Incredible value and excellent food. We've been several times now and are always blown away by the quality of the food and the value for money when doing the set menu.Service is always very good as well so highly recommended
Ursula Hall
Good food cheap menu very limited. We chose the meal for 4 which was lovely and plenty of it. Service was poor very slow had to keep asking for
Steve Bailey
Excellent food and
Darren Pullen
A little gem of a place tucked away. Very unassuming both outside and in, but once you're sat down and start eating, my word it's so tasty! Loved the spare ribs starter and the mixed chow mein was really tasty.
Garry Taylor
Amazing food &very accomadating staff.
jillg75
We ate here today (13 jan 24 ) This was the first time we had been here. We were a little sceptical after reading the previous review this month. However the food and the quality of service was second to none . The restaurant was very busy , so that speaks for itself . Will definitely return. I speak as I find , so my advice is ignore the negative reviews .
Hinckmeister
We have been here several times over the past two years, and the experience has been generally OK. The food is consistently good so, a few weeks ago, we recommended it to our neighbours, whom we accompanied here for an evening meal. On that occasion, despite the usual great food, the service was SO poor, we were embarrassed by our recommendation to our neighbours... So, tonight, we ventured back as a lone couple, willing to give the Rainbow Palace a second chance, as there are so few "eat-in" Chinese restaurants in our area. Once again, apart from the good food, were were once again disappointed by our experience, but this time it was TRULY AWFUL... Drinks arrived on time, and food was hot. After that, service turned to rat-s***: we were offered extra prawn crackers. After half an hour, they hadn't arrived, but not really a big deal.... However, what really pissed me off was the ignorance of the staff. After we finished our mains, we waited for half an hour, expecting out table to be cleared, so we could move on and enjoy our dessert and coffee. NO CHANCE! On every single opportunity that we tried to attract the attention of the waiting staff, they completely ignored us, whizzing straight by us with NO eye contact or acknowledgement whatsoever... Eventually, we put on our coats and stood up (usually a good signal to the staff that we were ready to leave...), but again to NO avail... We proceeded to the bar to settle the bill, where I explained that the service was poor that we didn't receive our prawn crackers, desserts or coffees (let alone the fortune cookies!!). They quickly calculated the total, and I was presented with a non-itemised bill, which I did not contest as I was keen to leave this unwelcoming and embarrassing environment. We have dined in Michelin starred restaurants in the UK, and this shower of sheet* would not even meet 1% of the qualifying mark for that standard, mostly due to the puss*-poor management and, therefore, the consequent abysmal service... The young and inexperienced staff of the Rainbow Palace, as honest as they are, sadly lack training and leadership - really badly! . This shambles of a restaurant would greatly benefit from a front of house specialist, but this is very sadly lacking... I'm sorry to say that, as things stand, we, or any of my friends or neighbours, will NOT be returning. Please note that (*) asterisk represents so-called "words" that TripAdvisor will not accept...
Ben Morgan
Lovely looking restaurant , but the food is awful I wouldn’t waste your time or money.
Charles Peck 1986
Big shame tonight, the food is always good but the service tonight was probably the worst I have ever experienced anywhere been here over 2 hours and have even finished the
Bob Schwerdt
Service was good, but the food didn't live up to expectations. It was okay, but when going out I always want something special.
Was great to eat here again. B is the man. Great evening, Thank you. Great service, great food.
Richard Jackson
Food fantastic as always .Always looked after .Need I say more.
Janet Crook
Great food is great and always a great atmosphere. A favourite of mine. Only one issue which really surprised me - the food was served on cold plates - not slightly warm, as they should be and there's only space for 2 dishes on the table warmersParking: The car par is always full which could be due to staff taking up spaces. There is free parking on the road but it's a main A road which can be busy at times
Chris Hall
Easily the best in the local area. Fabulous people that try hard to ensure you have a great meal. All the food is top notch. Also the value for money is hard to beat. Well done!
Michael J
Busy restaurant, especially early evening serving good food although could be better with a few improvements here & there. Great ambiance & well worth a visit.
Incredible value and excellent food. We've been several times now and are always blown away by the quality of the food and the value for money when doing the set menu.Service is always very good as well so highly recommended
Good food cheap menu very limited. We chose the meal for 4 which was lovely and plenty of it. Service was poor very slow had to keep asking for
Excellent food and
A little gem of a place tucked away. Very unassuming both outside and in, but once you're sat down and start eating, my word it's so tasty! Loved the spare ribs starter and the mixed chow mein was really tasty.
Amazing food &very accomadating staff.
We ate here today (13 jan 24 ) This was the first time we had been here. We were a little sceptical after reading the previous review this month. However the food and the quality of service was second to none . The restaurant was very busy , so that speaks for itself . Will definitely return. I speak as I find , so my advice is ignore the negative reviews .
We have been here several times over the past two years, and the experience has been generally OK. The food is consistently good so, a few weeks ago, we recommended it to our neighbours, whom we accompanied here for an evening meal. On that occasion, despite the usual great food, the service was SO poor, we were embarrassed by our recommendation to our neighbours... So, tonight, we ventured back as a lone couple, willing to give the Rainbow Palace a second chance, as there are so few "eat-in" Chinese restaurants in our area. Once again, apart from the good food, were were once again disappointed by our experience, but this time it was TRULY AWFUL... Drinks arrived on time, and food was hot. After that, service turned to rat-s***: we were offered extra prawn crackers. After half an hour, they hadn't arrived, but not really a big deal.... However, what really pissed me off was the ignorance of the staff. After we finished our mains, we waited for half an hour, expecting out table to be cleared, so we could move on and enjoy our dessert and coffee. NO CHANCE! On every single opportunity that we tried to attract the attention of the waiting staff, they completely ignored us, whizzing straight by us with NO eye contact or acknowledgement whatsoever... Eventually, we put on our coats and stood up (usually a good signal to the staff that we were ready to leave...), but again to NO avail... We proceeded to the bar to settle the bill, where I explained that the service was poor that we didn't receive our prawn crackers, desserts or coffees (let alone the fortune cookies!!). They quickly calculated the total, and I was presented with a non-itemised bill, which I did not contest as I was keen to leave this unwelcoming and embarrassing environment. We have dined in Michelin starred restaurants in the UK, and this shower of sheet* would not even meet 1% of the qualifying mark for that standard, mostly due to the puss*-poor management and, therefore, the consequent abysmal service... The young and inexperienced staff of the Rainbow Palace, as honest as they are, sadly lack training and leadership - really badly! . This shambles of a restaurant would greatly benefit from a front of house specialist, but this is very sadly lacking... I'm sorry to say that, as things stand, we, or any of my friends or neighbours, will NOT be returning. Please note that (*) asterisk represents so-called "words" that TripAdvisor will not accept...
Lovely looking restaurant , but the food is awful I wouldn’t waste your time or money.
Big shame tonight, the food is always good but the service tonight was probably the worst I have ever experienced anywhere been here over 2 hours and have even finished the
Service was good, but the food didn't live up to expectations. It was okay, but when going out I always want something special.
Restaurantji Recommends
Was great to eat here again. B is the man. Great evening, Thank you. Great service, great food.
Food fantastic as always .Always looked after .Need I say more.
Great food is great and always a great atmosphere. A favourite of mine. Only one issue which really surprised me - the food was served on cold plates - not slightly warm, as they should be and there's only space for 2 dishes on the table warmersParking: The car par is always full which could be due to staff taking up spaces. There is free parking on the road but it's a main A road which can be busy at times
Easily the best in the local area. Fabulous people that try hard to ensure you have a great meal. All the food is top notch. Also the value for money is hard to beat. Well done!
Busy restaurant, especially early evening serving good food although could be better with a few improvements here & there. Great ambiance & well worth a visit.