I would to thank certain members of your team for a lovely experience for mine and my partner for a lovely anniversary at your place. Greated by a blonde lady who was management we sat it the bar had a drink before we went in to the restaurant area. We was served by Richard who was friendly and efficient and and there when needed. Would also like to thank the chef on duty Ashley the food was cooked to perfection and tasted amazing. Thank you very much for being part of our special day and making in amazing with all your contributions
Mark W
On the menu the classic breakfast sounded great, in reality it was really awful. The yolks of the poached eggs were like squash balls, the fat on the bacon had hardly been rendered, the baked beans were cold, as was the isolated field mushroom , the cooked half a tomato and even the hash browns - probably all due to the fact that the plate was so cold. Thankfully the sausages were slightly warm and tasty. They haven't learnt that to keep food warm they need to use hot plates and if delivering food to a table of four hungry adults (there to celebrate with a birthday breakfast) they should be putting the made up plates under infrared lamps or whatever so they can be served at the same time. Seriously disappointing, even the childrens pancakes were cold so would not be eaten by the attending two young children. However, because it was a birthday meal, nobody wanted to complain (because you don't want any confrontation) - not as though we were asked "is everything all right?" The lavassa coffee provided was the worst I have ever tasted. In Italy, with their strong muddy coffee they give you a shot of Grappa to take the taste away - lol
jcrowt336091
Booked 6 weeks ago for a festive menu meal with friends for a Xmas get together, reminded me by email yesterday and when we arrive no turkey meals available??? What is a festive menu ??
KimJB066
5.30 visit, cold outside and sadly not very warm inside, we moved away from the door where we had been seated and were made to feel awkward for wanting to move. Service at table ok, new member of staff, she did everything she needed to do, except bring te bill in a timely manner. Food for 4 of us, 1 had a mixed grill, all OK. 2 of us had a new Mediterranean tart, dreadful, veg in a bland tomato sauce, filling is warmed up separately from the pastry case, which was inedible. Chips were lukewarm. I won't be visiting again in a hurry, appreciate the majority of food served is meat based, but the vegan options are awful.
Summertimesally47
Really good food and great service tonight, we were really looked after and our waitress was lovely. Highly recommend
Charlia999
To the waiter Toby. You went above and beyond and with a smile throughout. Thank you for looking after us this evening .The food was also really good too. 10 Stars if I could. Thank you.
Mpeaky1982
I cant abide poor service and attitude . Literally to be served cold food and when i said im sorry its cold it was like well if you want another meal , with a jacket potato it’ll be another 40mins ! i went i cant wait im starving after an hour waiting already … they literally brought my food back and dumped ! no service ! I had to go bar to get drinks , the wrong food was brought for two of the party I made them take that as their error but i think now not ! But when i came to pay i said i have a voucher prepaid mitchells card the waitress came over and said its not working , i said this happened last time i was here and their is credit she literally slammed yes slammed her hand on table . in all my years ive never seen such appalling actions i called for manager he was being diplomatic i get it but the attitude of the member of staff was horrendous i will not be returning . Awful ? i will not return awful . The restaurant was empty … and now we know why the poor service and extremely poor customer service
Chloe G
Lovely food! Very clean and great service from Kirsty very friendly lady was great with my son!looking forward to our next visit with the family. All booked up for Christmas Day!
112kerryk
We visited the Harvester Boldmere 13/11/2023, would highly recommend, all staff were pleasant and extremely friendly. My partner ordered the Ribeye Steak, ask for medium rare and was cooked to perfection, complements to the chef Mia. Will be visiting again soon.
Ben11222
I would have possibly rated this place higher but alas, I was turned away before I had a chance due to no staff. Seems from previous reviews this isn’t a new problem, I guess senior management need to get a move on! Another contributing factor, staying in the hotel next door, was the restaurant’s big BIFFA bins being emptied at 3:30AM! Is that time really necessary?! Thanks Harvester, I didn’t need sleep anyway
We came here for a family lunch on a Sunday and were really impressed with both service and the food. Maddison was our server and she was attentive without hovering over us whilst we ate. The portion sizes are always generous and the food was lovely, including the harvester staple of the salad bar. Oriental slaw was a firm favourite. ?
JudeDeeJudeDee
This is not our usual Harvester. Sorry, they really need to get their act together, as on Friday night they didn't have hamburgers and a couple of other key things missing from the menu. I was told that they didn't defrost the burgers...really! Service was ok, but we were not impressed and won't visit this location again!
ADRIAN B
The website offered unlimited breakfast Only for us to travel 7miles to find out it not Unlimited. Very disappointed with the misleading advertising
A3481WDjaynes
I wish to report an extremely disappointing experience at the Harvester restaurant.my wife and l met up with some relatives that we hadn't seen for a number of years.The booking was in the name of jarrett.The meals were poor and cold .The waitress appeared clueless regarding the menu's and food.We had to wait a long time to get served and the whole restaurant experience was a disaster.So the harvester in boldmere Road Sutton Coldfield is one to avoid. Pete shpman rubery birmingham
Culture45205555548
Shocking, awful, ZERO stars.. What has happened in the past month. Bring back the old staff!!! Just dont go, you get turned away, with a empty restaurant. Awful, awful and awful
I would to thank certain members of your team for a lovely experience for mine and my partner for a lovely anniversary at your place. Greated by a blonde lady who was management we sat it the bar had a drink before we went in to the restaurant area. We was served by Richard who was friendly and efficient and and there when needed. Would also like to thank the chef on duty Ashley the food was cooked to perfection and tasted amazing. Thank you very much for being part of our special day and making in amazing with all your contributions
On the menu the classic breakfast sounded great, in reality it was really awful. The yolks of the poached eggs were like squash balls, the fat on the bacon had hardly been rendered, the baked beans were cold, as was the isolated field mushroom , the cooked half a tomato and even the hash browns - probably all due to the fact that the plate was so cold. Thankfully the sausages were slightly warm and tasty. They haven't learnt that to keep food warm they need to use hot plates and if delivering food to a table of four hungry adults (there to celebrate with a birthday breakfast) they should be putting the made up plates under infrared lamps or whatever so they can be served at the same time. Seriously disappointing, even the childrens pancakes were cold so would not be eaten by the attending two young children. However, because it was a birthday meal, nobody wanted to complain (because you don't want any confrontation) - not as though we were asked "is everything all right?" The lavassa coffee provided was the worst I have ever tasted. In Italy, with their strong muddy coffee they give you a shot of Grappa to take the taste away - lol
Booked 6 weeks ago for a festive menu meal with friends for a Xmas get together, reminded me by email yesterday and when we arrive no turkey meals available??? What is a festive menu ??
5.30 visit, cold outside and sadly not very warm inside, we moved away from the door where we had been seated and were made to feel awkward for wanting to move. Service at table ok, new member of staff, she did everything she needed to do, except bring te bill in a timely manner. Food for 4 of us, 1 had a mixed grill, all OK. 2 of us had a new Mediterranean tart, dreadful, veg in a bland tomato sauce, filling is warmed up separately from the pastry case, which was inedible. Chips were lukewarm. I won't be visiting again in a hurry, appreciate the majority of food served is meat based, but the vegan options are awful.
Really good food and great service tonight, we were really looked after and our waitress was lovely. Highly recommend
To the waiter Toby. You went above and beyond and with a smile throughout. Thank you for looking after us this evening .The food was also really good too. 10 Stars if I could. Thank you.
I cant abide poor service and attitude . Literally to be served cold food and when i said im sorry its cold it was like well if you want another meal , with a jacket potato it’ll be another 40mins ! i went i cant wait im starving after an hour waiting already … they literally brought my food back and dumped ! no service ! I had to go bar to get drinks , the wrong food was brought for two of the party I made them take that as their error but i think now not ! But when i came to pay i said i have a voucher prepaid mitchells card the waitress came over and said its not working , i said this happened last time i was here and their is credit she literally slammed yes slammed her hand on table . in all my years ive never seen such appalling actions i called for manager he was being diplomatic i get it but the attitude of the member of staff was horrendous i will not be returning . Awful ? i will not return awful . The restaurant was empty … and now we know why the poor service and extremely poor customer service
Lovely food! Very clean and great service from Kirsty very friendly lady was great with my son!looking forward to our next visit with the family. All booked up for Christmas Day!
We visited the Harvester Boldmere 13/11/2023, would highly recommend, all staff were pleasant and extremely friendly. My partner ordered the Ribeye Steak, ask for medium rare and was cooked to perfection, complements to the chef Mia. Will be visiting again soon.
I would have possibly rated this place higher but alas, I was turned away before I had a chance due to no staff. Seems from previous reviews this isn’t a new problem, I guess senior management need to get a move on! Another contributing factor, staying in the hotel next door, was the restaurant’s big BIFFA bins being emptied at 3:30AM! Is that time really necessary?! Thanks Harvester, I didn’t need sleep anyway
Restaurantji Recommends
We came here for a family lunch on a Sunday and were really impressed with both service and the food. Maddison was our server and she was attentive without hovering over us whilst we ate. The portion sizes are always generous and the food was lovely, including the harvester staple of the salad bar. Oriental slaw was a firm favourite. ?
This is not our usual Harvester. Sorry, they really need to get their act together, as on Friday night they didn't have hamburgers and a couple of other key things missing from the menu. I was told that they didn't defrost the burgers...really! Service was ok, but we were not impressed and won't visit this location again!
The website offered unlimited breakfast Only for us to travel 7miles to find out it not Unlimited. Very disappointed with the misleading advertising
I wish to report an extremely disappointing experience at the Harvester restaurant.my wife and l met up with some relatives that we hadn't seen for a number of years.The booking was in the name of jarrett.The meals were poor and cold .The waitress appeared clueless regarding the menu's and food.We had to wait a long time to get served and the whole restaurant experience was a disaster.So the harvester in boldmere Road Sutton Coldfield is one to avoid. Pete shpman rubery birmingham
Shocking, awful, ZERO stars.. What has happened in the past month. Bring back the old staff!!! Just dont go, you get turned away, with a empty restaurant. Awful, awful and awful