This is definitely my last visit to the Leamore, Walsall branch.I have lived approximately 2 miles from this location for 5 years. Have ordered from here, maybe 7 times in total, and every time I do, I say I am not returning. Last night was the final straw.When I order Onion Rings, they are usually reheated and dried out. On my previous visit, I was sitting inside to eat with my husband and grandson. There is no excuse to reheat onion rings. Freshly cooked would have sufficed regarding a wait - not that it takes long to deep fat fry onion rings. I ended up taking them back. I could tell that the young gentleman who dealt with my complaint was also embarrassed by the state of these overcooked rings.Burgers are as bad. They are barely look warm. I truly do not understand why?When you go there, there are NEVER any other customers, inside nor at the drive thru. So why?? Why is there a need to have foods sitting / waiting under a heat lamp, on the chance that customers come. This branch is never busy, I'm surprised it is still open!Me personally do not mind the few minutes wait to have freshly cooked food. Freshly cooked to order means less wastage as less returns and complaints.Last night, for once, upon driving home 5 minutes, the onion rings were still too hot to eat (freshly cooked obviously) but the double bacon cheese burger was barely warm. No cold salad to reduce the heat, just the cheese and bacon, which usually holds the heat.It's such a shame as a few of the counter staff are really pleasant to deal with. It's the food preppers that badly let it all down.
Ajay Capone
GoodDietary restrictions: Good as alwayes
Homey S
The food was disgusting and the service was terrible I was very disappointed and impressed with my food and service.
Mia Bettelley
All of the staff are very polite and the girl is very good at her job and all the boys especially the manager Alan law Is very good they always give outstanding service I love going there and having foodKid-friendliness: They are kind and respectful to them and still get the work done
Alyssa Law
The employes was amazing and did excellent service, they were very welcoming and kind, the food was amazing and delicious I will definitely be returning it it my fav burger king in bloxwich/leasureWheelchair accessibility: Very easy access to the door and great parking
Carreen Coyne
Lovely staff ?
J L
Staff very polite service was fast clean areas also service with a
Trinity Lowe
This store is a friendly polite well mannerd store the service is outstanding the store is well manitend the customer service is 10/10 I highly recommend
Gurj Bhamra
Although I had to wait, I was given nice hot food (which was worth the wait). However, I had to return as they'd given a wrong item - was told I ordered the wrong item but the person wasn't very clear on the drive thro speaker amd I definitely know what I ordered. Offered to pay the upgrade price for additional item but was told it couldn't be done! Needs some more customer service training (think it may have been a ginger haired guy).
Mike Bond
2 whopper meals. Both burgers and the fries were cold. Drinks were flat
Met a customer here to sell a couple of clone watches .he got a bargain at £150 a pop with the boxed n.paperwork but i got ripped for the food. Clean place..friendly staff..speedy service..food was fresh? rip off though.. dunno how theyr still in business charging 6.99 for a 5" chicken burger?
Phoebe Gorman
Burger king is great anyway but this new branch I have eaten at 4 times over the last year, the staff and food are awesome!
demi dolan
Ordered a chicken royal as it matched my hair so the manager Atik said to me the food you have chosen matches you good choice very rude and I won’t be coming again until he is deported
Joshua
Manager is rude and spoke down to me like I was a child asked for his name and he said it was Atik
Random Person
The food was very nice and served very quickly as usual :)
This is definitely my last visit to the Leamore, Walsall branch.I have lived approximately 2 miles from this location for 5 years. Have ordered from here, maybe 7 times in total, and every time I do, I say I am not returning. Last night was the final straw.When I order Onion Rings, they are usually reheated and dried out. On my previous visit, I was sitting inside to eat with my husband and grandson. There is no excuse to reheat onion rings. Freshly cooked would have sufficed regarding a wait - not that it takes long to deep fat fry onion rings. I ended up taking them back. I could tell that the young gentleman who dealt with my complaint was also embarrassed by the state of these overcooked rings.Burgers are as bad. They are barely look warm. I truly do not understand why?When you go there, there are NEVER any other customers, inside nor at the drive thru. So why?? Why is there a need to have foods sitting / waiting under a heat lamp, on the chance that customers come. This branch is never busy, I'm surprised it is still open!Me personally do not mind the few minutes wait to have freshly cooked food. Freshly cooked to order means less wastage as less returns and complaints.Last night, for once, upon driving home 5 minutes, the onion rings were still too hot to eat (freshly cooked obviously) but the double bacon cheese burger was barely warm. No cold salad to reduce the heat, just the cheese and bacon, which usually holds the heat.It's such a shame as a few of the counter staff are really pleasant to deal with. It's the food preppers that badly let it all down.
GoodDietary restrictions: Good as alwayes
The food was disgusting and the service was terrible I was very disappointed and impressed with my food and service.
All of the staff are very polite and the girl is very good at her job and all the boys especially the manager Alan law Is very good they always give outstanding service I love going there and having foodKid-friendliness: They are kind and respectful to them and still get the work done
The employes was amazing and did excellent service, they were very welcoming and kind, the food was amazing and delicious I will definitely be returning it it my fav burger king in bloxwich/leasureWheelchair accessibility: Very easy access to the door and great parking
Lovely staff ?
Staff very polite service was fast clean areas also service with a
This store is a friendly polite well mannerd store the service is outstanding the store is well manitend the customer service is 10/10 I highly recommend
Although I had to wait, I was given nice hot food (which was worth the wait). However, I had to return as they'd given a wrong item - was told I ordered the wrong item but the person wasn't very clear on the drive thro speaker amd I definitely know what I ordered. Offered to pay the upgrade price for additional item but was told it couldn't be done! Needs some more customer service training (think it may have been a ginger haired guy).
2 whopper meals. Both burgers and the fries were cold. Drinks were flat
Restaurantji Recommends
Met a customer here to sell a couple of clone watches .he got a bargain at £150 a pop with the boxed n.paperwork but i got ripped for the food. Clean place..friendly staff..speedy service..food was fresh? rip off though.. dunno how theyr still in business charging 6.99 for a 5" chicken burger?
Burger king is great anyway but this new branch I have eaten at 4 times over the last year, the staff and food are awesome!
Ordered a chicken royal as it matched my hair so the manager Atik said to me the food you have chosen matches you good choice very rude and I won’t be coming again until he is deported
Manager is rude and spoke down to me like I was a child asked for his name and he said it was Atik
The food was very nice and served very quickly as usual :)