Been using this branch for years.But, unfortunately been let done with a online pickup order.A complaint was made, and branch owner contacted me didn't even apologise, blamed it on technical issues.No wonder its having so many negative reviews.
Nathan Burton
It's not got better since they changed the menu and the price to make your own flavours and what you want on it is ridiculously expensive.
macedonboy
Came in for a quick lunch while visiting Dewsbury. This is a pretty standard Subway set up where you select your sandwich, ingredients for take out or sit in. I was sad to see that Subway has abandoned the vegan meatballs, I enjoyed that. Their new vegan meat thing is a Vegan philly steak sandwich. The vegan meat had a nice texture, but not much taste. The teriyaki sauce basically overwhelmed anything else that was in the sandwich.
Tee K
Wouldn’t even give it 1 star. Such a disappointment, was a regular here alongside my family.There is NO customer service here at all which is shocking considering this is a create your own sub experience in which you’re expected to talk and be listened to by the person creating the sub.We asked for cheese to be placed on top of the meat so it could be melted together for a salad and this was first met with a “no we can’t do this”. When we said that we have always done this and it’s been allowed as well as questioning why it makes a difference, the server then allowed it. But kept muttering under her breath.The woman also berated a young lad who works there in front of other customers. She told him he didn’t use the mop bucket properly and that last time he made the same mistake. She also shouted at him for his use of the oven.Absolutely shocking to treat your co-worker/employee like that in front of members of the public or in general! Made me feel very uncomfortable.Not going to bother going to this branch anymore. Piss-poor attitude from workers who clearly couldn’t care less about their customers.
Faheem Ismail
Worst customer service ever. No wonder this place is dead.Went in half hour before closing with my kids.. and straight away, can't sit inside we need to mop.Mop afterwards when your customers are gone.Will not be going yo Subway ever again.Fix your attitude..
Rayaan Shaikh
Didn't have the best experience here at all. The staff were extremely slow, faffing about and took almost 20 minutes to make 3 sandwiches.One guy in particular asked 3-4 times what I wanted in the sandwich which clearly showed he was asking questions without listening to the answers! Food was okay though, like any other subway but service was abysmal
Shaun Bartley
Good selection clean take hygiene very seriously polite friendly staff would recommend
ellie carr
Ordered 2 meals yesterday via uber eats costing over £20 with delivery the driver delivered to the wrong address our neighbour brought it straight to us but food was freezing it hadn't been toasted as requested and some of the salad was still frozen
BB Lawlight
Evey time you order, it's messed up half order forgotten, toasted when asked for it not to be. This is now the like 8th time. And when you ring them up they say oh well we can't do anything we can't get a driver out. Apply for a refund....but after the 1st like 4 times you get questions on why you are doing it...Well because the store messes up continously read the order.
Mohammad Khan
The guy speaking Punjabi to his taxi driver mate while im ordering gave me a 4 inch sub when I asked for a 6 inch hope he gets sacked
It's Subway you know what to expect by now. 1 thing I will say is dont't be afraid to try something new, something as small as the right sauce can change a sandwich from a 5 to a 8. Same with bread and salad, so be picky and dont't stop until you find your perfect sandwich.
Ayshea Allan
Food was nice, only thing that let it down was the toilets were filthy
Been using this branch for years.But, unfortunately been let done with a online pickup order.A complaint was made, and branch owner contacted me didn't even apologise, blamed it on technical issues.No wonder its having so many negative reviews.
It's not got better since they changed the menu and the price to make your own flavours and what you want on it is ridiculously expensive.
Came in for a quick lunch while visiting Dewsbury. This is a pretty standard Subway set up where you select your sandwich, ingredients for take out or sit in. I was sad to see that Subway has abandoned the vegan meatballs, I enjoyed that. Their new vegan meat thing is a Vegan philly steak sandwich. The vegan meat had a nice texture, but not much taste. The teriyaki sauce basically overwhelmed anything else that was in the sandwich.
Wouldn’t even give it 1 star. Such a disappointment, was a regular here alongside my family.There is NO customer service here at all which is shocking considering this is a create your own sub experience in which you’re expected to talk and be listened to by the person creating the sub.We asked for cheese to be placed on top of the meat so it could be melted together for a salad and this was first met with a “no we can’t do this”. When we said that we have always done this and it’s been allowed as well as questioning why it makes a difference, the server then allowed it. But kept muttering under her breath.The woman also berated a young lad who works there in front of other customers. She told him he didn’t use the mop bucket properly and that last time he made the same mistake. She also shouted at him for his use of the oven.Absolutely shocking to treat your co-worker/employee like that in front of members of the public or in general! Made me feel very uncomfortable.Not going to bother going to this branch anymore. Piss-poor attitude from workers who clearly couldn’t care less about their customers.
Worst customer service ever. No wonder this place is dead.Went in half hour before closing with my kids.. and straight away, can't sit inside we need to mop.Mop afterwards when your customers are gone.Will not be going yo Subway ever again.Fix your attitude..
Didn't have the best experience here at all. The staff were extremely slow, faffing about and took almost 20 minutes to make 3 sandwiches.One guy in particular asked 3-4 times what I wanted in the sandwich which clearly showed he was asking questions without listening to the answers! Food was okay though, like any other subway but service was abysmal
Good selection clean take hygiene very seriously polite friendly staff would recommend
Ordered 2 meals yesterday via uber eats costing over £20 with delivery the driver delivered to the wrong address our neighbour brought it straight to us but food was freezing it hadn't been toasted as requested and some of the salad was still frozen
Evey time you order, it's messed up half order forgotten, toasted when asked for it not to be. This is now the like 8th time. And when you ring them up they say oh well we can't do anything we can't get a driver out. Apply for a refund....but after the 1st like 4 times you get questions on why you are doing it...Well because the store messes up continously read the order.
The guy speaking Punjabi to his taxi driver mate while im ordering gave me a 4 inch sub when I asked for a 6 inch hope he gets sacked
Restaurantji Recommends
Literally missing half my order. Rubbish.
It's Subway you know what to expect by now. 1 thing I will say is dont't be afraid to try something new, something as small as the right sauce can change a sandwich from a 5 to a 8. Same with bread and salad, so be picky and dont't stop until you find your perfect sandwich.
Food was nice, only thing that let it down was the toilets were filthy
Very nice as alwaysAnd clean
Very good service ?Thanks guys