Papa Johns Pizza

Unit 2 21, 23 Coventry St, Kidderminster
01562 744099

Recent Reviews

Nigel Jones

Our first pizza from here and I think our last took its time to arrive was only warm the pizza was very doughy not much taste to it plus not much toppings on either I've had better frozen pizza really, Also had the jalapeños cheese bits was nearly cold and wasn't the best overall pricey bland and over

Ben Beckett

Ordered online and after about an hour and 20 min we checked the order tracker which said it had been delivered around 30 minutes ago. Called the branch a few times and when we finally got through to the apparent manager and gave our details politely asking for an update he shouted he would check the order and slammed the phone down on us. We were unable to get through again on the phone and when the food finally arrived (early 2 hours late) it was cold. Not great when you’ve spent over £40 for 2 pizzas. I could possibly forgive the lateness with it being a weekend but the rudeness is disgraceful!

Jen Mills

Shocking service, waited 2 hours for a stone cold pizza. If we hadn't already paid we would have cancelled the order but they no longer accept payment on delivery. I wonder why!! Fobbed off with excuses when we rang up 3 times: driver has just left. Driver has broken down. Then the chap hung up the 3rd time.Please do not give them business until they sort it out.

Simon Millward

Waiting over an 1hr 30mins for a stone cold pizza and some of the order missing......the delivery driver thought it was amusing....!!! I would strongly advise anyone that wants a nice pizza delivered in a reasonable time and hot to AVOID this at all costs.....unreal

kim styles

Order came almost 2hours after we placed it.After phoning and keep being told it’s on its way. Man on phone wasn’t very helpful. Food was wrong when it came and stone cold ?

Jonathan Field

Ordered food, over an hour and food still had not been delivered. Called several times to be told 5 minutes over and over again! Food stone cold when it eventually arrived! DO NOT ORDER FROM HERE! YOU HAVE BEEN WARNED!

nathanwW7667XK

Truly awful experience. Food showing as ‘delivered’ 30 mins before it arrived. Called the store to be hung up on. Truly terrible 0/5

Glyn Taylor-Williams

I don't know what the hell these people are playing at but look at the photos of what you get in reality.Every pizza covered in thick cheese. So much cheese. An absolute joke.Hardly any toppings.Due to the 1 inch thickness of cheese. The underneath doesn't even get cooked.Raw tomato sauce all underneath.How can you take a simple concept of a pizza, from a franchise with ingredients and tools literally provided for you.Then screw it up so badly.Then you wonder why you're bloody getting so many 1 star reviews.I'm getting my money back for this.The sides are also horrendous. It's all the same as a pizza. Dough pizza base with a different name and so much cheese.

Chris Loss

First time using this pizza shop and was absolutely amazing taste and very friendly staff.Highly recommended 10/10

Kayleigh Amer-Bennett

ordered two pizzas on the 2 for 1 deal, only recieved one so called up to ask. he could hear me absolutely fine until i mentioned one pizza being missing, immediately said he couldn’t hear me and hung up. tried calling again and no one picked up

Catherine Myers

Do not order. Food never turned up and staff them lied that there wasn’t a manager and then lied that the system was down when refund requested. Then hung up and refused to answer calls.

Tom Field

Order 90 mins late, extra toppings missing. Their phone assistant hung up repeatedly when trying to get update, dog awful place, avoid like the plague

Catherine Myers

Do not use. Ordered food, waited over an over for the staff to first lie and say the driver had car troubles. Then when I asked for a refund said a second driver was coming, continued asking for refund then lied that there was no manger in at all and system was down.

sean hanley

First time ordering from here in about a year. We ordered Papadias for lunch as we wanted something relatively fast. Food was actually delivered in good time however, what we received was not Papadias but 2 small thick crust pizzas. The dough was not cooked all they way and so the base was stodgy and raw in parts. Come on guys, if you’re going to get our order wrong at least make the food which arrives in its place quality.

Matt Hopkinson

Just enjoying my beautiful all the meats thin crust. Would've got a 5 but I had to walk back to the cash machine because it was cash only. Could've ordered online on my card which made me wonder who's earning more tonight, Papa John's or the guy that made this fantastic pizza!?

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