Sorry guys, after waiting 2 hours for food it was very cold, and not nice to be honest.
Neil Tennant
Best kirbab in
Ellie B
Rang over 50 times to amend my orderKept ending the phone EVERYTIME I rangRidiculous placeWon’t be ordering from there
Chris Kitson
Slight mis-hap with the order but rectified quickly we even got a free garlic bread..Kebab was hot and delicious and the garlic bread was really nice and hot as were the chips all for £12We will be back
Charlie Marsh
Absolutely disgusting. I'd advice no one orders from this place again. I've waited an hour n paid 24 pound for me my two kids n my partner some food and its dirty looks like it's been cooked days ago and to top it Off they can't even answer the phone so saying line busy straight After they delivered it!!
Dale Harrison
Only just started using Hanni’s recently as it’s the only place my gf will use, best pizza Iv had for 10 years, beats a dominoes anyday.
Cameron Orr
Always great pizza deals , fast, friendly delivery , great staff
Shauni Hyde
Do, NOT use Hanni’s Pizza in Castleford. Me and my husband have used this place for the past 5 years and have recommended it to sooo many people. Safe to say I will never give any of my money to this place again.After ordering a pizza tonight, we got two pizzas and my pizza wasn’t the correct one. So we rang the take away and asked if they could send the correct pizza out, the food was already 20minute past the max wait time by this point and we had been waiting an hour and half for it, so we were very hungry! Another 30 minutes passed with no sign of the pizza. So we rang and asked what the deal was. It had just been made and hadn’t even been sent out yet. So my husband politely explained that we’d like a refund for the one pizza. The guy on the phone said we’ll sort it. I then realised that they hadn’t explained how I’d get a refund. So I rang them back, just explaining the situation and asking how I would receive the refund. The man on the phone laughed throughout the entire conversation and literally said he didn’t know how I’d get the money. He then said “I don’t have time to speak to you”. So I asked him to repeat himself and asked if he’d just said he doesn’t have time for me, he proceeded to get very angry and explained how he was very busy with other orders, didn’t have time to speak to me, wasn’t bothered about my custom because they get plenty of orders elsewhere and patronisingly said several times, if I want to come into the shop they will give me 5 pounds. (Which doesn’t even cover the cost for the pizza) Suggesting that I was being pathetic for even asking. I told him I won’t be doing that and put the phone down as he began to shout at me down the phone. Never in my life have I been spoken to like that by anyone. Ps. The man was perfectly friendly and nice to my husband, apparently he just didn’t like me….. he also clearly never intended to give me a refund as apparently he had no clue how they would do that.Please avoid at all costs, never been spoken to with such disrespect.
Shauni Hetherington
Do, NOT use Hanni’s Pizza in Castleford. Me and my husband have used this place for the past 5 years and have recommended it to sooo many people. Safe to say I will never give any of my money to this place again.After ordering a pizza tonight, we got two pizzas and my pizza wasn’t the correct one. So we rang the take away and asked if they could send the correct pizza out, the food was already 20minute past the max wait time by this point and we had been waiting an hour and half for it, so we were very hungry! Another 30 minutes passed with no sign of the pizza. So we rang and asked what the deal was. It had just been made and hadn’t even been sent out yet. So my husband politely explained that we’d like a refund for the one pizza. The guy on the phone said we’ll sort it. I then realised that they hadn’t explained how I’d get a refund. So I rang them back, just explaining the situation and asking how I would receive the refund. The man on the phone laughed throughout the entire conversation and literally said he didn’t know how I’d get the money. He then said “I don’t have time to speak to you”. So I asked him to repeat himself and asked if he’d just said he doesn’t have time for me, he proceeded to get very angry and explained how he was very busy with other orders, didn’t have time to speak to me, wasn’t bothered about my custom because they get plenty of orders elsewhere and patronisingly said several times, if I want to come into the shop they will give me 5 pounds. (Which doesn’t even cover the cost for the pizza) Suggesting that I was being pathetic for even asking. I told him I won’t be doing that and put the phone down as he began to shout at me down the phone. Never in my life have I been spoken to like that by anyone. Ps. The man was perfectly friendly and nice to my husband, apparently he just didn’t like me….. he also clearly never intended to give me a refund as apparently he had no clue how they would do that.Please avoid at all costs, never been spoken to with such disrespect.
Pizza base not nice, heavy dough needs work, prices are being made up randomly, overall not worth using untill change.
Debbie
We wasn't expecting much, but we're pleasantly surprised. The pizza and garlic bread was top tier. Kebab and chips however were average.We will certainly order pizza and garlic bread again.
Chris Vincent
Ordered a takeaway tonight ;13/04/23) and it was the worst meal I’ve ever had the chicken was so poorly cooked and asked for cheese on the chips which didn’t happen I wouldn’t feed this food to my dog never mind another person
Chloe Farish
Pizza looked like it had been chucked about with too much cheese spilling off it, asked for just large chips and they sent me cheesy ones, phoned up to say they gave me the wrong chips and just got laughed at and the guy on the phone just kept making excuses. He barely knew English
Tom
Consistently good service and amazing tasting food. I always get the share box most Fridays :-)
Sorry guys, after waiting 2 hours for food it was very cold, and not nice to be honest.
Best kirbab in
Rang over 50 times to amend my orderKept ending the phone EVERYTIME I rangRidiculous placeWon’t be ordering from there
Slight mis-hap with the order but rectified quickly we even got a free garlic bread..Kebab was hot and delicious and the garlic bread was really nice and hot as were the chips all for £12We will be back
Absolutely disgusting. I'd advice no one orders from this place again. I've waited an hour n paid 24 pound for me my two kids n my partner some food and its dirty looks like it's been cooked days ago and to top it Off they can't even answer the phone so saying line busy straight After they delivered it!!
Only just started using Hanni’s recently as it’s the only place my gf will use, best pizza Iv had for 10 years, beats a dominoes anyday.
Always great pizza deals , fast, friendly delivery , great staff
Do, NOT use Hanni’s Pizza in Castleford. Me and my husband have used this place for the past 5 years and have recommended it to sooo many people. Safe to say I will never give any of my money to this place again.After ordering a pizza tonight, we got two pizzas and my pizza wasn’t the correct one. So we rang the take away and asked if they could send the correct pizza out, the food was already 20minute past the max wait time by this point and we had been waiting an hour and half for it, so we were very hungry! Another 30 minutes passed with no sign of the pizza. So we rang and asked what the deal was. It had just been made and hadn’t even been sent out yet. So my husband politely explained that we’d like a refund for the one pizza. The guy on the phone said we’ll sort it. I then realised that they hadn’t explained how I’d get a refund. So I rang them back, just explaining the situation and asking how I would receive the refund. The man on the phone laughed throughout the entire conversation and literally said he didn’t know how I’d get the money. He then said “I don’t have time to speak to you”. So I asked him to repeat himself and asked if he’d just said he doesn’t have time for me, he proceeded to get very angry and explained how he was very busy with other orders, didn’t have time to speak to me, wasn’t bothered about my custom because they get plenty of orders elsewhere and patronisingly said several times, if I want to come into the shop they will give me 5 pounds. (Which doesn’t even cover the cost for the pizza) Suggesting that I was being pathetic for even asking. I told him I won’t be doing that and put the phone down as he began to shout at me down the phone. Never in my life have I been spoken to like that by anyone. Ps. The man was perfectly friendly and nice to my husband, apparently he just didn’t like me….. he also clearly never intended to give me a refund as apparently he had no clue how they would do that.Please avoid at all costs, never been spoken to with such disrespect.
Do, NOT use Hanni’s Pizza in Castleford. Me and my husband have used this place for the past 5 years and have recommended it to sooo many people. Safe to say I will never give any of my money to this place again.After ordering a pizza tonight, we got two pizzas and my pizza wasn’t the correct one. So we rang the take away and asked if they could send the correct pizza out, the food was already 20minute past the max wait time by this point and we had been waiting an hour and half for it, so we were very hungry! Another 30 minutes passed with no sign of the pizza. So we rang and asked what the deal was. It had just been made and hadn’t even been sent out yet. So my husband politely explained that we’d like a refund for the one pizza. The guy on the phone said we’ll sort it. I then realised that they hadn’t explained how I’d get a refund. So I rang them back, just explaining the situation and asking how I would receive the refund. The man on the phone laughed throughout the entire conversation and literally said he didn’t know how I’d get the money. He then said “I don’t have time to speak to you”. So I asked him to repeat himself and asked if he’d just said he doesn’t have time for me, he proceeded to get very angry and explained how he was very busy with other orders, didn’t have time to speak to me, wasn’t bothered about my custom because they get plenty of orders elsewhere and patronisingly said several times, if I want to come into the shop they will give me 5 pounds. (Which doesn’t even cover the cost for the pizza) Suggesting that I was being pathetic for even asking. I told him I won’t be doing that and put the phone down as he began to shout at me down the phone. Never in my life have I been spoken to like that by anyone. Ps. The man was perfectly friendly and nice to my husband, apparently he just didn’t like me….. he also clearly never intended to give me a refund as apparently he had no clue how they would do that.Please avoid at all costs, never been spoken to with such disrespect.
Friendly people, great service and lovely food ??
Restaurantji Recommends
Pizza base not nice, heavy dough needs work, prices are being made up randomly, overall not worth using untill change.
We wasn't expecting much, but we're pleasantly surprised. The pizza and garlic bread was top tier. Kebab and chips however were average.We will certainly order pizza and garlic bread again.
Ordered a takeaway tonight ;13/04/23) and it was the worst meal I’ve ever had the chicken was so poorly cooked and asked for cheese on the chips which didn’t happen I wouldn’t feed this food to my dog never mind another person
Pizza looked like it had been chucked about with too much cheese spilling off it, asked for just large chips and they sent me cheesy ones, phoned up to say they gave me the wrong chips and just got laughed at and the guy on the phone just kept making excuses. He barely knew English
Consistently good service and amazing tasting food. I always get the share box most Fridays :-)