Dissapointing visit this time. We booked online but they didnt appear to have us booked in. The table for 4 was more suited for 2 so there wasnt much room. My wife's Carbanara was cold and when 'replaced' was very hard.
Zoltan Vegvari
We didn't receive our 'complimentary' pasta crisps, the pizza we ordered was missing the cheese that it was advertised with, and the waiter's POS device was acting up when we tried to pay. Service was so slow, we ended up ordering through the app. Please sort yourself out Zizzi!
Mircea Manolache (Dj Man)
Is quiet ok this place,not very expensive and I can say,busy
S “Gloria” AY
Average, staffs a bit less organised, it might because a Friday night peak hour at the restaurant?Food taste was okay... Each course came different time for each person.... So, at the end we fed up to order dessert...
ZAELECTRICAL -CONNECTSEO
asked for a slight variation on a garlic bread - can you add feta cheese ?Hard No - we dont have fetaasked for a calzone without meatWaitron looked at me like i was dying of lepracy .The term "one job springs to mind"gave up at that pointValentines firmly showered on fron a dizzy height.I used to enjoy ZizzisBut looking at the menu nowPork rinds on pizza Wth ??like a chop shop.Living and dead italians are literally turning in their graves.
Alan Bradford
From being seated it was a nightmare, we were ignored, Belly pork was just a lump of raw fat. The toilet was overflowing with human faeces, restraunt was shabby. Would not go
scamped
Been 3 times to this particular restaurant.Each time very slow service, even when quiet.Staff seem to wonder around aimlessly or chatting behind the bar with an obvious cant be bothered to be there attitude failing to observe if anyone needs anything (which happened on numerous occasions)Waited 45 minutes to get our mains, only had the complementary crisps at the start.Kids vedge sticks had been sat under the heat lamp so long they were completely dry and unedible.And the same for the strawberry fruit bowl! old rotten strawberries.By far the worst Zizzis we've been to.Will not be returning.
Jill Loakes
Excellent food and
Sara Smith
What a difference a day makes!! Held our Christmas gathering at lunch time in a pretty empty restaurant- had to wait an hour for starters and then the mains came out about 5 minutes later. What a fiasco and they weren’t even apologetic ?A couple of nights before we had good food, timely and friendly service - what a difference a day makes.
Horizon Music
I cannot comment on the service/atmosphere.But I got a takeaway from Zizzi, a Campagna Pepperoni Pizza and some Fries.The fries arrived and were a bit soggy but a nice temperatureThe pizza arrived and was cold, not only the that texture was chewy as if it has been overcooked from frozen.I would hope that Zizzi serve fresh food but I won't be ordering from them again as I have a feeling this was frozen, and you cannot be charging over £15 for a pizza of this quality. I suggest going to Iceland's up the road for similar if not a nicer experience.No more calzones either, so I was unable to order one of them which last time I had one was very nice.Be very weary of 4.0 star reviews when the quality of food is this bad, businesses can pay for reviews to boost their business presence. I don't doubt some of these reviews are genuine, it may have just been a bad experience my end as a one off or it may be that the people who eat here enjoy chewy/over cooked frozen pizzas, I am not too sure what happened. But it has been disposed of, I will have to arrange an alternative lunch.
Went with the team for Christmas meal had pizza which was freshly made, delicious and hot and the service was excellent would go again.
NickEastSussex
Myself and my wife took our Granddaughter here for lunch last week and it was a terrible experience from the word go. Having been seated and handed the menus we waited ages before a waitress came to ask us what drinks we would like. Having given the drinks we wanted to her she said she would be back shortly to take the food order. She then seemed unsure when my wife immediately replied that we were ready to order the food now especially as we had spent the last 15 minutes looking at the menus whilst waiting for some service. I ordered the Hot Smoked Salmon Carbonara which was described as pasta with flakes of hot smoked salmon and prawns in a creamy sauce. My wife ordered the smoked salmon salad with avocado and my Granddaughter had the childrens meal of spaghetti bolognaise followed by a pot of fresh strawberries. Who would even think that such a simple order could possibly go wrong? After another lengthy wait my Granddaughters main course and my carbonara arrived but nothing for my wife. One assumed that the waitress could only carry two meals and would return immediately with the third meal. But no, we waited and waited and eventually I actually started my meal before the salad arrived. No apologies just put down on the table. My carbonara was dreadful. The advertised 'creamy' sauce was thick and congealed and looked as if it was made days ago and dried up and heated in the microwave. Certainly was not freshly made. The menu advertises 'King Prawns' in the plural sense. By the end of the meal I had found just one prawn and it would be debatable whether it was king size or smaller. All served in a cold bowl and the pasta itself was luke warm. My wifes salad looked far from appetising and there was no avocado to be seen anywhere. When the waitress passed by the table we asked her about the missing avocado. Her reply was simply that they must have run out and walked away. Next came my Granddaughters dessert of dish of fresh strawberries. It took over 20 minutes for these to arrive once ordered after she had finished the main course which itself had lots of spaghetti but the meat sauce was very watery and lacked much meat. When the strawberries eventually arrived it was nothing more than two strawberries with the tops cut off and sliced into quarters. The Granddaughter only ate one piece before she pointed out that most of the pieces were 'rotten' and upon inspection were not really fir for consumption. Again we drew this to the attention of a waitress who apologised and said she would inform the manager but no offer of getting a different dessert etc. Overall a dreadful meal obviously served up out of microwaved packets and no thought about quality or presentation. On top of that the small bottles of coke that we ordered came warm, massively overpriced and we were charged more than the advertised menu price but I did not discover this until I got home to check the bill against the advertised menu. So, two adult main courses both of very poor standard and not even meeting the description of what was advertised together with a childs meal and one drink each came to £49. It was only because we had a voucher to cover the cost that I paid. If there was no voucher I would have only offered half the amount as the food and service was so poor. Despite highlighting the shortcomings to staff we were never offered any apology from management, no form of compensation such as an alternative meal or substitute for missing items. Would never use this chain of restaurants again. Can get better quality food and service elsewhere for a cheaper price. I have given the review one star as its not possible to give less but would if I could.
Marija Badalic
We came without booking in advance. The staff is extremely friendly and polite. The food is delicious. I definitely recommend you to visit this place. ??
Peter Barker
Food fine, reasonably priced, service pretty good, though one of the waiting staff was wearing a Santa outfit that was probably sprayed on and , she should have checked in the mirror before going to work. Not the best look.Very noisy background, hard to hear people at own
S. Dickens
Booked for 15 people as our annual Christmas party , I never saw that narrow longest table in my life! , people were struggling to slide next to each other but most important thing is the manager was grumpy and didn’t want to help for this issue nicely , he kind of dragged one of table while moaning and being rude ! No more booking in there for parties !
Dissapointing visit this time. We booked online but they didnt appear to have us booked in. The table for 4 was more suited for 2 so there wasnt much room. My wife's Carbanara was cold and when 'replaced' was very hard.
We didn't receive our 'complimentary' pasta crisps, the pizza we ordered was missing the cheese that it was advertised with, and the waiter's POS device was acting up when we tried to pay. Service was so slow, we ended up ordering through the app. Please sort yourself out Zizzi!
Is quiet ok this place,not very expensive and I can say,busy
Average, staffs a bit less organised, it might because a Friday night peak hour at the restaurant?Food taste was okay... Each course came different time for each person.... So, at the end we fed up to order dessert...
asked for a slight variation on a garlic bread - can you add feta cheese ?Hard No - we dont have fetaasked for a calzone without meatWaitron looked at me like i was dying of lepracy .The term "one job springs to mind"gave up at that pointValentines firmly showered on fron a dizzy height.I used to enjoy ZizzisBut looking at the menu nowPork rinds on pizza Wth ??like a chop shop.Living and dead italians are literally turning in their graves.
From being seated it was a nightmare, we were ignored, Belly pork was just a lump of raw fat. The toilet was overflowing with human faeces, restraunt was shabby. Would not go
Been 3 times to this particular restaurant.Each time very slow service, even when quiet.Staff seem to wonder around aimlessly or chatting behind the bar with an obvious cant be bothered to be there attitude failing to observe if anyone needs anything (which happened on numerous occasions)Waited 45 minutes to get our mains, only had the complementary crisps at the start.Kids vedge sticks had been sat under the heat lamp so long they were completely dry and unedible.And the same for the strawberry fruit bowl! old rotten strawberries.By far the worst Zizzis we've been to.Will not be returning.
Excellent food and
What a difference a day makes!! Held our Christmas gathering at lunch time in a pretty empty restaurant- had to wait an hour for starters and then the mains came out about 5 minutes later. What a fiasco and they weren’t even apologetic ?A couple of nights before we had good food, timely and friendly service - what a difference a day makes.
I cannot comment on the service/atmosphere.But I got a takeaway from Zizzi, a Campagna Pepperoni Pizza and some Fries.The fries arrived and were a bit soggy but a nice temperatureThe pizza arrived and was cold, not only the that texture was chewy as if it has been overcooked from frozen.I would hope that Zizzi serve fresh food but I won't be ordering from them again as I have a feeling this was frozen, and you cannot be charging over £15 for a pizza of this quality. I suggest going to Iceland's up the road for similar if not a nicer experience.No more calzones either, so I was unable to order one of them which last time I had one was very nice.Be very weary of 4.0 star reviews when the quality of food is this bad, businesses can pay for reviews to boost their business presence. I don't doubt some of these reviews are genuine, it may have just been a bad experience my end as a one off or it may be that the people who eat here enjoy chewy/over cooked frozen pizzas, I am not too sure what happened. But it has been disposed of, I will have to arrange an alternative lunch.
Restaurantji Recommends
Went with the team for Christmas meal had pizza which was freshly made, delicious and hot and the service was excellent would go again.
Myself and my wife took our Granddaughter here for lunch last week and it was a terrible experience from the word go. Having been seated and handed the menus we waited ages before a waitress came to ask us what drinks we would like. Having given the drinks we wanted to her she said she would be back shortly to take the food order. She then seemed unsure when my wife immediately replied that we were ready to order the food now especially as we had spent the last 15 minutes looking at the menus whilst waiting for some service. I ordered the Hot Smoked Salmon Carbonara which was described as pasta with flakes of hot smoked salmon and prawns in a creamy sauce. My wife ordered the smoked salmon salad with avocado and my Granddaughter had the childrens meal of spaghetti bolognaise followed by a pot of fresh strawberries. Who would even think that such a simple order could possibly go wrong? After another lengthy wait my Granddaughters main course and my carbonara arrived but nothing for my wife. One assumed that the waitress could only carry two meals and would return immediately with the third meal. But no, we waited and waited and eventually I actually started my meal before the salad arrived. No apologies just put down on the table. My carbonara was dreadful. The advertised 'creamy' sauce was thick and congealed and looked as if it was made days ago and dried up and heated in the microwave. Certainly was not freshly made. The menu advertises 'King Prawns' in the plural sense. By the end of the meal I had found just one prawn and it would be debatable whether it was king size or smaller. All served in a cold bowl and the pasta itself was luke warm. My wifes salad looked far from appetising and there was no avocado to be seen anywhere. When the waitress passed by the table we asked her about the missing avocado. Her reply was simply that they must have run out and walked away. Next came my Granddaughters dessert of dish of fresh strawberries. It took over 20 minutes for these to arrive once ordered after she had finished the main course which itself had lots of spaghetti but the meat sauce was very watery and lacked much meat. When the strawberries eventually arrived it was nothing more than two strawberries with the tops cut off and sliced into quarters. The Granddaughter only ate one piece before she pointed out that most of the pieces were 'rotten' and upon inspection were not really fir for consumption. Again we drew this to the attention of a waitress who apologised and said she would inform the manager but no offer of getting a different dessert etc. Overall a dreadful meal obviously served up out of microwaved packets and no thought about quality or presentation. On top of that the small bottles of coke that we ordered came warm, massively overpriced and we were charged more than the advertised menu price but I did not discover this until I got home to check the bill against the advertised menu. So, two adult main courses both of very poor standard and not even meeting the description of what was advertised together with a childs meal and one drink each came to £49. It was only because we had a voucher to cover the cost that I paid. If there was no voucher I would have only offered half the amount as the food and service was so poor. Despite highlighting the shortcomings to staff we were never offered any apology from management, no form of compensation such as an alternative meal or substitute for missing items. Would never use this chain of restaurants again. Can get better quality food and service elsewhere for a cheaper price. I have given the review one star as its not possible to give less but would if I could.
We came without booking in advance. The staff is extremely friendly and polite. The food is delicious. I definitely recommend you to visit this place. ??
Food fine, reasonably priced, service pretty good, though one of the waiting staff was wearing a Santa outfit that was probably sprayed on and , she should have checked in the mirror before going to work. Not the best look.Very noisy background, hard to hear people at own
Booked for 15 people as our annual Christmas party , I never saw that narrow longest table in my life! , people were struggling to slide next to each other but most important thing is the manager was grumpy and didn’t want to help for this issue nicely , he kind of dragged one of table while moaning and being rude ! No more booking in there for parties !