Nice pleasant staff and relaxing atmosphere. Nice to sit in and have a drink.
Jack Crisp
No real complaints about this Cafe Nero, coffee was good, staff are friendly and efficient. It was a slow and peaceful day, so it was a relaxing cup of coffee. If I had to come up with one negative is that the decor and furniture could use a little updating.
Mark Lounds
I feel that the coffee at Nero just edges Costa coffee.
The_PA28_Crew
Tables filthy. Best one I could find had coffee rings of varying levels of dryness so clearly hadn’t been cleaned between several customers. One next to me was covered in spilled drinks and food crumbs. I was there for about 15 minutes while I waited for someone - in that time no one came out to clear or clean tables. When I got home I realised my skirt was marked up the back with sticky, milky coffee stains from the seat. If this is what cleanliness is like front of house, it makes me wonder what it’s like behind the scenes.
ME_Sollentuna
Every time I visit my daughter in Kidderminster we take coffee and cake at Caffe Nero, and for the last few times I wonder when the owner will start to do some referb. My recent visit in October I couldn´t even sit in one of the window seats as it smelt of urine ... I told the Manager and she didn´t seem at all concerned but went over and just sprayed and wiped the seat. Quite honestly every table and chair needs a jolly good clean as they all look very shabby and dirty. The toilet is also very smelly and dirty. The coffee is lovely but dont forget that it is very important to be able to sit in an environment where you can enjoy it too! Coffee #1 just around the corner has a much nicer feeling!
Glyn Taylor-Williams
Place is falling apart.Drinks aren't much better.
joanna richardson
A nice coffee shop is allowed to take the dog . Friendly
Derek Hill
A bit too dark, but helpful staff.
Nicly Bosbury
Had a takeaway, nice and drink was good too.
Sally Orton
Great coffee, friendly service and always a warm welcome
This is by far the best coffee in the town but what's with all the dogs?!!! They always seem to be in there just lately. It never used to be like that. Dogs shouldn't be allowed near a place serving drinks & food. We even saw one with it's paws on the table! Very unhygienic to say the least. The last comment about the barista touching one is very concerning. Also I overheard another barista saying he'd just had his nicotine fix. They serve second hand smoke too? Will seriously consider going elsewhere which is a shame because the place, coffee & girls are great.
A H
Apart from the Italian moody guy staff are usually ok but I wouldn't say friendly to everyone of every creed.Coffee is better priced than rival Costa across the road and better quality.Comfortable and pleasant decor and outdoor area great in sunny days.
Mark Dudley
Always very friendly at this particular CN. Otherwise is like most CN. Great if you like their coffee. This one has a little row of tables outside so I could enjoy my brew in the sun.
Helen Tew
Friendly staff food good clean restaurant
Grace Robbins
The lady with the tattoos was so friendly and made the best black forest mocha! I could stand and chat to her for ages - thank you for brightening my day! Always amazing service in here.Dietary restrictions: Range of alternative milks for extra
Nice pleasant staff and relaxing atmosphere. Nice to sit in and have a drink.
No real complaints about this Cafe Nero, coffee was good, staff are friendly and efficient. It was a slow and peaceful day, so it was a relaxing cup of coffee. If I had to come up with one negative is that the decor and furniture could use a little updating.
I feel that the coffee at Nero just edges Costa coffee.
Tables filthy. Best one I could find had coffee rings of varying levels of dryness so clearly hadn’t been cleaned between several customers. One next to me was covered in spilled drinks and food crumbs. I was there for about 15 minutes while I waited for someone - in that time no one came out to clear or clean tables. When I got home I realised my skirt was marked up the back with sticky, milky coffee stains from the seat. If this is what cleanliness is like front of house, it makes me wonder what it’s like behind the scenes.
Every time I visit my daughter in Kidderminster we take coffee and cake at Caffe Nero, and for the last few times I wonder when the owner will start to do some referb. My recent visit in October I couldn´t even sit in one of the window seats as it smelt of urine ... I told the Manager and she didn´t seem at all concerned but went over and just sprayed and wiped the seat. Quite honestly every table and chair needs a jolly good clean as they all look very shabby and dirty. The toilet is also very smelly and dirty. The coffee is lovely but dont forget that it is very important to be able to sit in an environment where you can enjoy it too! Coffee #1 just around the corner has a much nicer feeling!
Place is falling apart.Drinks aren't much better.
A nice coffee shop is allowed to take the dog . Friendly
A bit too dark, but helpful staff.
Had a takeaway, nice and drink was good too.
Great coffee, friendly service and always a warm welcome
Restaurantji Recommends
This is by far the best coffee in the town but what's with all the dogs?!!! They always seem to be in there just lately. It never used to be like that. Dogs shouldn't be allowed near a place serving drinks & food. We even saw one with it's paws on the table! Very unhygienic to say the least. The last comment about the barista touching one is very concerning. Also I overheard another barista saying he'd just had his nicotine fix. They serve second hand smoke too? Will seriously consider going elsewhere which is a shame because the place, coffee & girls are great.
Apart from the Italian moody guy staff are usually ok but I wouldn't say friendly to everyone of every creed.Coffee is better priced than rival Costa across the road and better quality.Comfortable and pleasant decor and outdoor area great in sunny days.
Always very friendly at this particular CN. Otherwise is like most CN. Great if you like their coffee. This one has a little row of tables outside so I could enjoy my brew in the sun.
Friendly staff food good clean restaurant
The lady with the tattoos was so friendly and made the best black forest mocha! I could stand and chat to her for ages - thank you for brightening my day! Always amazing service in here.Dietary restrictions: Range of alternative milks for extra