My recent experience with Jade Garden left much to be desired, warranting a one-star rating.Despite placing an order via Deliveroo around 7:30 p.m., my food didn't arrive until a staggering 9:50 p.m. This extensive delay was exacerbated by a phone call to the restaurant at 9:00 p.m., where I was assured that my order was en route. Given that I reside a mere five minutes away, such a prolonged wait time is utterly unacceptable.Upon finally receiving the order, my disappointment only deepened. The food arrived stone cold and noticeably soggy, rendering it virtually inedible. Regrettably, consuming even a portion of the meal led to both myself and my partner falling ill. In fact, my girlfriend experienced such severe discomfort that she ultimately vomited as a result of the food.In light of these distressing circumstances, I strongly advise against patronizing Jade Garden. The abysmal food quality and negligent service make it a regrettable dining choice, and I would caution others to seek alternatives to avoid similar experiences.
Georgia Roberts
We have been ordering from this take away for over two years now and honestly can never fault anything , food is amazing and portion sizes are great too .
Priyanka Bhathija
Lovely food... its a takeaway , so won't be fair adding stars to the atmosphere.
Carl Atkinson
Cold food when delivered, and Duck spring rolls with absolutely no Duck ? ??♂️
Stuart Wilson
Great Chinese takeaway, easily the best in the Castleford area!
Jane Roberts
Ordered from here tonight and paid £30 for our meals . I’m not one to complain but to be honest we ordered special chow mein and thought it was just a tub of dry noodles n onions hardly had any meat in at all , a few bits of chicken and pork and I mean a few bits . The curry was full of onion very little meat . On a good note the prawn toast was nice and the pancake rolls were ok .Sadly we will not be orderering from here again .
laura franks
After a warm and friendly lady took my order I was amazed how quick the food was delivered, by a lovely gentleman. The food as always was amazing quality. So hot and packed to perfection. Thank you for the wonderful service.
Debra Gill
Great food always arrives on time and never been disappointed with our orders ?
KillSmoke
Absolutely gorgeous ! Best chinese in cas in my opinion! And I've ordered from a few since moving here a month ago, been disappointed every time, but this place is amazing. Curry sauce is abit watery and prawn crackers not the best so not a star off, but lovely food, fast delivery, good prices, huge portion, flavour is on point
Rachel Bilsbrough
Fast service Salt and pepper box was lovely highly recommended
Woman on the phone was absolutely lovely, so polite and explained very simply the difference between something without making me feel stupid. Food came very fast, delivery person was lovely and the food was outstanding. Huge portion sizes for the price and the best Chow Mein I've ever had.
Nathaniel Hopwood
We get a munch box every week tasty every time cant fault it thank you
Cameron Orr
Always great food and friendly service
Sarah
Absolutely disgusted. Order arrived partially wrong. We called them straight away to be told when the driver got back he would come back with my children’s correct order. Over an hour later the driver returned with part of the order we weren’t allowed a replacement for the side orders such as chips that we had received earlier so I had to warm them up. When we asked why it took so long for a replacement when they are only up the road they explained that on Tuesdays our food does not even come from castleford it comes from Pontefract (to save money) - this and the fact that 5 deliveries are done in one go explains why the food is cold. We were refused a partial refund and received no apology. Never again. Worst £27 I’ve ever spent!!
Matthew Brownridge
Waste of 42 quid beef that was chewy rubber boiled rice that was hard undercooked, chips undercooked, load of crud save your cash go somewhere else.
My recent experience with Jade Garden left much to be desired, warranting a one-star rating.Despite placing an order via Deliveroo around 7:30 p.m., my food didn't arrive until a staggering 9:50 p.m. This extensive delay was exacerbated by a phone call to the restaurant at 9:00 p.m., where I was assured that my order was en route. Given that I reside a mere five minutes away, such a prolonged wait time is utterly unacceptable.Upon finally receiving the order, my disappointment only deepened. The food arrived stone cold and noticeably soggy, rendering it virtually inedible. Regrettably, consuming even a portion of the meal led to both myself and my partner falling ill. In fact, my girlfriend experienced such severe discomfort that she ultimately vomited as a result of the food.In light of these distressing circumstances, I strongly advise against patronizing Jade Garden. The abysmal food quality and negligent service make it a regrettable dining choice, and I would caution others to seek alternatives to avoid similar experiences.
We have been ordering from this take away for over two years now and honestly can never fault anything , food is amazing and portion sizes are great too .
Lovely food... its a takeaway , so won't be fair adding stars to the atmosphere.
Cold food when delivered, and Duck spring rolls with absolutely no Duck ? ??♂️
Great Chinese takeaway, easily the best in the Castleford area!
Ordered from here tonight and paid £30 for our meals . I’m not one to complain but to be honest we ordered special chow mein and thought it was just a tub of dry noodles n onions hardly had any meat in at all , a few bits of chicken and pork and I mean a few bits . The curry was full of onion very little meat . On a good note the prawn toast was nice and the pancake rolls were ok .Sadly we will not be orderering from here again .
After a warm and friendly lady took my order I was amazed how quick the food was delivered, by a lovely gentleman. The food as always was amazing quality. So hot and packed to perfection. Thank you for the wonderful service.
Great food always arrives on time and never been disappointed with our orders ?
Absolutely gorgeous ! Best chinese in cas in my opinion! And I've ordered from a few since moving here a month ago, been disappointed every time, but this place is amazing. Curry sauce is abit watery and prawn crackers not the best so not a star off, but lovely food, fast delivery, good prices, huge portion, flavour is on point
Fast service Salt and pepper box was lovely highly recommended
Restaurantji Recommends
Woman on the phone was absolutely lovely, so polite and explained very simply the difference between something without making me feel stupid. Food came very fast, delivery person was lovely and the food was outstanding. Huge portion sizes for the price and the best Chow Mein I've ever had.
We get a munch box every week tasty every time cant fault it thank you
Always great food and friendly service
Absolutely disgusted. Order arrived partially wrong. We called them straight away to be told when the driver got back he would come back with my children’s correct order. Over an hour later the driver returned with part of the order we weren’t allowed a replacement for the side orders such as chips that we had received earlier so I had to warm them up. When we asked why it took so long for a replacement when they are only up the road they explained that on Tuesdays our food does not even come from castleford it comes from Pontefract (to save money) - this and the fact that 5 deliveries are done in one go explains why the food is cold. We were refused a partial refund and received no apology. Never again. Worst £27 I’ve ever spent!!
Waste of 42 quid beef that was chewy rubber boiled rice that was hard undercooked, chips undercooked, load of crud save your cash go somewhere else.