Zero stars for this place.Just went in, purchased a drink and a pastry, and headed upstairs to sit down, only to be approached by staff saying I could not sit inside, because I purchased downstairs 'from a different menu'. What on earth is that about?! There were at least 10 tables available for others (lunchtime on Good Friday!), so no honest reason to let me spend 10 mins there. I left and will never go back.Looking at other reviews, many have had a similar experience. So don't waste your time and money.The hot chocolate was Cadbury sugary powder, not worth the price!
Saam Javan Khoshdel
Fantastic and yummy food. Lovely place, very clean. Really lovely staff, especially Doris :)
Luka Stein
Nice Restaurant, Food came fast. No dressing on the salat. The Sandwich was Great. The Brownie was ok.
Jenny S
This review is for the café only. I'm a loyal long term Reeves customer and I will continue to be so for the bakery, but I will never visit your Salisbury café ever again. We arrived and queued at the top of the stairs. We could see at least 4 free tables, admittedly only one was cleared, but we were left stood waiting at the top of the stairs nearly 10 minutes and ignored, except to be asked to move out of way while they cleared tables (quite rudely too), which they didn't actually do anyway. After 10 minutes, and still being ignored, we left. There are too many cafés in Salisbury for your staff to treat customers this way.
Jacqui Chilcott
Went into the newly opened first floor coffee shop, told the young lady my husband was downstairs asking if we needed to order downstairs or in the coffee shop itself, I was immediately informed if he bought the food downstairs we couldn't eat it it upstairs so we ordered our food and asked for a piece of cake any cake and we were told we couldn't order cake to be eaten upstairs. I could not believe my ears needless to say we will not be using the coffee shop again . So so sad .
Peter Pickering
This is a really good bakery and cafe providing numerous products served by helpful polite staff. The bread bloomer we purchased was particularly delicious and we also sat outside and enjoyed a fruit juice, coffee and bacon & sausage roll that was impressive in both content and taste. In a great position for both a shopping break and people watching it has never failed to impress me with service and quality, Having visited it several times I thoroughly recommend it
Sally-Ann Barrell
Everything was lovely, food, drink, waitress upstairs in the cafe. All changed when we went downstairs to purchase some baguettes to take away and the server was so rude and abrupt, no smile/happy Christmas nothing, obviously didn't want to be there!!!Dietary restrictions: Was offered soya milk as alternative to ordinary milk
disneycourtney69
Bit of a joke No good - cooked breakfast No good size breakfast, choice of beans or tomato. Tomato not even cooked beans arrived cold sausage not hot 73c regulations not being met. Sort your act out could be nice place.
Robert O
Had a sausage roll it was absolutely gopping!. The sausage meat had the consistency of chewing gum and had no flavour. Knocked me sick.
Lemon Hazzed
Disappointing, 2 Wiltshire pasties were very average, unlike the price! I'm pretty sure the sandwich loaf I bought was left over from Saturday or before? High pricing, but the food is just average at best.The staff were very polite and helpful.
Cheese straw 3 for £2.40 just amazing. luck to ordered it just freshly not long out of the oven. Love love love.
Deborah Victoria
Arrived Monday 6th November would of liked a coffee and cake with partner, climbed the very thin stairway to upstairs seating area, had to stop on the stairs as two ladies in front, I asked why we couldn't get further in and the ladies pointed to a sign on the table at the top of the stairs saying "wait to be seated". There were 6 clean available tables to sit at. The ladies said they had been waiting ages already.Two staff visible, one taking a payment, the other flapping about with a cloth.I enquired why we couldn't be seated the older staff with the cloth informed us we seat you so we can fit people in, I pointed and said there are available seats we are queueing on the stairs it's dangerous, more people had joined the queue trailing down the stairs, now nobody can get out passed them , people trying to get out, elderly customers on the stairs, seats available.I went to find the manager and complained. We left, will never return
Ian_Frampton
Absolutely wonderful upstairs cafe. Food just lush! We had the Tea for two with sandwiches, huge teapot of tea and cake. Really filling and tasty. The staff were so fantastic. New lady called Doris was superb. Would thoroughly recommend! Thank you!
Wanda v
Wonderful selection of bread and pastries. Enjoyed the freshly-baked pies. Unfortunately no gluten-free options available.
dglen4
Nice products but never come across such miserable staff in my life i visited one in Amesbury and Salisbury staff we're the same in both and products way overpriced not worth the money they charge will not go back.
Zero stars for this place.Just went in, purchased a drink and a pastry, and headed upstairs to sit down, only to be approached by staff saying I could not sit inside, because I purchased downstairs 'from a different menu'. What on earth is that about?! There were at least 10 tables available for others (lunchtime on Good Friday!), so no honest reason to let me spend 10 mins there. I left and will never go back.Looking at other reviews, many have had a similar experience. So don't waste your time and money.The hot chocolate was Cadbury sugary powder, not worth the price!
Fantastic and yummy food. Lovely place, very clean. Really lovely staff, especially Doris :)
Nice Restaurant, Food came fast. No dressing on the salat. The Sandwich was Great. The Brownie was ok.
This review is for the café only. I'm a loyal long term Reeves customer and I will continue to be so for the bakery, but I will never visit your Salisbury café ever again. We arrived and queued at the top of the stairs. We could see at least 4 free tables, admittedly only one was cleared, but we were left stood waiting at the top of the stairs nearly 10 minutes and ignored, except to be asked to move out of way while they cleared tables (quite rudely too), which they didn't actually do anyway. After 10 minutes, and still being ignored, we left. There are too many cafés in Salisbury for your staff to treat customers this way.
Went into the newly opened first floor coffee shop, told the young lady my husband was downstairs asking if we needed to order downstairs or in the coffee shop itself, I was immediately informed if he bought the food downstairs we couldn't eat it it upstairs so we ordered our food and asked for a piece of cake any cake and we were told we couldn't order cake to be eaten upstairs. I could not believe my ears needless to say we will not be using the coffee shop again . So so sad .
This is a really good bakery and cafe providing numerous products served by helpful polite staff. The bread bloomer we purchased was particularly delicious and we also sat outside and enjoyed a fruit juice, coffee and bacon & sausage roll that was impressive in both content and taste. In a great position for both a shopping break and people watching it has never failed to impress me with service and quality, Having visited it several times I thoroughly recommend it
Everything was lovely, food, drink, waitress upstairs in the cafe. All changed when we went downstairs to purchase some baguettes to take away and the server was so rude and abrupt, no smile/happy Christmas nothing, obviously didn't want to be there!!!Dietary restrictions: Was offered soya milk as alternative to ordinary milk
Bit of a joke No good - cooked breakfast No good size breakfast, choice of beans or tomato. Tomato not even cooked beans arrived cold sausage not hot 73c regulations not being met. Sort your act out could be nice place.
Had a sausage roll it was absolutely gopping!. The sausage meat had the consistency of chewing gum and had no flavour. Knocked me sick.
Disappointing, 2 Wiltshire pasties were very average, unlike the price! I'm pretty sure the sandwich loaf I bought was left over from Saturday or before? High pricing, but the food is just average at best.The staff were very polite and helpful.
Restaurantji Recommends
Cheese straw 3 for £2.40 just amazing. luck to ordered it just freshly not long out of the oven. Love love love.
Arrived Monday 6th November would of liked a coffee and cake with partner, climbed the very thin stairway to upstairs seating area, had to stop on the stairs as two ladies in front, I asked why we couldn't get further in and the ladies pointed to a sign on the table at the top of the stairs saying "wait to be seated". There were 6 clean available tables to sit at. The ladies said they had been waiting ages already.Two staff visible, one taking a payment, the other flapping about with a cloth.I enquired why we couldn't be seated the older staff with the cloth informed us we seat you so we can fit people in, I pointed and said there are available seats we are queueing on the stairs it's dangerous, more people had joined the queue trailing down the stairs, now nobody can get out passed them , people trying to get out, elderly customers on the stairs, seats available.I went to find the manager and complained. We left, will never return
Absolutely wonderful upstairs cafe. Food just lush! We had the Tea for two with sandwiches, huge teapot of tea and cake. Really filling and tasty. The staff were so fantastic. New lady called Doris was superb. Would thoroughly recommend! Thank you!
Wonderful selection of bread and pastries. Enjoyed the freshly-baked pies. Unfortunately no gluten-free options available.
Nice products but never come across such miserable staff in my life i visited one in Amesbury and Salisbury staff we're the same in both and products way overpriced not worth the money they charge will not go back.