This subway is far worse than the other one, which closed down. When we got there the tables were dirty and it was cramped. A queue of 5 people took around 20 minutes, and then I proceeded to ask for no cheese, and infact got cheese. I also asked for onion and got no onion. He was in the back of the store for a while, seemed like it was only him working. When we sat down, we realised I had been charged more than my friend, even though we got the exact same order. It was only a few pence so I just accepted it. I had to take the cheese out of the sub and then I could eat it. It was bland but the food was honestly the best part. The service and atmosphere was abysmal.
Lisa Fobert
Placed a deliveroo order at 1030 it was accepted its now 12,27 shop is closed no food no call to say your not getting it and the delivery time just keeps getting later and later takes the piss god help their ears in the
Panda Mya
We went in and was told to wait 5 minutes because he was eating, then proceeded to be rude to us and blunt. He really didn’t care and the service was just awful, we grabbed a coffee for us both and a snack, it took over 20 minutes. The cheesy bites weren’t even cooked they were cold. Really awful experience sort out the service.
Felicity Goodwin
I visited here earlier, but decided to go elsewhere because there was no hand sanitiser.
Dan
8/7/22 Thank you to the security guard for helping me and contacting me back for my Uber order which I waited for over a hour & a half. I contacted the store and the Uber delivery I totally get it it’s out there hands if there no drivers. The security guard said call back in 10 minutes and he will find out but he rang me back instead and said a Uber driver was at the store. After a long evening flight home just wanted some food. Thanks to the security guard I didn’t get he’s name but massive thank you.Please pass this on to the Worthing store Chapel Road
Frankie Maisie
Rude staff. Expected me to pay twice when I cleared sore it worked the first time!!
karen l
just popped in for a cookie and tea good service and lovely cookie.usually have a turkey and ham 6 inch sub with salad everything fresh
8/7/22 Thank you to the security guard for helping me and contacting me back for my Uber order which I waited for over a hour & a half. I contacted the store and the Uber delivery I totally get it it’s out there hands if there no drivers. The security guard said call back in 10 minutes and he will find out but he rang me back instead and said a Uber driver was at the store. After a long evening flight home just wanted some food. Thanks to the security guard I didn’t get he’s name but massive thank you.Please pass this on to the Worthing store Chapel Road
Reece Stephenson
I’ve had 2 terrible experiences with subway where on both occasions I’ve had 3 missing items, I spoke with my driver and he insisted that was all he was given so when I rang subway up they refused to offer to drop the missing items and couldn’t give a refund they just blamed the driver for stealing when it was their actions and they were rude on the phone guess if they didn’t work at subway they’d be happier. £17 for a bang average wrap if your thinking of going subway DONT go to the chapel road branch the other one is much better in Worthing
Rhiannon Denyer
Didn't have the greatest experience today unfortunately - ordered a Margerhita Pizza slice and wasn't given the option of what bread (menu picture shows a plain base) . Couldn't see it being made due to the queue so realised too late that they'd used the herby bread which we can't eat due to intolerances. Explained we couldn't eat it and requested another. Got to the till and had been charged for both. Disappointing.
Michele M
Notice clearly states open until 8pm. Arrived as a party of 7, 4 adults and 3 children at 5.36pm. Upstairs closed as it had been cleaned. Assistant/manager... said he would sell us food but we would have to eat outside, he did not want to clean the tables!!!! We said we would be quick to eat the food indoors, small toddler and elderly grandparents, very cold outside. Not prepared to allow us to eat inside... so unwelcoming and inhospitable. Very disappointing, normally love a subway sandwich, have enjoyed sandwiches in many locations across the UK, but not here!!!!
Anthony J
Really dirty place. Guy had AirPods in just chatting on phone but tables, floor dirty. Amazed he’s got a job when so many others would take pride.
Staff are fantastic helpful friendly and funny as
Rude staff, dirty place, avoid
Small but does the
This subway is far worse than the other one, which closed down. When we got there the tables were dirty and it was cramped. A queue of 5 people took around 20 minutes, and then I proceeded to ask for no cheese, and infact got cheese. I also asked for onion and got no onion. He was in the back of the store for a while, seemed like it was only him working. When we sat down, we realised I had been charged more than my friend, even though we got the exact same order. It was only a few pence so I just accepted it. I had to take the cheese out of the sub and then I could eat it. It was bland but the food was honestly the best part. The service and atmosphere was abysmal.
Placed a deliveroo order at 1030 it was accepted its now 12,27 shop is closed no food no call to say your not getting it and the delivery time just keeps getting later and later takes the piss god help their ears in the
We went in and was told to wait 5 minutes because he was eating, then proceeded to be rude to us and blunt. He really didn’t care and the service was just awful, we grabbed a coffee for us both and a snack, it took over 20 minutes. The cheesy bites weren’t even cooked they were cold. Really awful experience sort out the service.
I visited here earlier, but decided to go elsewhere because there was no hand sanitiser.
8/7/22 Thank you to the security guard for helping me and contacting me back for my Uber order which I waited for over a hour & a half. I contacted the store and the Uber delivery I totally get it it’s out there hands if there no drivers. The security guard said call back in 10 minutes and he will find out but he rang me back instead and said a Uber driver was at the store. After a long evening flight home just wanted some food. Thanks to the security guard I didn’t get he’s name but massive thank you.Please pass this on to the Worthing store Chapel Road
Rude staff. Expected me to pay twice when I cleared sore it worked the first time!!
just popped in for a cookie and tea good service and lovely cookie.usually have a turkey and ham 6 inch sub with salad everything fresh
Restaurantji Recommends
8/7/22 Thank you to the security guard for helping me and contacting me back for my Uber order which I waited for over a hour & a half. I contacted the store and the Uber delivery I totally get it it’s out there hands if there no drivers. The security guard said call back in 10 minutes and he will find out but he rang me back instead and said a Uber driver was at the store. After a long evening flight home just wanted some food. Thanks to the security guard I didn’t get he’s name but massive thank you.Please pass this on to the Worthing store Chapel Road
I’ve had 2 terrible experiences with subway where on both occasions I’ve had 3 missing items, I spoke with my driver and he insisted that was all he was given so when I rang subway up they refused to offer to drop the missing items and couldn’t give a refund they just blamed the driver for stealing when it was their actions and they were rude on the phone guess if they didn’t work at subway they’d be happier. £17 for a bang average wrap if your thinking of going subway DONT go to the chapel road branch the other one is much better in Worthing
Didn't have the greatest experience today unfortunately - ordered a Margerhita Pizza slice and wasn't given the option of what bread (menu picture shows a plain base) . Couldn't see it being made due to the queue so realised too late that they'd used the herby bread which we can't eat due to intolerances. Explained we couldn't eat it and requested another. Got to the till and had been charged for both. Disappointing.
Notice clearly states open until 8pm. Arrived as a party of 7, 4 adults and 3 children at 5.36pm. Upstairs closed as it had been cleaned. Assistant/manager... said he would sell us food but we would have to eat outside, he did not want to clean the tables!!!! We said we would be quick to eat the food indoors, small toddler and elderly grandparents, very cold outside. Not prepared to allow us to eat inside... so unwelcoming and inhospitable. Very disappointing, normally love a subway sandwich, have enjoyed sandwiches in many locations across the UK, but not here!!!!
Really dirty place. Guy had AirPods in just chatting on phone but tables, floor dirty. Amazed he’s got a job when so many others would take pride.