I got home tired and hungry and had to prepare food. I decided to order take out from Kashmir. Being tired I didn't notice the £4 delivery charge and if I had, I probably would have reconsidered. But I didn't, so order in. Between my initial ordering and some point later the estimated delivery time rose to 94 mins. After an hour of waiting used the help button on the web page and clicked the 'Where Is my order' button and it said my revised delivery time was 6:39 pm - the time currently was 7:04pm... So I phoned them and was told that the driver had left about ten minutes ago with mine and another order, so would be with me soon, and within 5 minutes it had arrived. Total wait time was about 1 hour 10 mins, not as good as it could have been, but better than 94mins! That could have been a forgivable wait given that it was Saturday night, but the food was lukewarm to cold. Each plate had to be reheated before eating. It was as if it had been cooked then left waiting for half an hour or so before being delivered. I'd like to say it must have been a one off, except the last time we ordered from them we had the same experience. Kashmir used to be the best curry take out in Haywards Heath, however at some point it has gone down hill. There are now better ones out there. As such, I doubt I'll be using them again.
Lewis Hustwayte
All round great experience, lovely staff and delicious food. They also have some homemade traditional foods in the store that arnt yet on the menu at good prices that are amazing. Pretty
Tas Misson
Amazing food and such friendly staff. Always happy to see the young lad who works there. 10/10 recommend - best takeaway in the area!
Musayb Dhaleel
Best food ever masha Allah
djl-uk
We were always happy with the food from Kashmir until I read about there two star hygiene rating. After this we will not be using them.
Gavin Lynsdale
Bland food , small portions. It's a shame because it use to be good.
Lisa Connolly
Really recommend Kashmir Balti! I always order via the app. Great service & delicious curry - really good quality ingredients & excellent value.
Paul C
Delivery a bit slow but you don’t mind when the food is spot on.
lucy jeffs
Best Indian take away I've ever had!! Was quite a long wait for collection (40minutes) but was well, well worth the wait! Good, friendly service too...thank you!
754dun7
I used to think Kashmir was good but since lockdown the prices have gone up massively. The £4 for delivery is crazy. Anyhow having ordered expecting a 45 min wait we were waiting 1.5hrs. Sorry but with the cost of the service, a 1.5 hr wait doesn’t stack up as value for money. Not even a free popadom to make up for it. I use them less and less due to the cost and this just reinforces my view that it’s easier to give it a swerve. Life’s too short!
Although we had to wait about 40 minutes for our home delivery, the food didn't disappoint. It was hot, very flavoursome and good value too. Much enjoyed by all
pippaw848
Amazing curry, we don’t go anywhere else in Hayward’s heath! The staff are always so lovely and so amenable!
rrS6395EZ
Missing item from my delivery! After waiting for 5 minutes on hold then getting hung up on. Which was not a good start! Called them back. Had my delivery. Called up again to beg to get my missing item. They said I didn’t order it. After arguing over the phone about it. They did deliver the missing item. But a decent customer service would normally say “I’m sorry sir, I’ll get it sent out to you ASAP” Obviously by the time my main component was delivered my food was cold! Unbelievable. Not going to be using them again. I would go elsewhere if I was you!
Ken M
Had a takeaway for the first time. Chicken Achari with Garlic Naan and a Puri. The curry was delicious but the Naan and Puri were okay but I’ve had better. There was a little too much oil in the curry but it was very tasty and not drowned by chilli. This place is a lot better than the restaurant opposite it by light years.
Sussexgirl58
We ordered Goan chicken , Lamb Tikka Balti , Vegetable Dansak and Vegetable Balti Special, as well as sundries . It all tasted the same also thick and gluey . We were really disappointed. It was the worst takeaway curry I've ever had . I understand different chefs / different times. We ended up throwing half of it away . So disappointed.
I got home tired and hungry and had to prepare food. I decided to order take out from Kashmir. Being tired I didn't notice the £4 delivery charge and if I had, I probably would have reconsidered. But I didn't, so order in. Between my initial ordering and some point later the estimated delivery time rose to 94 mins. After an hour of waiting used the help button on the web page and clicked the 'Where Is my order' button and it said my revised delivery time was 6:39 pm - the time currently was 7:04pm... So I phoned them and was told that the driver had left about ten minutes ago with mine and another order, so would be with me soon, and within 5 minutes it had arrived. Total wait time was about 1 hour 10 mins, not as good as it could have been, but better than 94mins! That could have been a forgivable wait given that it was Saturday night, but the food was lukewarm to cold. Each plate had to be reheated before eating. It was as if it had been cooked then left waiting for half an hour or so before being delivered. I'd like to say it must have been a one off, except the last time we ordered from them we had the same experience. Kashmir used to be the best curry take out in Haywards Heath, however at some point it has gone down hill. There are now better ones out there. As such, I doubt I'll be using them again.
All round great experience, lovely staff and delicious food. They also have some homemade traditional foods in the store that arnt yet on the menu at good prices that are amazing. Pretty
Amazing food and such friendly staff. Always happy to see the young lad who works there. 10/10 recommend - best takeaway in the area!
Best food ever masha Allah
We were always happy with the food from Kashmir until I read about there two star hygiene rating. After this we will not be using them.
Bland food , small portions. It's a shame because it use to be good.
Really recommend Kashmir Balti! I always order via the app. Great service & delicious curry - really good quality ingredients & excellent value.
Delivery a bit slow but you don’t mind when the food is spot on.
Best Indian take away I've ever had!! Was quite a long wait for collection (40minutes) but was well, well worth the wait! Good, friendly service too...thank you!
I used to think Kashmir was good but since lockdown the prices have gone up massively. The £4 for delivery is crazy. Anyhow having ordered expecting a 45 min wait we were waiting 1.5hrs. Sorry but with the cost of the service, a 1.5 hr wait doesn’t stack up as value for money. Not even a free popadom to make up for it. I use them less and less due to the cost and this just reinforces my view that it’s easier to give it a swerve. Life’s too short!
Restaurantji Recommends
Although we had to wait about 40 minutes for our home delivery, the food didn't disappoint. It was hot, very flavoursome and good value too. Much enjoyed by all
Amazing curry, we don’t go anywhere else in Hayward’s heath! The staff are always so lovely and so amenable!
Missing item from my delivery! After waiting for 5 minutes on hold then getting hung up on. Which was not a good start! Called them back. Had my delivery. Called up again to beg to get my missing item. They said I didn’t order it. After arguing over the phone about it. They did deliver the missing item. But a decent customer service would normally say “I’m sorry sir, I’ll get it sent out to you ASAP” Obviously by the time my main component was delivered my food was cold! Unbelievable. Not going to be using them again. I would go elsewhere if I was you!
Had a takeaway for the first time. Chicken Achari with Garlic Naan and a Puri. The curry was delicious but the Naan and Puri were okay but I’ve had better. There was a little too much oil in the curry but it was very tasty and not drowned by chilli. This place is a lot better than the restaurant opposite it by light years.
We ordered Goan chicken , Lamb Tikka Balti , Vegetable Dansak and Vegetable Balti Special, as well as sundries . It all tasted the same also thick and gluey . We were really disappointed. It was the worst takeaway curry I've ever had . I understand different chefs / different times. We ended up throwing half of it away . So disappointed.