Ask Italian

Xscape, Colorado Way, Castleford
01977 603475

Recent Reviews

Si

Great food, good value, staff were amazing! Large group of us but no waiting and weren't rushed either. No complaints from any of our group, everyone had a brilliant time!

Gemzsta Games

Great food and great customer service from Edit ?

Rebecca Gray

Fantastic service from our waitress Olivia this evening. Very attentive and could not have done more to help. Service made the evening. Thank you.

Yi Wang

Food is great, especially the cheese fondue starter and chocolate gnocchi dessert. Our waitress Olivia is super helpful and friendly.

Carla Hilton

Wonderful atmosphere for Christmas, food was delicious and the service from Olivia was outstanding! Highly recommended for a family get together at Christmas time.

Harry Broughton

We had Krisztina serving us for the night, she was very helpful and polite, and very attentive. Great service from her in particular!

simon whipp

Fantastic friendly server Olivia attentive and chatty really made our night special and will definitely be recommending here to friends and family.

Beth Kaye

Great restaurant, friendly staff and amazing catering for all allergies! We had a small issue with one order but it was quickly and easily rectified with no issue! Lovely staffVegetarian options: Tasty mealsDietary restrictions: Large Gluten Free menu and clear and easy to read menu for all allergies. Not a large nut content which was nice to see

Lisa York

Our waitress Olivia was fab, she was so friendly and kept checking that we were OK and if everything was OK. She was very friendly even though the restaurant was busy, we never felt that she didn't have time for us.

Jessica Thorndyke

I booked my team's christmas meal here for 13 people and I'm so glad I did. I had sent over the pre order form and somehow everything had got mixed up but Paige managed to sort it all out whilst ordering the food. She was fantastic. The food then came so quickly delivered by both Lewis and Paige they were both so friendly and everything we pre ordered was delivered without fault. They were both so attentive the whole time we were there. I would really like to thank them both for the service they provided to myself and my whole team. It can be so stressful organising food for a group and then when the pre order had come through wrong they really treated me with respect and reassurance I really did appreciate it. I hope they both get recognition for the excellent service they provided.Dietary restrictions: All the dietary restrictions were met with such care

Sarah sadio

Work Christmas do. Atmosphere was lively, food fantastic. Staff were perfect, never stopped serving and checking all

Luuta

Pollo Milanese with Chips£18.30"Breaded butterfly chicken breast, seasoned and roasted. Served with chips, broccoli and a creamy mushroom sauce."(AKA a substandard chicken burger)The menus don't come with pictures of the dishes. So for £18 I was picturing a fresh chicken breast, sliced sideways, freshly seasoned and roasted in an oven, with chips (or potatoes per the menu). There was no mention of any coating or batter.What I got was a flat, reconstituted chicken burger in a crispy batter that was, to all intents and purposes, on the same level as a big flattened out fish finger.It bore zero resemblance to a seasoned butterflied chicken breast and no resemblance to an authentic Italian meal.I ate as much as I could because I didn't want to upset my partner, but it was a struggle. It was like eating a very salty rubbery flip-flop and it had ZERO taste. For something described as "seasoned" I was surprised that all I could taste was lots and lots of salt.The mushroom sauce was a very thin soup, thinner than the Sainsbury's own mushroom soup you can pick up from the supermarket for 66p. I stupidly poured it on top of the chicken, hoping it would disguise the taste of the nasty thing, but it was so thin it immediately soaked into the coating. I tried scraping it off, but it was too late, it had vanished. The pot it came in was cracked all the way through, too, which was less than hygienic.Probably the most expensive chicken burger and mushroom soup I've ever had.I don't like pizzas, but this looked really tasty on the menu before we entered. Sadly, there were no photos to tell you what you were ACTUALLY ordering.The restaurant gets ZERO points for its misleading menu listing and ZERO points for charging the kind of money you would expect to pay for something fresh and tasty. Even MacDonald's chicken burgers are tastier and better quality than this.On entry, unasked, the meet and greet person on the door sloppily splashed raspberry lemonade in the vague direction of two shot glasses. Fortunately, the tables were covered in plastic table cloths from the 1970s. However, the squash was very tasty, but when ordered came with noticeably less raspberry.Finally, the place was incredibly noisy. I imagine it was designed to mirror a pub atmosphere, to be deliberately noisy in order to give it a "buzz".It could be that the pizzas are delicious and if you like noisy pub atmospheres it will be right up your street. But I wish that Italian fast food restaurants like this would only have on its menu what is decent to eat, rather than offload garbage onto its non-pizza eating customers.In summary:Meal was hot ✔️Chips were tasty ✔️Squash was tasty ✔️Meal was tasteless and rubbery ✖️Meal was overly salted ✖️Meal wasn't as described ✖️Meal was overpriced ✖️Squash not mixed as nicely as the taster shot glasses given on entry ✖️Service was sloppy ✖️

James Cox

Not normally a fan but the Mrs wanted to go for her birthday. To be fair the service was great and I really enjoyed the

Stu Woodward-Black

Where to start, we go to this restaurant quite a bit and it's always good, but today the staff went above and beyond to make our experience just perfect. The food was amazing as always. The puddings all sounded amazing, but we were struggling to decide, so the manager brought out the two puddings we ordered and a small taster of the third pudding we had wanted! The staff make every restaurant, and the staff at this place are a credit to ASK. Two people that made our experience special were Charlie and Christina - message to ASK management, if you don't promote these ladies you're missing a trick!!!

Stefanie F

Ate here twice whilst away with work. Really welcoming staff. Especially for a table of 1. Tried other places and it was like a hindrance to serve me. Really nice staff made me feel welcome. Fast service. Waiter remembered me second time round which was a nice touch. Burrata Carbonara was amazing! So were the meatballs. Cant fault the food. Have not one bad word to say.Havnt been to Ask Italian in years but would now recommend it and actively seek one out into the future. Worth a visit!

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