Dont get me wrong the food WOW it was amazing but we had to wait.We booked a table the day befor as told it gets busy on a sunday, we got ther in plenty of time and shown to seat and got out drink with in minutes or ordeing them.We order the food and waited and waited and waited then we asked to move table due to a large table coming in witch we moved with out any problem. 1hour later they came out and they where cold bar 1 so we asked could they be heated up please. 15 min later they were back out.They only changed use for the drinks in the end and apologies so much.
James Langmead
Appalling customer service. Stayed here one week ago. My booking document clearly state that I have agreed to pay £75 for a room and have opted to pay £14 for two breakfasts. When I paid at the accommodation I asked about the breakfast and was told there wasn't any.I then asked for a £14 refund. The two members of staff working at the bar were very unhelpful, clearly did not have any idea of customer service and told me their manager was away and they could not issue a refund without their permission.I followed this up 3 hrs later and the incompetent staff members still were not able to do anything.I was promised that the next morning when I left somebody would be there to issue me a refund. The next morning, a third member of staff called Kevin told me he also wasn't able to issue me with a refund and told me to email the manager.It is now one week on. I have emailed twice and had no response.Do not stay here, the customer service is dreadful and the staff are simply not up to the job. I paid for bed and breakfast but this was not delivered. Totally unacceptable. Unbelievable that the management have not been bothered to email back in over a week!!!!
Richard Lemm
Traditional, yet modern. Located in a nice area. Staff were welcoming.
Debbie Clayton
Waited an hour for food. Food was delicious and worth the wait. No parking, but we were allowed to take the dogs inside. All in all, it was a good experience, but not sure if I would go back.
Nana09
We called in for lunch. Unfortunately the choice was limited as it was 3:50pm on bank holiday Monday. Our food took an hour to arrive, but was delicious, hot and fresh. So although it was a bit disappointing that we couldn't have our first choice, and that the wait was quite long, it was worth the wait. It was nice that we were able to bring our dog inside also.
Simon Wright
Very quiet pub on a Thursday night. Which is what I was looking for. The food is supposed to be good although I didn't try it.Nice atmosphere with the pubs dogs being on good behaviour.
Emily McTaggart
Good pub. Excellent Sunday roast!
lim chan
The new inn is nice place, but I don’t buy anything
John Terrington
Overnight stay day 2 of the Pennine Way. Great food, attentive staff and the room had a bath!
Jay Bowden
I had a pleasant evening here back in February . I also really enjoyed my lunch/breakfast here too. However, I would agree with the complaints about the onion rings tasting like fish (especially as a vegetarian) but life goes on… I do remember the onions ruining the taste of my Guinness though ?
Nice pub, friendly, service was not great in all honesty, they forgot our order of chips and we had to chase. Good value though and recommended. Guinness was a 7/10.
Sebedee
Decent portions, great service. Onion rings and halloumi would've been non-vegetarian, but our server Jade made sure we were accommodated. Thanks Jade!Beer selection not bad; Punk IPA, Tetley Dark Mild on draft, Wainwright and Bradfield Blonde on cask at time of visiting (yesterday). Prices very reasonable. Caramelised onion & mozzarella baguette both delicious & generous. Light bites also.
Gareth Thompson
Cosy, nice food, it was a glorious day so all doors open to keep cool, unfortunately just a little to cool. Fortunately alcoves/room, not sure how to describe which for me was warmer available. Very clean and dog friendly with drinking bowls for them. Toilets immaculate. Will call again
Cathryn Epton
Had a lovely meal here last night as a large group. Geri and the team looked after us really well and the traditional pub food was delicious, home cooked, generous portions and great value for money! Thank you!
Garry Fisher
Popped in here on coronation Saturday, and it was fairly busy with customers celebrating. Everyone seemed to know each other. With a well-stocked bar and good surroundings, the place had a nice vibe to it.
Dont get me wrong the food WOW it was amazing but we had to wait.We booked a table the day befor as told it gets busy on a sunday, we got ther in plenty of time and shown to seat and got out drink with in minutes or ordeing them.We order the food and waited and waited and waited then we asked to move table due to a large table coming in witch we moved with out any problem. 1hour later they came out and they where cold bar 1 so we asked could they be heated up please. 15 min later they were back out.They only changed use for the drinks in the end and apologies so much.
Appalling customer service. Stayed here one week ago. My booking document clearly state that I have agreed to pay £75 for a room and have opted to pay £14 for two breakfasts. When I paid at the accommodation I asked about the breakfast and was told there wasn't any.I then asked for a £14 refund. The two members of staff working at the bar were very unhelpful, clearly did not have any idea of customer service and told me their manager was away and they could not issue a refund without their permission.I followed this up 3 hrs later and the incompetent staff members still were not able to do anything.I was promised that the next morning when I left somebody would be there to issue me a refund. The next morning, a third member of staff called Kevin told me he also wasn't able to issue me with a refund and told me to email the manager.It is now one week on. I have emailed twice and had no response.Do not stay here, the customer service is dreadful and the staff are simply not up to the job. I paid for bed and breakfast but this was not delivered. Totally unacceptable. Unbelievable that the management have not been bothered to email back in over a week!!!!
Traditional, yet modern. Located in a nice area. Staff were welcoming.
Waited an hour for food. Food was delicious and worth the wait. No parking, but we were allowed to take the dogs inside. All in all, it was a good experience, but not sure if I would go back.
We called in for lunch. Unfortunately the choice was limited as it was 3:50pm on bank holiday Monday. Our food took an hour to arrive, but was delicious, hot and fresh. So although it was a bit disappointing that we couldn't have our first choice, and that the wait was quite long, it was worth the wait. It was nice that we were able to bring our dog inside also.
Very quiet pub on a Thursday night. Which is what I was looking for. The food is supposed to be good although I didn't try it.Nice atmosphere with the pubs dogs being on good behaviour.
Good pub. Excellent Sunday roast!
The new inn is nice place, but I don’t buy anything
Overnight stay day 2 of the Pennine Way. Great food, attentive staff and the room had a bath!
I had a pleasant evening here back in February . I also really enjoyed my lunch/breakfast here too. However, I would agree with the complaints about the onion rings tasting like fish (especially as a vegetarian) but life goes on… I do remember the onions ruining the taste of my Guinness though ?
Restaurantji Recommends
Nice pub, friendly, service was not great in all honesty, they forgot our order of chips and we had to chase. Good value though and recommended. Guinness was a 7/10.
Decent portions, great service. Onion rings and halloumi would've been non-vegetarian, but our server Jade made sure we were accommodated. Thanks Jade!Beer selection not bad; Punk IPA, Tetley Dark Mild on draft, Wainwright and Bradfield Blonde on cask at time of visiting (yesterday). Prices very reasonable. Caramelised onion & mozzarella baguette both delicious & generous. Light bites also.
Cosy, nice food, it was a glorious day so all doors open to keep cool, unfortunately just a little to cool. Fortunately alcoves/room, not sure how to describe which for me was warmer available. Very clean and dog friendly with drinking bowls for them. Toilets immaculate. Will call again
Had a lovely meal here last night as a large group. Geri and the team looked after us really well and the traditional pub food was delicious, home cooked, generous portions and great value for money! Thank you!
Popped in here on coronation Saturday, and it was fairly busy with customers celebrating. Everyone seemed to know each other. With a well-stocked bar and good surroundings, the place had a nice vibe to it.