and have the cheek to charge £14 its pure incompetence I'm shocked and offended I'd recommend any other subway just stay clear of this one
GYRY PEGASUS
bad franchise , they not accept any offer from subway , food quality much lower and portions smaller
Long wait for the deliveryThey start to do it when they see the driver comesNo toiletThey keep saying out off order
andrew barnfield
Yet again I went to this store after 7 which is the opening time and they were not ready to serve as staff arrive at 7 so prep work is not done so if you want food arrive after 7.30
Karina Leach
I’m a vegetarian and found a lump of meat in my crinkle cut wedgesThis is totally unacceptable
Mark waugh
Went in to get some food, was told by the very rude manager that she didn't have what I wanted. I can accept that there may be items out of stock but she was just rude. Go somewhere Isle if I was you
Jane Hewings
It is not as good as it use to be. I would like to mention that if.you like salad boxes they are NO LONGER part of the meal deal this is disgusting.
Fantastic
So basically this is one of the worst experience of my life.. I came to the store at 5:20 i ordered two sandwiches one is chicken tikka and one veggie one. The lady who was serving was so busy in talking that she was not aware what is serving to customers. She put the wrong label of plant based to chicken one because of that i eat the chicken tikka and this is literally not acceptable. I called in the store i told this lady everything and what she said its not my fault. You should have checked it before eating . Like seriously.. this is what u r giving to customers. This lady is so rude infact she dont know how to talk and then when she recognise me she cut the call and not ready to pick up the call. Highly not recommended place ever.. unprofessional staff.. Rude staff. Service is awful.. Thanks for spoiling everything.
This RAT named AJAY.. what a rat of a guy. Allowed me to proceed with making an order which contained non-halal meat. Knowingly preparing it while I was being so friendly and having a nice chat. I was unaware at the time. However when I left I called the shop to ask him before I ate it if it's halal. He said NO and HUNG UP. So I drove back to the shop to get my refund and told him why would he not make me aware knowing that I follow a particular faith different to him as we're both Asian. He had no answer. Because he is a rat who tried to connivingly serve me non halal food
Bella Is amazing and slays and pretty and a
Incredibly rude staff, never felt so disrespected in a food store before :(
Got my order wrong and wasn’t very polite on the phone about it, hasn’t done anything to help :(
Ordered a meal deal through just eat, turned up with wrong sandwich no meal deal, I'm pretty sure it was an employee and not just eats driver that delivered the food, I asked him to hold on while I grabbed phone to show him the order he said OK I turned round he drove off restaurant would pick up the phone, just eat refused refund as I didn't take a photograph of something that wasn't there, so basically just eat and subway have stolen my money
Absolutely rubbish service. Didn’t add sauce to my order. I tried to call, they gave me some bull saying it’s not from this store it is. Told would call me back but didn’t and now won’t pick up the phone. Appalling services.
My order was completely wrong me and my friend had our orders mixed up wasn't even offered a meal deal, the poorest customer service ever and messed my order up so much I won't be returning to this branch again. Also I hated my sandwich u guys got the order wrong and have the cheek to charge £14 its pure incompetence I'm shocked and offended I'd recommend any other subway just stay clear of this one
bad franchise , they not accept any offer from subway , food quality much lower and portions smaller
Restaurantji Recommends
Long wait for the deliveryThey start to do it when they see the driver comesNo toiletThey keep saying out off order
Yet again I went to this store after 7 which is the opening time and they were not ready to serve as staff arrive at 7 so prep work is not done so if you want food arrive after 7.30
I’m a vegetarian and found a lump of meat in my crinkle cut wedgesThis is totally unacceptable
Went in to get some food, was told by the very rude manager that she didn't have what I wanted. I can accept that there may be items out of stock but she was just rude. Go somewhere Isle if I was you
It is not as good as it use to be. I would like to mention that if.you like salad boxes they are NO LONGER part of the meal deal this is disgusting.