We took our three grandchildren here a few days ago and ordered lunch. Every meal was unsatisfactory. The eggs Benedict were cold, and when returned to the kitchen were zapped in the microwave and returned to us with solid eggs. The beef burgers were so overcooked that even our hungry grandsons had trouble eating them. Our grandaughter chose pancaked which were blackened around the edges and generally unappetising. We didn’t want to make a fuss whilst the children were with us, but honestly how difficult was it to get it right?
James Humphrey
Great place to enjoy breakfast and lunch nearby to East Preston seafront. Good prices and great choice. Sometimes so busy there is no availability for turn upsParking: Free on-street parking nearby
Jon Cooper
First visit here for a long time after walking along the seafront from Ferring. We only had a coffee and ordered a sausage for our puppy. We were pleased to see the cafe is very dog friendly and the girls who were serving were friendly and organised. Seating was available inside and outside. I'm sure we will visit again soon.
paulinehE9966KH
After driving over an hour to visit East Preston we were looking forward to a good cup of coffee and pastries, we ordered but hardly any choice of pastries then we waited and waited the order eventually arrived without hot milk the waitress had spilt the coffee in the saucer, the tables were dirty, I went inside to use the toilet which was dirty absolutely disgraceful, the tables in the cafe were cluttered with dirty dishes not one clean table, health and safety need to look at this cafe, I don’t know what has happened it used to be quite nice.
SiramM1
Have come with my partner for breakfast and absolutely shocked and disgusted at the state of cleanliness. I have watched numerous customers ask for tables to be cleared only for the dirty plates etc to be put on empty tables around us. A customer asked if the dishwasher was broken due to all the mess. They told her yes, but I watched them load it and use it!! The staff are moody bar one, I smiled 3 times at the girl taking my order and not once did she reciprocate!! I specifically asked for the mushrooms to be cooked from fresh as last I came they were awful. Only to be served up the same!! Been coming here for years, it has gone down hill so won’t be coming again.
FlyQueen21
Our second visit and Chloe and Ella remembered us! That is worth everything alone! I have to mention that their cheery smiles and friendly demeanour is so genuine………we had the Chorizo Benedict this time…….oh my days! Just incredible taste! Highly recommended!
AndyH3220
We had egg chorizo Benedict it was beautiful the hollandaise sauce and eggs were spectacular! Service was wonderful Emma and Chloe were brilliant! 10 out of 10 definitely worth a visit!
Louisa Dunn
This place could be so much better. The staff need more customer service training. Some waitresses are very helpful - others definitely not. A friend had to send her food back as there was a hair in it only for it to be re-plated and served back to her cold. Really poor service which is a shame. Go to Grub & Gumption instead.
Amberleigh Gillett
This was disappointing. Was with someone who found a long black hair in their food (they are blonde). Told a member of staff who took it away and promised to make a new breakfast. 10mins later they bring the food over and it’s the exact same food just plated onto a different plate. We knew this immediately. When informing a member of staff they were not apologetic at all.They knew they had just re-plated it. Took the plate away and just refunded. Not even a care to re make the breakfast. Just not good.
Libby Dunn
Ordered here for breakfast this morning - got my food and after a bite I noticed a long black hair in it (I’m blonde), told a member of staff and she said she take it back to the kitchen for me and get them to make me a new one. 10 mins later they brought me out my food and I immediately noticed it was the same food just replated. It was now cold, and the same bite I took was still missing. I told the member off staff that had brought me the plate and she told me I was wrong and that they had just remade it for me. I pointed out that it was cold and bites were missing and she said “did you want a refund then?” Horrendous service, poor hygiene, and the fact they lied and then argued with me when I called them out on it…. I’d give it 0 if I had the option
Spent 10 mins deciding what to eat as a family, to then be told an hours wait for the food. Used to eat here a lot but it’s gone downhill quickly - two bad experiences on the trot. Shame.
Grimbo89
What has happened used to use this lovely cafe once a week havent been for a while and it’s now not good. Coffee was fine staff polite but the food just poor had the chicken club which was shocking. Chicken so over cooked and clearly had been made miles in advance bacon cooked to a inch of death and just had no taste whatsoever. Sorry I won’t be back for food anymore you’ve lost my custom
Georgia D
The food was good, however the staff members were not the best. Young females, who were excluding one of their trainees, for making a honest mistake-which was resolved straight away. Making comments to our group of friends about this one of the staff memebers. We have asked for a manager, and the response we got was there is not set manager. The girl who was excluded, asked to go home and she ended up walking out very upset. Someone on our table went up personally to the girl and explained that it was okay, and everyone makes mistakes. The other girls were stood there laughing and making comments. Made us feel very unwelcome and I wouldn’t wish for my sister or daughter to be working in an environment like that! Very disappointed!
Tcforever
Visited this cafe on Thursday and was soo disappointed. Sat outside with dog and children and tables were filthy. Asked if someone could give them a wipe or I could do it and you would of thought I asked for the world!! The young lady came out AFTER we had got our drinks and wiped the table flicking all the remains of someone else’s breakfast all over us (much to the delight of the dog). No smiles, no apologies… nothing. Also food was ok but all the eggs we ordered were hard and not what we were expecting when you’ve ordered ham, egg and chips for £9 and poached eggs on toast. Staff seriously not interested in pleasing their clientele
Lynn Burton
Had the breakfast ... I was able to swap a couple of items. The poached eggs were spot on!! Best breakfast iv had in a while. Would definitely recommend
We took our three grandchildren here a few days ago and ordered lunch. Every meal was unsatisfactory. The eggs Benedict were cold, and when returned to the kitchen were zapped in the microwave and returned to us with solid eggs. The beef burgers were so overcooked that even our hungry grandsons had trouble eating them. Our grandaughter chose pancaked which were blackened around the edges and generally unappetising. We didn’t want to make a fuss whilst the children were with us, but honestly how difficult was it to get it right?
Great place to enjoy breakfast and lunch nearby to East Preston seafront. Good prices and great choice. Sometimes so busy there is no availability for turn upsParking: Free on-street parking nearby
First visit here for a long time after walking along the seafront from Ferring. We only had a coffee and ordered a sausage for our puppy. We were pleased to see the cafe is very dog friendly and the girls who were serving were friendly and organised. Seating was available inside and outside. I'm sure we will visit again soon.
After driving over an hour to visit East Preston we were looking forward to a good cup of coffee and pastries, we ordered but hardly any choice of pastries then we waited and waited the order eventually arrived without hot milk the waitress had spilt the coffee in the saucer, the tables were dirty, I went inside to use the toilet which was dirty absolutely disgraceful, the tables in the cafe were cluttered with dirty dishes not one clean table, health and safety need to look at this cafe, I don’t know what has happened it used to be quite nice.
Have come with my partner for breakfast and absolutely shocked and disgusted at the state of cleanliness. I have watched numerous customers ask for tables to be cleared only for the dirty plates etc to be put on empty tables around us. A customer asked if the dishwasher was broken due to all the mess. They told her yes, but I watched them load it and use it!! The staff are moody bar one, I smiled 3 times at the girl taking my order and not once did she reciprocate!! I specifically asked for the mushrooms to be cooked from fresh as last I came they were awful. Only to be served up the same!! Been coming here for years, it has gone down hill so won’t be coming again.
Our second visit and Chloe and Ella remembered us! That is worth everything alone! I have to mention that their cheery smiles and friendly demeanour is so genuine………we had the Chorizo Benedict this time…….oh my days! Just incredible taste! Highly recommended!
We had egg chorizo Benedict it was beautiful the hollandaise sauce and eggs were spectacular! Service was wonderful Emma and Chloe were brilliant! 10 out of 10 definitely worth a visit!
This place could be so much better. The staff need more customer service training. Some waitresses are very helpful - others definitely not. A friend had to send her food back as there was a hair in it only for it to be re-plated and served back to her cold. Really poor service which is a shame. Go to Grub & Gumption instead.
This was disappointing. Was with someone who found a long black hair in their food (they are blonde). Told a member of staff who took it away and promised to make a new breakfast. 10mins later they bring the food over and it’s the exact same food just plated onto a different plate. We knew this immediately. When informing a member of staff they were not apologetic at all.They knew they had just re-plated it. Took the plate away and just refunded. Not even a care to re make the breakfast. Just not good.
Ordered here for breakfast this morning - got my food and after a bite I noticed a long black hair in it (I’m blonde), told a member of staff and she said she take it back to the kitchen for me and get them to make me a new one. 10 mins later they brought me out my food and I immediately noticed it was the same food just replated. It was now cold, and the same bite I took was still missing. I told the member off staff that had brought me the plate and she told me I was wrong and that they had just remade it for me. I pointed out that it was cold and bites were missing and she said “did you want a refund then?” Horrendous service, poor hygiene, and the fact they lied and then argued with me when I called them out on it…. I’d give it 0 if I had the option
Restaurantji Recommends
Spent 10 mins deciding what to eat as a family, to then be told an hours wait for the food. Used to eat here a lot but it’s gone downhill quickly - two bad experiences on the trot. Shame.
What has happened used to use this lovely cafe once a week havent been for a while and it’s now not good. Coffee was fine staff polite but the food just poor had the chicken club which was shocking. Chicken so over cooked and clearly had been made miles in advance bacon cooked to a inch of death and just had no taste whatsoever. Sorry I won’t be back for food anymore you’ve lost my custom
The food was good, however the staff members were not the best. Young females, who were excluding one of their trainees, for making a honest mistake-which was resolved straight away. Making comments to our group of friends about this one of the staff memebers. We have asked for a manager, and the response we got was there is not set manager. The girl who was excluded, asked to go home and she ended up walking out very upset. Someone on our table went up personally to the girl and explained that it was okay, and everyone makes mistakes. The other girls were stood there laughing and making comments. Made us feel very unwelcome and I wouldn’t wish for my sister or daughter to be working in an environment like that! Very disappointed!
Visited this cafe on Thursday and was soo disappointed. Sat outside with dog and children and tables were filthy. Asked if someone could give them a wipe or I could do it and you would of thought I asked for the world!! The young lady came out AFTER we had got our drinks and wiped the table flicking all the remains of someone else’s breakfast all over us (much to the delight of the dog). No smiles, no apologies… nothing. Also food was ok but all the eggs we ordered were hard and not what we were expecting when you’ve ordered ham, egg and chips for £9 and poached eggs on toast. Staff seriously not interested in pleasing their clientele
Had the breakfast ... I was able to swap a couple of items. The poached eggs were spot on!! Best breakfast iv had in a while. Would definitely recommend