Caffè Nero

56 Gracechurch Shopping Centre, The Parade, Birmingham, Sutton Coldfield
0121 355 0443

Recent Reviews

John- The -Red

Polite and helpful staff .Nice Coffee. In store customer service excellent.Would give 5 stars if it wasn't for the customer service online contact and response ?

Chantal JB

Good deal when using 3 reward. Friendly, helpful

Stephen Foord

Service was excellent, coffee was great, biscuits were lovely. End of.

Jean Lewis

Great day coffee and staff 10 out of 10

Anne Underwood

Always good coffee in pleasant surroundings.

Carl Chandler

2 HOURS FOR MY ORDER TO ARRIVE ON JUST EAT - STONE COLD AND I THINK THE DELIVERY DRIVER DRANK SOME OF MY DRINK BECAUSE IT WAS ONLY HALF FULL!! THREW ALL ORDER IN THE BIN. DISGUSTING SERVICE!

Adam Rand

Go there regularly and it's consistently great. The staff are super friendly and accommodating. Drinks are good, no problems with orders and quality always great. Food and hot food tasty and quick!Kid-friendliness: High chairs readily available always

Philip Wong

1st time in this particular branch in the morning, clean , good polite service , seats and toilet in good nick but this was 9am so I assume it be very busy later on but I can only rate as I see.

Charlotte Quigley

Very friendly staff, indoor very cosy interior and outdoor seating for a crisp autumn day. Delicious coffee as always and plenty of food options to chose

Caroline Thompson

Very nice, welcoming and friendly staff.Cakes are delicious and hot chocolate is so good! ? ?

Robert Partridge

Have been using this coffee shop when ever visiting Grace church shopping centre Sutton Coldfield.Friendly staff and great coffee.Definitely recommend for a relaxed break whilst shopping.

Nathalie Athens

Always busy,with a lovely gentle atmosphere, people working or chatting over a delicious hot frothy coffee. It's a lovely place for catch

MAIREAD EVANS

Got my order wrong, forgot my cream but charged me anyway, I'll use costa next time.

L Y

Friendly pleasant staff, food customer service

Charlotte Smith

Lovely staff very welcoming . Our go to place as the coffee is amazing . Only slight thing is the toilets are sometimes quite dirty .but doesn't stop me going as I don't always use them . Love the staff tho

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