Went in for a quick loo stop and a bit of food it was 530 pm on a Sunday Used kfc was served by a woman who seemed to be the only one doing anything . Other staff just standing around whilst all tables amd floor was so so dirty. Wasn't a table we could use we went over near greggs and it was the same there. Are the individual shops responsible for cleaning their own floors and tables or are they done by general services staff ?? Who knows , not even the staff it seems. Happy for customers to sit surrounded by dirt and food on floors amd tables that looked like it had been accumulating half a day at least. Bins all overflowing no one looking after any of it- awful, avoid at all costs toilets ok that's it.
Naila Ahmed
Shop says open 24 hrs but the worker states not open. She said restocking and will take 20 mins, so we decided to stay. After few mins she came and said it will take more than 20 minutes. I am not sure if this is true, we just needed hot drinks but I guess Costa needs to investigate this location. Only experience but a worse one. Came from US, that's good it's not my occasional route.
Jordan Hall
Rudest barrister ever. Didn’t even look at me or acknowledge me when I came to the counter. Spoke to me like I was disturbing her evening and an inconvenience to her space. If I could give a 0 star I would.
Mahmoud Salamon
Very rude staff, poor seating area next to cracked main
Google user
Rudest barrister ever. Didn’t even look at me or acknowledge me when I came to the counter. Spoke to me like I was disturbing her evening and an inconvenience to her space. If I could give a 0 star I would.
maggie Gibb
Dirty dirty dirty .not one clean table ,floor disgusting ,service bare minimum .
Cheerful_Mummy
Suggest you give this service station a miss:very aged infrastructure which must make it impossible to look clean, no matter how much cleaning staff have tried. Smells faintly of bleach. Very grotty. Put us off eating there. Bafflingly, Costa managed to make the coffee taste awful - you’d have thought it would be consistent across all branches? EV charging excellent. Moto desperately needs to invest in this facility.
Tadeusz W
I'm not normally moved to write reviews of cups of tea, but ... Costa Coffee managed to produce the worst tea I've ever tasted in my whole life (and I'm getting on a bit). Hard to describe just how awful the tea was at the Costa Coffee at Hilton Park services Northbound on Friday . Absolutely horrible. Undrinkable. That taste you get when your hot water heater is saturated with cleaning chemicals. Avoid at all costs.
Primm Guy
I felt I needed to apologize for existing . Sorry Costa lady.
Helen G
Awful place - extremely dirty in all areas we used , Costa coffee machine was absolutely filthy, trays the staff were using and jugs dirty. High chairs, well we had to clean our own, stack of about 10 chairs in Costa and not a one clean enough to use until we cleaned one ourselves. Greggs again we had to clean our own table. Floor was filthy. Would never stop here again and would not recommend. Move to the next service station as I’m sure it couldn’t be any worse.
I used the ladies room Loo seats necessitated touching them to use them i tried 6 pumps. no soap broken taps with no hot water im not surprised we have pandemics in this country I have used cleaner facilities in the 3rd world. truly disgusting
Colin Hide
Big shout out to the two members of staff working though the night on Sunday 27 August. Super friendly and one mopping the floor whilst the other made me a great cup of coffee.Hard to be chearful at 1.18am but they managed it!
Russell Wilkins
Outside is Reay rough and dirty. Not much car park space. On the plus side the ignorant cleaners do keep the inside clean.
Ann O
What a terrible place. Eventually decided on Greggs. Ignorant rude staff. Bakes lukewarm coffee not much better. Carry on to the next services
sharon w
Thought we’d stop for a drink and something to eat, having travelled from France and wanted a break in our journey. Despite website saying they are open 24hours, the only thing open at 10pm were the toilets and the gambling machines. Government warnings to ‘take a break’ when travelling long distances obviously don’t count at this services. Nothing going for it - avoid at all costs!
Went in for a quick loo stop and a bit of food it was 530 pm on a Sunday Used kfc was served by a woman who seemed to be the only one doing anything . Other staff just standing around whilst all tables amd floor was so so dirty. Wasn't a table we could use we went over near greggs and it was the same there. Are the individual shops responsible for cleaning their own floors and tables or are they done by general services staff ?? Who knows , not even the staff it seems. Happy for customers to sit surrounded by dirt and food on floors amd tables that looked like it had been accumulating half a day at least. Bins all overflowing no one looking after any of it- awful, avoid at all costs toilets ok that's it.
Shop says open 24 hrs but the worker states not open. She said restocking and will take 20 mins, so we decided to stay. After few mins she came and said it will take more than 20 minutes. I am not sure if this is true, we just needed hot drinks but I guess Costa needs to investigate this location. Only experience but a worse one. Came from US, that's good it's not my occasional route.
Rudest barrister ever. Didn’t even look at me or acknowledge me when I came to the counter. Spoke to me like I was disturbing her evening and an inconvenience to her space. If I could give a 0 star I would.
Very rude staff, poor seating area next to cracked main
Rudest barrister ever. Didn’t even look at me or acknowledge me when I came to the counter. Spoke to me like I was disturbing her evening and an inconvenience to her space. If I could give a 0 star I would.
Dirty dirty dirty .not one clean table ,floor disgusting ,service bare minimum .
Suggest you give this service station a miss:very aged infrastructure which must make it impossible to look clean, no matter how much cleaning staff have tried. Smells faintly of bleach. Very grotty. Put us off eating there. Bafflingly, Costa managed to make the coffee taste awful - you’d have thought it would be consistent across all branches? EV charging excellent. Moto desperately needs to invest in this facility.
I'm not normally moved to write reviews of cups of tea, but ... Costa Coffee managed to produce the worst tea I've ever tasted in my whole life (and I'm getting on a bit). Hard to describe just how awful the tea was at the Costa Coffee at Hilton Park services Northbound on Friday . Absolutely horrible. Undrinkable. That taste you get when your hot water heater is saturated with cleaning chemicals. Avoid at all costs.
I felt I needed to apologize for existing . Sorry Costa lady.
Awful place - extremely dirty in all areas we used , Costa coffee machine was absolutely filthy, trays the staff were using and jugs dirty. High chairs, well we had to clean our own, stack of about 10 chairs in Costa and not a one clean enough to use until we cleaned one ourselves. Greggs again we had to clean our own table. Floor was filthy. Would never stop here again and would not recommend. Move to the next service station as I’m sure it couldn’t be any worse.
Restaurantji Recommends
I used the ladies room Loo seats necessitated touching them to use them i tried 6 pumps. no soap broken taps with no hot water im not surprised we have pandemics in this country I have used cleaner facilities in the 3rd world. truly disgusting
Big shout out to the two members of staff working though the night on Sunday 27 August. Super friendly and one mopping the floor whilst the other made me a great cup of coffee.Hard to be chearful at 1.18am but they managed it!
Outside is Reay rough and dirty. Not much car park space. On the plus side the ignorant cleaners do keep the inside clean.
What a terrible place. Eventually decided on Greggs. Ignorant rude staff. Bakes lukewarm coffee not much better. Carry on to the next services
Thought we’d stop for a drink and something to eat, having travelled from France and wanted a break in our journey. Despite website saying they are open 24hours, the only thing open at 10pm were the toilets and the gambling machines. Government warnings to ‘take a break’ when travelling long distances obviously don’t count at this services. Nothing going for it - avoid at all costs!