Amazing food today ! Big shout out to Leah who looked after us and her efforts were impeccable! Thank you for making us feel welcomed and the kind gesture with the birthday cake offering was such a lovely surprise which made our visit extra special.
Jackie Williams
I have to write to say how very disappointed I am in Pizza Express in Salisbury. We ordered online for a delivery from this restaurant, and even though payment was taken, and a time given for delivery, the meal was cancelled over an hour after it was supposed to have been delivered. I spoke to a so-called manager today (5/3/24), who did not apologise, and did not give me any reassurance that compensation for this utter incompetence by the restaurant could be given. I would just have liked him to have said, "I'm so sorry for your inconvenience. This should not have happened". But he said nothing of the sort, and actually put the phone down before we had ended our conversation!! We have had similar issues in the past, with tables being cancelled at the last minute and group bookings being told to pre-order, and then the restaurant not having the dishes we had ordered when we got there. There are many other good places to eat in Salisbury: I suggest you take your business there.
dp
Firstly, I would like to state the pizza (on my behalf) was quite lovely, however the restaurant did let us down, To begin, there were certain staff members who were very disrespectful - such as practically smashing down the starters onto the table, That was very shocking, but futher issues continued as we had to wait around 35 minutes for our food; an appalling lack of time management skills. Our waiter was lovely, herself and another lady were very polite and bubbly, contrasting with other members of the group. Continuing, one of what we believe chiefs leaded over our seating area to talk to another member of the team. Disappointing attitude but decent food, however my family disliked their food, saying it was burnt and rubbery. Would not recommend eating at Sailsbury PE.
Ashley Wyatt
Great food and customer service, but the tables and chairs need to be cleaned
harriet kelly
Came in on valentine’s day, super busy but service was amazing multiple checks on us for food and more drinks, food was incredible!! all staff were super friendly and chatty and very lovely atmosphere all round!!
ChilledHants
Excellent pizzas with decent level of toppings. A very nice bottle of pinot grigio. Attentive & efficient service. It was a busy restaurant which was nice to see in the current climate, but then if this restaurant is consistent with this all round quality service, then customers will come. We will be back.
dave1956
Pizzas across all outlets have become really expensive, £15 plus, considering the cost of ingredients and offset against running costs, its money for old rope. The waitress was very nice and accommodating. The coke was ok if you like sugary drinks, and the jug of water was nice. The pizzas' different story. we ordered the veggie pizza, and the meat pizza, both bases were soggy and undercooked, the veg/meat was sparse. won't be using again
Adam Woods
As always, excellent....a reliably good chain in
JJ Gang Official
This place is a joke of Salisbury. The service is bad, served by obviously uncaring employees and its food is sub-par. I have gone here three times, and EVERY SINGLE TIME i have been let down. Do not let this place give you a bad idea of Salisbury, because trust me, this is the backbone and filth of the cities food scene.
Lovely hot food from the standard Pizza Express menu. Sadly the waitress was very distracted, being more interested in her phone than the customers.
Emily Askew
Leah was a brilliant waiter - she was having to cover a number of extra jobs due to staff being away and we were really impressed with her service and how hard she was
Catherine Kay
Superb service and food as always, nothing was too much trouble for our
bernard duggan
Had a nice pizza here, it's worth downloading their application as this can reduce the cost a lot.
katejC1630DN
Lovely location opposite city square with guildhall. Small pizza express. I was given a table after waiting ages for anyone to make eye contact. Solo waitress without enough support so I don’t blame her. I decided to order takeaway. I had to wait again to order and had to get the waitresses attention and no inquiry from her whether I wanted a drink. She had some drunk customers to deal with. Ordered giadinera with normal mozzarella to take away. Pizza Hut have definitely given instructions to lessen everything. Only good portion was the artichokes. The tomato sauce was minimal and the raw onion was 4 times as much as should be so that by smell and taste it dominated everything. I took lots off sadly. Mozzarella was not very much. Base was not crispy. Sad really as they used to be so good and we’re the original taste of italy in the uk.
Very bad serviceWaiter very rude
Amazing food today ! Big shout out to Leah who looked after us and her efforts were impeccable! Thank you for making us feel welcomed and the kind gesture with the birthday cake offering was such a lovely surprise which made our visit extra special.
I have to write to say how very disappointed I am in Pizza Express in Salisbury. We ordered online for a delivery from this restaurant, and even though payment was taken, and a time given for delivery, the meal was cancelled over an hour after it was supposed to have been delivered. I spoke to a so-called manager today (5/3/24), who did not apologise, and did not give me any reassurance that compensation for this utter incompetence by the restaurant could be given. I would just have liked him to have said, "I'm so sorry for your inconvenience. This should not have happened". But he said nothing of the sort, and actually put the phone down before we had ended our conversation!! We have had similar issues in the past, with tables being cancelled at the last minute and group bookings being told to pre-order, and then the restaurant not having the dishes we had ordered when we got there. There are many other good places to eat in Salisbury: I suggest you take your business there.
Firstly, I would like to state the pizza (on my behalf) was quite lovely, however the restaurant did let us down, To begin, there were certain staff members who were very disrespectful - such as practically smashing down the starters onto the table, That was very shocking, but futher issues continued as we had to wait around 35 minutes for our food; an appalling lack of time management skills. Our waiter was lovely, herself and another lady were very polite and bubbly, contrasting with other members of the group. Continuing, one of what we believe chiefs leaded over our seating area to talk to another member of the team. Disappointing attitude but decent food, however my family disliked their food, saying it was burnt and rubbery. Would not recommend eating at Sailsbury PE.
Great food and customer service, but the tables and chairs need to be cleaned
Came in on valentine’s day, super busy but service was amazing multiple checks on us for food and more drinks, food was incredible!! all staff were super friendly and chatty and very lovely atmosphere all round!!
Excellent pizzas with decent level of toppings. A very nice bottle of pinot grigio. Attentive & efficient service. It was a busy restaurant which was nice to see in the current climate, but then if this restaurant is consistent with this all round quality service, then customers will come. We will be back.
Pizzas across all outlets have become really expensive, £15 plus, considering the cost of ingredients and offset against running costs, its money for old rope. The waitress was very nice and accommodating. The coke was ok if you like sugary drinks, and the jug of water was nice. The pizzas' different story. we ordered the veggie pizza, and the meat pizza, both bases were soggy and undercooked, the veg/meat was sparse. won't be using again
As always, excellent....a reliably good chain in
This place is a joke of Salisbury. The service is bad, served by obviously uncaring employees and its food is sub-par. I have gone here three times, and EVERY SINGLE TIME i have been let down. Do not let this place give you a bad idea of Salisbury, because trust me, this is the backbone and filth of the cities food scene.
Restaurantji Recommends
Lovely hot food from the standard Pizza Express menu. Sadly the waitress was very distracted, being more interested in her phone than the customers.
Leah was a brilliant waiter - she was having to cover a number of extra jobs due to staff being away and we were really impressed with her service and how hard she was
Superb service and food as always, nothing was too much trouble for our
Had a nice pizza here, it's worth downloading their application as this can reduce the cost a lot.
Lovely location opposite city square with guildhall. Small pizza express. I was given a table after waiting ages for anyone to make eye contact. Solo waitress without enough support so I don’t blame her. I decided to order takeaway. I had to wait again to order and had to get the waitresses attention and no inquiry from her whether I wanted a drink. She had some drunk customers to deal with. Ordered giadinera with normal mozzarella to take away. Pizza Hut have definitely given instructions to lessen everything. Only good portion was the artichokes. The tomato sauce was minimal and the raw onion was 4 times as much as should be so that by smell and taste it dominated everything. I took lots off sadly. Mozzarella was not very much. Base was not crispy. Sad really as they used to be so good and we’re the original taste of italy in the uk.