The food was substandard I had a pizza which was dry and tasteless. The waiter was good but subservient he didn't have a voice on the quality and when I asked to see the manager they left it to the waiter to hear my complaint.. the only discount provided was the removal.of the service charge which was a choice I could have made myself. This team needs to acknowledge that the food is substandard and need to manage and resolve to survive.
Rebecca Green
Three adults plus a baby. Early dinner, service was friendly and efficient, team were very accommodating to the little one.
GPTLebu
We had 3 breakfasts and 3 dinners here whilst staying in the Hotel at the beginning of October 2023 The breakfasts were outstanding with an extensive selection of quality continental items. Hot breakfasts items were of very good quality too and appreciated the excellent coffee machines with multiple selection, Evening meals were excellent-we had 2 courses each evening and soft drinks. George, the restaurant manager was very friendly and provided a seamless service as did the other servers Also the main course meals were very tasty and particularly liked the Hanger steak and the circular raspberry cheesecake. Side green vegetables and chips so good too!. Highly recommend
Elliemo1996
Love this hotel and always book the apartment accommodation which is lovely. Brasserie lets the visit down most times, either forget our order, or took an hour to arrive. Room service was 2 hours, chips and a salad took an hour, nice when it gets there but such long waits
Resort642535
My friends and I visited the De Vere Cotswold Water Park for a spa break. We had the most fabulous time. Our dinner was lovely and John our waiter made our night exceptionally special. He made my friends and I feel very welcome and helped to celebrate one of our birthdays, he was a shining light and always had a smile on his face! He was amazing and deserves a big raise! Our spa treatments were also nice and we were quite relaxed after. Would not hesitate to return :)
Matthew Bryan
Very overpriced food for what it is. I’m staying here at the hotel for a few days but will now defo eat elsewhere after my first meal experience
Roam50391973252
Whilst staying at the De Vere Cotswold Water Park we chose the Brasserie restaurant Service was good and location excellent We ordered fish - which was overdone and chicken very dry Also had breakfast here which was excellent
186400Caroline
We booked on line and were delighted to be sat with a lake view. The staff were all really lovely and friendly, the service well worth 10% added to the bill. We had fantastic food, sharing focaccia bread, then having the gnocchi and risotto both delicious and piping hot. Deserts were so good as well, raspberry cheesecake and tiramisu. The wine list was great as well with champagne by the glass which we had. Plus an excellent desert wine. Big thank you to George and John for 1st class service.
865kth
We tried the brasserie as staying at the hotel, but we're disappointed by the menu to start as it was the same as the lounge and bar one of the hotel except a few more meals added. And the prices were very expensive for what it is. I think if they added more dietary requirements and choices on the menu and lower the price they would get more satisfied customers and people would keep returning.
Rob Chignell
Welcoming entrance, junior staff were willing. Apparently they had no bread or sparkling water which was disappointing. We ordered several mains, pork and steak were good quality but two of our party ordered the pea and leek risotto which was awful. It was made with spring onion rather than leek, peas were dull and overcooked and risotto itself was a tasteless mush. Whilst the waitress was polite and apologetic, the manager completely blanked us and made no attempt to reconcile our issue.
Awful afternoon tea with worrying attention to food safety standards and lack of knowledge about dietary requirements. Presented with a warm afternoon tea, dry sandwiches and cakes which were obviously not suitable for vegetarians. Unfortunately the Restaurant manager was confrontational and aggressive.
Neal Denton
Very good service
J H
Nice atmosphere overlooking the lake and friendly staff, but not the quality you would expect from the price. Beef shin was too salty
G2756ZDmichelles
Not sure what the meat was but it was awful. Waiter said many people return it to kitchen...Perhaps an idea to review and replace?
courtneybex
Not the best! Lovely little area to dine but the food isn’t great. We ate dinner here one night the food came out within 5 mins was so quick, burger was nice but the chips weren’t nice, they were super oily and tasted like they’d been cooked once then reheated! The steak tasted of nothing which is a shame for the price. Cocktails were nice and the staff were so lovely couldn’t fault them! Just a shame about the food.
The food was substandard I had a pizza which was dry and tasteless. The waiter was good but subservient he didn't have a voice on the quality and when I asked to see the manager they left it to the waiter to hear my complaint.. the only discount provided was the removal.of the service charge which was a choice I could have made myself. This team needs to acknowledge that the food is substandard and need to manage and resolve to survive.
Three adults plus a baby. Early dinner, service was friendly and efficient, team were very accommodating to the little one.
We had 3 breakfasts and 3 dinners here whilst staying in the Hotel at the beginning of October 2023 The breakfasts were outstanding with an extensive selection of quality continental items. Hot breakfasts items were of very good quality too and appreciated the excellent coffee machines with multiple selection, Evening meals were excellent-we had 2 courses each evening and soft drinks. George, the restaurant manager was very friendly and provided a seamless service as did the other servers Also the main course meals were very tasty and particularly liked the Hanger steak and the circular raspberry cheesecake. Side green vegetables and chips so good too!. Highly recommend
Love this hotel and always book the apartment accommodation which is lovely. Brasserie lets the visit down most times, either forget our order, or took an hour to arrive. Room service was 2 hours, chips and a salad took an hour, nice when it gets there but such long waits
My friends and I visited the De Vere Cotswold Water Park for a spa break. We had the most fabulous time. Our dinner was lovely and John our waiter made our night exceptionally special. He made my friends and I feel very welcome and helped to celebrate one of our birthdays, he was a shining light and always had a smile on his face! He was amazing and deserves a big raise! Our spa treatments were also nice and we were quite relaxed after. Would not hesitate to return :)
Very overpriced food for what it is. I’m staying here at the hotel for a few days but will now defo eat elsewhere after my first meal experience
Whilst staying at the De Vere Cotswold Water Park we chose the Brasserie restaurant Service was good and location excellent We ordered fish - which was overdone and chicken very dry Also had breakfast here which was excellent
We booked on line and were delighted to be sat with a lake view. The staff were all really lovely and friendly, the service well worth 10% added to the bill. We had fantastic food, sharing focaccia bread, then having the gnocchi and risotto both delicious and piping hot. Deserts were so good as well, raspberry cheesecake and tiramisu. The wine list was great as well with champagne by the glass which we had. Plus an excellent desert wine. Big thank you to George and John for 1st class service.
We tried the brasserie as staying at the hotel, but we're disappointed by the menu to start as it was the same as the lounge and bar one of the hotel except a few more meals added. And the prices were very expensive for what it is. I think if they added more dietary requirements and choices on the menu and lower the price they would get more satisfied customers and people would keep returning.
Welcoming entrance, junior staff were willing. Apparently they had no bread or sparkling water which was disappointing. We ordered several mains, pork and steak were good quality but two of our party ordered the pea and leek risotto which was awful. It was made with spring onion rather than leek, peas were dull and overcooked and risotto itself was a tasteless mush. Whilst the waitress was polite and apologetic, the manager completely blanked us and made no attempt to reconcile our issue.
Restaurantji Recommends
Awful afternoon tea with worrying attention to food safety standards and lack of knowledge about dietary requirements. Presented with a warm afternoon tea, dry sandwiches and cakes which were obviously not suitable for vegetarians. Unfortunately the Restaurant manager was confrontational and aggressive.
Very good service
Nice atmosphere overlooking the lake and friendly staff, but not the quality you would expect from the price. Beef shin was too salty
Not sure what the meat was but it was awful. Waiter said many people return it to kitchen...Perhaps an idea to review and replace?
Not the best! Lovely little area to dine but the food isn’t great. We ate dinner here one night the food came out within 5 mins was so quick, burger was nice but the chips weren’t nice, they were super oily and tasted like they’d been cooked once then reheated! The steak tasted of nothing which is a shame for the price. Cocktails were nice and the staff were so lovely couldn’t fault them! Just a shame about the food.