The only two working toilets are both out of order which you don't find out about until after your purchase. It looks as though the issue isn't recent nor about to be remedied soon.You're expected to use Asda's toilets, which is a fair bit away, well into the shop, and I highly doubt un-agreed by Asda. Especially considering they have their own coffee shop.The store shouldn't really be operating a 'dine-in' service until they're fixed.
Michael Olden
Lovely place. Makes it even better seeing it's my Accountants meet place.
Nicolec1231988
Absolutely filthy. The whole place needs a good clean. The floor was covered in crumbs the windows smeared and the toilets were disgusting. Our drinks were served in dirty glasses that had hair and fluff on the rims. I asked for a refund which was given but no apology was. The cake also tasted stale.
Bruno Santos
I love this place but unfortunatly in my last visit was the last.This place as been degradating for few years now.In my last visit i started by having to clean my own table, the the cutlery were disgusting, have ask to be replaced and and a very bad actitude from the guy at the till, than for my surprise my drink was with hairs and again after asking for new drink didnt receive any apology or simpathy from the staff. This was defenetly my last visit.Not to mention the prices are a total rip off, obviusly nothing to do with staff.
Grace
My Hot chocolate was lovely. This young lad I presume was doing his Costa training, was also serving great customer service as well as doing his training. The drinks were made at a great pace, and the toastie was on top ⬆️.
denis holtom
Called in for a coffee. Decided to have a slice of cake as well. Service was great, very polite and prompt. Cake was delicious and cappuchino excellent.
Tracey D. Davis
Lovely place to sit when the sun is out. Always a great coffee...
Dave Simmonds
Empty but still dirty tables. No cold drinks being served.
Mabs “Mabsy” Gadd
My first time in Worcester. It's a sunny day and busking with beautiful weather. I grabbed a cappuccino at Costa and the staff are friendly and helpful. Very spacious and clean. They have a variety of cakes and other snacks. The service was quick. The table arrangement was great. Toilets are clean. Overall this is quite a nice Costa.
Xeke Alexander
Had popcorn frappe, tasted like coconut. I'm not sure if they gave me the wrong drink?
Awful service. When my order was ready, no one told me, just left it on the counter to go cold, and other customers coughing and breathing over it. I only got it coz I went to enquire where it was. Even then wasn’t told it was mine, I just guessed . Istaff to busy chatting ! It was a very Burnt toastie , bread was as hard a rock was awful . This was the worcester one at st martins gate WR1 2DD
Philip Clark
Always good, staff helpful brought my tray to the table as I have mobility issues
Roxanne James
Had a lovley sausage bap :) with a hot chocolate!
nessief
This branch isn't a patch on the one in Worcester High Street. Staff lack customer care. Dirty floor and fittings and crumbs and debris over seats. The coffee was ok though. The branch could take a lesson from the one at Blackpole retail park as it's got a similar location and building. The one at Blackpole is cleaner by far
The only two working toilets are both out of order which you don't find out about until after your purchase. It looks as though the issue isn't recent nor about to be remedied soon.You're expected to use Asda's toilets, which is a fair bit away, well into the shop, and I highly doubt un-agreed by Asda. Especially considering they have their own coffee shop.The store shouldn't really be operating a 'dine-in' service until they're fixed.
Lovely place. Makes it even better seeing it's my Accountants meet place.
Absolutely filthy. The whole place needs a good clean. The floor was covered in crumbs the windows smeared and the toilets were disgusting. Our drinks were served in dirty glasses that had hair and fluff on the rims. I asked for a refund which was given but no apology was. The cake also tasted stale.
I love this place but unfortunatly in my last visit was the last.This place as been degradating for few years now.In my last visit i started by having to clean my own table, the the cutlery were disgusting, have ask to be replaced and and a very bad actitude from the guy at the till, than for my surprise my drink was with hairs and again after asking for new drink didnt receive any apology or simpathy from the staff. This was defenetly my last visit.Not to mention the prices are a total rip off, obviusly nothing to do with staff.
My Hot chocolate was lovely. This young lad I presume was doing his Costa training, was also serving great customer service as well as doing his training. The drinks were made at a great pace, and the toastie was on top ⬆️.
Called in for a coffee. Decided to have a slice of cake as well. Service was great, very polite and prompt. Cake was delicious and cappuchino excellent.
Lovely place to sit when the sun is out. Always a great coffee...
Empty but still dirty tables. No cold drinks being served.
My first time in Worcester. It's a sunny day and busking with beautiful weather. I grabbed a cappuccino at Costa and the staff are friendly and helpful. Very spacious and clean. They have a variety of cakes and other snacks. The service was quick. The table arrangement was great. Toilets are clean. Overall this is quite a nice Costa.
Had popcorn frappe, tasted like coconut. I'm not sure if they gave me the wrong drink?
Restaurantji Recommends
Good service . Hot food . Peaceful atmosphere
Awful service. When my order was ready, no one told me, just left it on the counter to go cold, and other customers coughing and breathing over it. I only got it coz I went to enquire where it was. Even then wasn’t told it was mine, I just guessed . Istaff to busy chatting ! It was a very Burnt toastie , bread was as hard a rock was awful . This was the worcester one at st martins gate WR1 2DD
Always good, staff helpful brought my tray to the table as I have mobility issues
Had a lovley sausage bap :) with a hot chocolate!
This branch isn't a patch on the one in Worcester High Street. Staff lack customer care. Dirty floor and fittings and crumbs and debris over seats. The coffee was ok though. The branch could take a lesson from the one at Blackpole retail park as it's got a similar location and building. The one at Blackpole is cleaner by far