Wheelchair accessibility: There was a small step into the building, as well as two doors at the entrance which were at a right angle to each other with a space which would be tight to manoeuvre in. Also the toilets are up a few steps. I certainly wouldn’t be bringing my wheelchair-using friends here
Caroline Arnold
Great customer service and delicious food. Staff were super helpful. Definitely visiting again :)
E Smith
I came here about 3 weeks ago and had a fantastic breakfast. So much so that I rebooked to come today. However, this time the breakfast was mediocre at best. I had an undercooked sausage, undercooked bacon and cold toast. Honestly, it was like eating at a different restaurant. I gave service 3 stars purely because there was a man serving who seemed to want to please customers while everyone else barely looked at you. We pre-booked and then stood for nearly 10 minutes in a relatively quiet restaurant having been told to wait. We won’t be going back unfortunately.
Rosie Goss
Fantastic food! Quite pricey but worth it for a treat. We were sat at the front of the cafe by the counter, it was very squished and we couldn’t fit everything on the table. The staff making the drinks wouldn’t stop gossiping about the customers, they constantly spoke and judged people that went out, very unprofessional and unnecessary.
I H
The espresso was good and the staff were very friendly. I really enjoyed the aesthetics of the place. I thought that the pastry was stale and a bit dull. However great seating options and very relaxed. I wasn't used to a coffee shop having a server come to your table to take your order for just an espresso and a pastry. Very nice!
Jack L
Came in today 24/02 towards closing. Flat white was atrocious, just over half full cup. Looked like watered down coffee. Felt like inconveniencing barista due to being nearer closing. High price tag premium coffee shop, but you have to deliver …. Better staff training
Jane Plumb
Loved it. Great vegan options. Helpful, efficient and charming staff. Thank
Elaine Morley
after a very disappointing visit to Cote, we decided to try Wolfox.The experience was very positive and restored our faith in good customer service. The staff were so friendly, and the food was excellent. We will definitely return :). Just a suggestion - the one toilet was very tatty, and lets down the rest of the establishment, and all the efforts of the staff. A bit of investment and attention required. HQ Management please note.
James Brewer
A genuinely really nice place to have a coffee, lunch or breakfast. Whether you want an overly complicated coffee or something more basic the staff are lovely, polite and know what they are doing. Without a doubt my favourite coffee shop in Haywards Heath.
Just the most shocking experience here. One older member of staff who clearly has been referred to in other reviews was particularly unwelcoming. I was sat down and waited 15 minutes for someone to take my order before I had to go up to the bar to ask. I then waited an additional 45 minutes and saw a group of 3 and 2 order and be served before me, before I went up to pay for my drinks as my food still had not arrived and I had to catch a train. I was offered no apologies at all. It wasn’t even particularly busy and I really wouldn’t have minded if it wasn’t a failure on all fronts. To give credit, the coffee was nice once it arrived, but the experience really did put a dampener on my day and I will avoid here for breakfast in the future, especially when the service at Harts or Flinders is much better.
Theo C
Came in here for brunch a couple of weeks ago with a friend, the place was nicely done up for Christmas. Despite how busy it was the staff were lovely and welcoming. I don't know who this older member of staff people are complaining about is, as the only older member of staff I spoke to was charming and came up with the brilliant suggestion of dusting my apple crumble pancakes with cinnamon...delicious! I also ordered the Biscoff Latte ???Yes, we were sitting in an awkward position by the door before I asked to be moved in, but people must understand that staff aren't mind readers and sometimes if you don't ask you don't get.I will be happy to return and see the lovely staff again... hopefully be able to see some more doggies too?
mike Cooper
This place is overpriced for the standard of food, the service is appalling.We have been four times because my Grand - daughter liked the place, and even she is saying never
SpamLifeUK
Service was a little slow but she was on her own. Food was delishious and the atmosphere was great. The poor reviews are surprising. I always enjoy a good brunch here. Its definitely one of the ncoer places for this in Haywards Heath.
W9016AHmike
The place is overpriced and the standard of service is poor. Dogs yapping everywhere. The menus are filthy, and the place is not very clean.
Wheelchair accessibility: There was a small step into the building, as well as two doors at the entrance which were at a right angle to each other with a space which would be tight to manoeuvre in. Also the toilets are up a few steps. I certainly wouldn’t be bringing my wheelchair-using friends here
Great customer service and delicious food. Staff were super helpful. Definitely visiting again :)
I came here about 3 weeks ago and had a fantastic breakfast. So much so that I rebooked to come today. However, this time the breakfast was mediocre at best. I had an undercooked sausage, undercooked bacon and cold toast. Honestly, it was like eating at a different restaurant. I gave service 3 stars purely because there was a man serving who seemed to want to please customers while everyone else barely looked at you. We pre-booked and then stood for nearly 10 minutes in a relatively quiet restaurant having been told to wait. We won’t be going back unfortunately.
Fantastic food! Quite pricey but worth it for a treat. We were sat at the front of the cafe by the counter, it was very squished and we couldn’t fit everything on the table. The staff making the drinks wouldn’t stop gossiping about the customers, they constantly spoke and judged people that went out, very unprofessional and unnecessary.
The espresso was good and the staff were very friendly. I really enjoyed the aesthetics of the place. I thought that the pastry was stale and a bit dull. However great seating options and very relaxed. I wasn't used to a coffee shop having a server come to your table to take your order for just an espresso and a pastry. Very nice!
Came in today 24/02 towards closing. Flat white was atrocious, just over half full cup. Looked like watered down coffee. Felt like inconveniencing barista due to being nearer closing. High price tag premium coffee shop, but you have to deliver …. Better staff training
Loved it. Great vegan options. Helpful, efficient and charming staff. Thank
after a very disappointing visit to Cote, we decided to try Wolfox.The experience was very positive and restored our faith in good customer service. The staff were so friendly, and the food was excellent. We will definitely return :). Just a suggestion - the one toilet was very tatty, and lets down the rest of the establishment, and all the efforts of the staff. A bit of investment and attention required. HQ Management please note.
A genuinely really nice place to have a coffee, lunch or breakfast. Whether you want an overly complicated coffee or something more basic the staff are lovely, polite and know what they are doing. Without a doubt my favourite coffee shop in Haywards Heath.
Nice coffee shop serving excellent food.
Restaurantji Recommends
Just the most shocking experience here. One older member of staff who clearly has been referred to in other reviews was particularly unwelcoming. I was sat down and waited 15 minutes for someone to take my order before I had to go up to the bar to ask. I then waited an additional 45 minutes and saw a group of 3 and 2 order and be served before me, before I went up to pay for my drinks as my food still had not arrived and I had to catch a train. I was offered no apologies at all. It wasn’t even particularly busy and I really wouldn’t have minded if it wasn’t a failure on all fronts. To give credit, the coffee was nice once it arrived, but the experience really did put a dampener on my day and I will avoid here for breakfast in the future, especially when the service at Harts or Flinders is much better.
Came in here for brunch a couple of weeks ago with a friend, the place was nicely done up for Christmas. Despite how busy it was the staff were lovely and welcoming. I don't know who this older member of staff people are complaining about is, as the only older member of staff I spoke to was charming and came up with the brilliant suggestion of dusting my apple crumble pancakes with cinnamon...delicious! I also ordered the Biscoff Latte ???Yes, we were sitting in an awkward position by the door before I asked to be moved in, but people must understand that staff aren't mind readers and sometimes if you don't ask you don't get.I will be happy to return and see the lovely staff again... hopefully be able to see some more doggies too?
This place is overpriced for the standard of food, the service is appalling.We have been four times because my Grand - daughter liked the place, and even she is saying never
Service was a little slow but she was on her own. Food was delishious and the atmosphere was great. The poor reviews are surprising. I always enjoy a good brunch here. Its definitely one of the ncoer places for this in Haywards Heath.
The place is overpriced and the standard of service is poor. Dogs yapping everywhere. The menus are filthy, and the place is not very clean.