I have been into this branch on a few occasions hoping that it may improve but unfortunately it just gets worse. Today at 16:20 there was one member of staff on duty. Tables were dirty, empty cups everywhere and the bin overflowing. Another customer came and notified the staff member that the toilet needed cleaning and there was no toilet paper. There was no regular drinks menu on display only one advertising the specials. It took approximately 15 minutes to get my coffee. Shortly after I was served another member of staff appeared however she was too busy texting on her phone to do any work.
Robina Dhunna
#starbuckswolverhampton@Starbucks @WolverhamptonstarbucksVery disappointed. I went to Starbuck Wolverhampton, mander centre yet the staff told me I cannot drink in as only 20 mins left. Is that your official rule? @
G5462FTtimothyt
If zero stars were an option you'd get it - manager is the king of his very small kingdom, so likes to go on power trips. If it's in black and white that you offer a promotion, and even specifically shows your establishment on the map, then you're to abide by it. I look forward to you still serving coffee in 30 years time.
TheShrew
Product range was limited due to stock outages. Service was really slow (almost 15 mins for two drinks) and the drink quality was poor. Tables were dirty and not cleared in the 40 mins we were in store. Staff stood round on phones and were completely disinterested.
GeeP46
Slow service, staff seems like they can't be bothered, the place is always untidy which is a shame after it has recently been opened with new decor. Ordered caramel Frappucino without whipped cream, once received there was cream. The Frappucino was tasteless, feels as though they separated the caramel to the whole drink by drizzling the sauce around the cup. Have been to many different starbucks and it has to be one of the worst drink I've had, feels like they don't follow the company's spec. Have given this branch many chances but don't seem to ever improve. Such a shame!
Disappointed I was turned away for only having cash they wanted card only....I went to Costas coffee they had no concerns great
356richy
Don’t order a Macha Latte. Half the cup is froth (and that’s no exaggeration, I am being completely honest). You get very little Macha drink inside. Feel the weight of the cup before purchasing from them and make sure your drink doesn’t contain half a cup of froth.
Baber Baig
Nice coffe on the go.
Michael Tyler
Great customer service, spacious seating, usually not too busy as located within University square. Only thing that could be improved would be the stocked bakery range.
I have been into this branch on a few occasions hoping that it may improve but unfortunately it just gets worse. Today at 16:20 there was one member of staff on duty. Tables were dirty, empty cups everywhere and the bin overflowing. Another customer came and notified the staff member that the toilet needed cleaning and there was no toilet paper. There was no regular drinks menu on display only one advertising the specials. It took approximately 15 minutes to get my coffee. Shortly after I was served another member of staff appeared however she was too busy texting on her phone to do any work.
#starbuckswolverhampton@Starbucks @WolverhamptonstarbucksVery disappointed. I went to Starbuck Wolverhampton, mander centre yet the staff told me I cannot drink in as only 20 mins left. Is that your official rule? @
If zero stars were an option you'd get it - manager is the king of his very small kingdom, so likes to go on power trips. If it's in black and white that you offer a promotion, and even specifically shows your establishment on the map, then you're to abide by it. I look forward to you still serving coffee in 30 years time.
Product range was limited due to stock outages. Service was really slow (almost 15 mins for two drinks) and the drink quality was poor. Tables were dirty and not cleared in the 40 mins we were in store. Staff stood round on phones and were completely disinterested.
Slow service, staff seems like they can't be bothered, the place is always untidy which is a shame after it has recently been opened with new decor. Ordered caramel Frappucino without whipped cream, once received there was cream. The Frappucino was tasteless, feels as though they separated the caramel to the whole drink by drizzling the sauce around the cup. Have been to many different starbucks and it has to be one of the worst drink I've had, feels like they don't follow the company's spec. Have given this branch many chances but don't seem to ever improve. Such a shame!
Good coffee as usual I had a caramel latte
Good choices, quite
Quick friendly service
Quality coffee as per usual
Love it
Restaurantji Recommends
Great staff and service
Disappointed I was turned away for only having cash they wanted card only....I went to Costas coffee they had no concerns great
Don’t order a Macha Latte. Half the cup is froth (and that’s no exaggeration, I am being completely honest). You get very little Macha drink inside. Feel the weight of the cup before purchasing from them and make sure your drink doesn’t contain half a cup of froth.
Nice coffe on the go.
Great customer service, spacious seating, usually not too busy as located within University square. Only thing that could be improved would be the stocked bakery range.