Just been in for a snack. Really nice and clean. Food was displayed in clean cabinets. Ordered 2 large sausage roll, 2 chocolates filled pastry bites, hot chocolate and an apple juice. I asked for the sausage rolls too be warmed up and they were nicely served at the table together with the drinks. The bill was £14.20. Good value for money and it all tasted really nice. Definitely will come back again. Thank you
A E Ross
The set-up is inefficient as the staff are not connected on the orders they have. For instance, despite ordering a tuna mayo with cheese baguette, we received a Mexican Tuna sandwich, This happened after having to repeat our order several times during a 15 minute waiting period. The venue might want to consider placing the cashier at the front to ensure clarity on orders received or follow the Subway model where orders progress only once each stage of a work station is complete. If the restaurant can change how they process orders, it will be much better.
Simon Edwards
Great staff, some amazing food and good
Christie Wells
I've been going here for years it a Great place with friendly
Sue V
Service great. Setting in Horsham Carfax priceless.
Yas46
We had delightful service and a great bite to eat among the beautiful hanging baskets surrounding the outside of this cafe. We had a mixed seafood/smoked salad and crab salad with coffees. All served freshly made. I don't like onions so made especially for us. Would definitely go back again.
David Creedon
Went for a coffee and tea while shopping yesterday. Hadn't been for years.. used to be really good. Was disappointed.. inside is tatty now and cappuccino was very average.. more like hot milk. Tea was £3... that is too much for tea...
Lissa Anderbrown
Lovely, friendly, chatty staff and owner, (?). I went in to buy an ice cream & they insisted on me trying some of the flavours before I chose. The 2 flavours I chose were delicious, and the portions were quite generous. I will definitely be going back there
Paula James
We visited on a Sunday so maybe not the best time. Only two girls serving one of whom was more intent on covering the cakes than helping serve the queue of customers, I asked for a white coffee and was asked which white coffee I wanted ? Just a white coffee, please . The girl then proceeded to list all the coffees they made. I then had to utter the dreaded phrase that all baristas hate, can I have a white americano please. We were given our coffee in paper cups. Outside we sat at one of the tables after about 5 minutes the mat from the cafe was brought out and beaten against the curb showering us with dirt etc. Could have been a better experience as the coffee was first class.
We went into the store with my wife and our little boy. He is 4 y.o. He took his time to decide what he wanted. At the end he changed his mind and asked to go somewhere else. Few minutes later asked to go back into Panino cafe where my wife heard the girl at the till commenting that this European people came in and went out without shopping. There is nothing wrong being European and our baby boy was born in U.K. Not to mention that the other girl who was making coffees, was munching the bacon which was baked for another customer’s panini.
Dylan Harrington
Love the coffee here. Probably my favourite outside of Italy! Always a friendly smile and great service too. Food is decent and the branch in Roffey is just as good but without the people watching! Am about to go and ask if they sell the coffee they serve - fingers crossed...
Discover29202953366
I took my elderly mother for coffee here today. It was extremely busy but we were happy sitting and watching the world go by whilst we waited. After 35 minutes, and having seen two groups who arrived after us having their orders delivered, I wanted to check that our order hadn’t been forgotten. I had just confirmed with the waitress on checkout that our coffees were still in the pipeline, when the lady making the coffees began shouting at me, accusing me of lying about when I’d ordered the coffees and claiming that I “was trying it on!” I’m not sure what I was trying on. She was clearly stressed and very angry. She was also extremely rude. This was completely unacceptable and also unnecessary as I wasn’t complaining ; simply checking. I won’t be bringing my mother for coffee here again.
Alex Peters
Toasted panini’s came not toasted at all, on dry ciabatta bread no butter and my partners bread had the pesto from mine smeared all over it. Went about 2:30 because says they close at 5 and was told they were about to close, regardless we did ask if it was ok to still eat, if not please just say no rather than charge us nearly £20 for two dry sandwiches and coffees on a dirty table.
Trevor Parsons
Visited cafe for takeaway lunch. Sadly ignored by staff and got lunch elsewhere.
Service great, didn't eat just had coffee.
Just been in for a snack. Really nice and clean. Food was displayed in clean cabinets. Ordered 2 large sausage roll, 2 chocolates filled pastry bites, hot chocolate and an apple juice. I asked for the sausage rolls too be warmed up and they were nicely served at the table together with the drinks. The bill was £14.20. Good value for money and it all tasted really nice. Definitely will come back again. Thank you
The set-up is inefficient as the staff are not connected on the orders they have. For instance, despite ordering a tuna mayo with cheese baguette, we received a Mexican Tuna sandwich, This happened after having to repeat our order several times during a 15 minute waiting period. The venue might want to consider placing the cashier at the front to ensure clarity on orders received or follow the Subway model where orders progress only once each stage of a work station is complete. If the restaurant can change how they process orders, it will be much better.
Great staff, some amazing food and good
I've been going here for years it a Great place with friendly
Service great. Setting in Horsham Carfax priceless.
We had delightful service and a great bite to eat among the beautiful hanging baskets surrounding the outside of this cafe. We had a mixed seafood/smoked salad and crab salad with coffees. All served freshly made. I don't like onions so made especially for us. Would definitely go back again.
Went for a coffee and tea while shopping yesterday. Hadn't been for years.. used to be really good. Was disappointed.. inside is tatty now and cappuccino was very average.. more like hot milk. Tea was £3... that is too much for tea...
Lovely, friendly, chatty staff and owner, (?). I went in to buy an ice cream & they insisted on me trying some of the flavours before I chose. The 2 flavours I chose were delicious, and the portions were quite generous. I will definitely be going back there
We visited on a Sunday so maybe not the best time. Only two girls serving one of whom was more intent on covering the cakes than helping serve the queue of customers, I asked for a white coffee and was asked which white coffee I wanted ? Just a white coffee, please . The girl then proceeded to list all the coffees they made. I then had to utter the dreaded phrase that all baristas hate, can I have a white americano please. We were given our coffee in paper cups. Outside we sat at one of the tables after about 5 minutes the mat from the cafe was brought out and beaten against the curb showering us with dirt etc. Could have been a better experience as the coffee was first class.
Restaurantji Recommends
We went into the store with my wife and our little boy. He is 4 y.o. He took his time to decide what he wanted. At the end he changed his mind and asked to go somewhere else. Few minutes later asked to go back into Panino cafe where my wife heard the girl at the till commenting that this European people came in and went out without shopping. There is nothing wrong being European and our baby boy was born in U.K. Not to mention that the other girl who was making coffees, was munching the bacon which was baked for another customer’s panini.
Love the coffee here. Probably my favourite outside of Italy! Always a friendly smile and great service too. Food is decent and the branch in Roffey is just as good but without the people watching! Am about to go and ask if they sell the coffee they serve - fingers crossed...
I took my elderly mother for coffee here today. It was extremely busy but we were happy sitting and watching the world go by whilst we waited. After 35 minutes, and having seen two groups who arrived after us having their orders delivered, I wanted to check that our order hadn’t been forgotten. I had just confirmed with the waitress on checkout that our coffees were still in the pipeline, when the lady making the coffees began shouting at me, accusing me of lying about when I’d ordered the coffees and claiming that I “was trying it on!” I’m not sure what I was trying on. She was clearly stressed and very angry. She was also extremely rude. This was completely unacceptable and also unnecessary as I wasn’t complaining ; simply checking. I won’t be bringing my mother for coffee here again.
Toasted panini’s came not toasted at all, on dry ciabatta bread no butter and my partners bread had the pesto from mine smeared all over it. Went about 2:30 because says they close at 5 and was told they were about to close, regardless we did ask if it was ok to still eat, if not please just say no rather than charge us nearly £20 for two dry sandwiches and coffees on a dirty table.
Visited cafe for takeaway lunch. Sadly ignored by staff and got lunch elsewhere.