Very nice hotel, clean and friendly. Amer & Asama were very welcoming and a credit to the Premier Inn team. Good sized rooms and comfy beds. Lots of parking and breakfast is recommended clean and plenty to choose from. Will definitely recommend and will be back.
tony betts
A great place to stay with very friendly staffRooms: Very clean and tidy
Bob Rock
The only word I can use is excellent. Slept well and ate well. Nothing more to day.
Tomasz Adamczyk
Nice rooms, lovely views . Only negative was free WiFi as it was slowest I have seen in ages.
Chris Bennett
3 nights here. Never in my life have i ever woken up expecting someone in my room to be looking over me. But the floorboards from the rooms either side, above and from the corridor sounds like someone is in your room. Woke me up both nights. Comfy bed. Warm room despite being 1⁰ outside. Went to bed earlier than normal. Woke up tired. One night to go. Makes you try not to move in your room. Can hear the room above turning in their bed at 4.30am. Nice hotel. Great staff. Rusty towel rails and funny smell in bathroom. But is ground floor and near reception. Probably better on top floor. Walking distance to only one great pub Airedale Heiffer. Adjoining Brewers Fayre looks closed down which is why it's empty probably, but staff are good.
Simon Morgan
The room had a very musty smell, which was very unpleasant. The pub next door is very tired and needs updating. The choice of food is a bit limited.
Catherine Liversidge
Went for a meal with a friend not impressed food standards gone down since last visit very poor ?Food & drinks: Food not good poor quality
Kevin Lowndes
Really nice place. They couldn't do enough for
Jason Roberts
Night staff was very helpful although I had to book online rather than being able to walk inRooms: Room was super warm, window needs to open wider or have sufficient extraction especially, once shower was on it became like a sauna
Andrew Schofield
Stayed here many times with no issues, the last however was a complete disaster on the hotels part! Tried to complain but the customer service isn't interested and basically told me to "F" off!!!! After using the premier inn many times for work and leisure its safe to say I will never return! Sad thing is, they don't care and my opinion means nothing to them. Customer service needs to be seriously sorted out! SHOCKING SERVICE!!!!!!!
Rooms are nothing special but nice and clean, extremely hot in the hot weather would of thought a big company like Premier inn would of invested in some air conditioning by now, the staff however are amazing so friendly and will do anything for you, checked in on 7/9/23 and the staff on that night imparticular the lady on reception and the lady working in the restaurant were so so friendly and had big smiles on there face even when they were short staffed, rushed off there feet and in the middle of a heatwave, would definitely stay here again.Food & drinks: The food in the restaurant was really nice, my steak was perfect and the breakfast is lovely.
Garry Davied
Staff ensured that one room was suitable for a disabled person, the other room was great. Both rooms very clean and well presented.Rooms: Large, very comfortable and clean. Good night's rest as Premier Inn guaranteed.Safety: Staff ensure they knew of any help required in an emergency. Shown the nearest exits.Walkability: Easy access within the hotel and restaurant. If you wished you can walk into the town for shoppingFood & drinks: Fresh cooked to order, the Sunday roast is great value, the beef was very, very tender,
Raymond Wheeler
Stayed as we had a wedding to go to nearby. The ability to check in early was a bonus. The rooms were clean and comfortable. The room was very quiet so I got a great nights sleep. All staff were very friendly and helpful.Rooms: Quiet and clean.
Alan Field
Recently stayed here in the family room.Ok, rooms don't have air conditioning, that is normal in the UK, However during a cool period (around 18*C outside) we stayed and, due to the fact the window only opens 1", our room peaked at 30*C during the night.Premier Inn state the rooms are not sold as cool rooms, no air con etc so interior heating conditions are not covered under their Good Night guarantee.Mentioned at 01:30 during the night to the receptionist who stated they are aware of this as an issue and we were to wait for the manager to start shift.2 fans were already in the room on arrival which is a strong sign of an ongoing issue, although both were very poor to use and gave off next to no circulation.We were then asked to contact customer relations who have dismissed this as a concern.I stay at Premier Inns all over the country, this is not a general issue and is a local one.Shame customer relations don't accept that.4* for service as the local staff do what they can with the product they have.
Paul Travers
Stayed for 4nights 5 days we were moved after the first night as we found some 8 leg past in the room but the staff were very helpful and helped to move us ,only given a 4 star for service as you have to ask for your room to be cleaned daily or it is not done automaticallyRooms: I think I said it all
Very nice hotel, clean and friendly. Amer & Asama were very welcoming and a credit to the Premier Inn team. Good sized rooms and comfy beds. Lots of parking and breakfast is recommended clean and plenty to choose from. Will definitely recommend and will be back.
A great place to stay with very friendly staffRooms: Very clean and tidy
The only word I can use is excellent. Slept well and ate well. Nothing more to day.
Nice rooms, lovely views . Only negative was free WiFi as it was slowest I have seen in ages.
3 nights here. Never in my life have i ever woken up expecting someone in my room to be looking over me. But the floorboards from the rooms either side, above and from the corridor sounds like someone is in your room. Woke me up both nights. Comfy bed. Warm room despite being 1⁰ outside. Went to bed earlier than normal. Woke up tired. One night to go. Makes you try not to move in your room. Can hear the room above turning in their bed at 4.30am. Nice hotel. Great staff. Rusty towel rails and funny smell in bathroom. But is ground floor and near reception. Probably better on top floor. Walking distance to only one great pub Airedale Heiffer. Adjoining Brewers Fayre looks closed down which is why it's empty probably, but staff are good.
The room had a very musty smell, which was very unpleasant. The pub next door is very tired and needs updating. The choice of food is a bit limited.
Went for a meal with a friend not impressed food standards gone down since last visit very poor ?Food & drinks: Food not good poor quality
Really nice place. They couldn't do enough for
Night staff was very helpful although I had to book online rather than being able to walk inRooms: Room was super warm, window needs to open wider or have sufficient extraction especially, once shower was on it became like a sauna
Stayed here many times with no issues, the last however was a complete disaster on the hotels part! Tried to complain but the customer service isn't interested and basically told me to "F" off!!!! After using the premier inn many times for work and leisure its safe to say I will never return! Sad thing is, they don't care and my opinion means nothing to them. Customer service needs to be seriously sorted out! SHOCKING SERVICE!!!!!!!
Restaurantji Recommends
Rooms are nothing special but nice and clean, extremely hot in the hot weather would of thought a big company like Premier inn would of invested in some air conditioning by now, the staff however are amazing so friendly and will do anything for you, checked in on 7/9/23 and the staff on that night imparticular the lady on reception and the lady working in the restaurant were so so friendly and had big smiles on there face even when they were short staffed, rushed off there feet and in the middle of a heatwave, would definitely stay here again.Food & drinks: The food in the restaurant was really nice, my steak was perfect and the breakfast is lovely.
Staff ensured that one room was suitable for a disabled person, the other room was great. Both rooms very clean and well presented.Rooms: Large, very comfortable and clean. Good night's rest as Premier Inn guaranteed.Safety: Staff ensure they knew of any help required in an emergency. Shown the nearest exits.Walkability: Easy access within the hotel and restaurant. If you wished you can walk into the town for shoppingFood & drinks: Fresh cooked to order, the Sunday roast is great value, the beef was very, very tender,
Stayed as we had a wedding to go to nearby. The ability to check in early was a bonus. The rooms were clean and comfortable. The room was very quiet so I got a great nights sleep. All staff were very friendly and helpful.Rooms: Quiet and clean.
Recently stayed here in the family room.Ok, rooms don't have air conditioning, that is normal in the UK, However during a cool period (around 18*C outside) we stayed and, due to the fact the window only opens 1", our room peaked at 30*C during the night.Premier Inn state the rooms are not sold as cool rooms, no air con etc so interior heating conditions are not covered under their Good Night guarantee.Mentioned at 01:30 during the night to the receptionist who stated they are aware of this as an issue and we were to wait for the manager to start shift.2 fans were already in the room on arrival which is a strong sign of an ongoing issue, although both were very poor to use and gave off next to no circulation.We were then asked to contact customer relations who have dismissed this as a concern.I stay at Premier Inns all over the country, this is not a general issue and is a local one.Shame customer relations don't accept that.4* for service as the local staff do what they can with the product they have.
Stayed for 4nights 5 days we were moved after the first night as we found some 8 leg past in the room but the staff were very helpful and helped to move us ,only given a 4 star for service as you have to ask for your room to be cleaned daily or it is not done automaticallyRooms: I think I said it all