Hot chocolates tasted horrible and they put chocolate millionaire short bread on my sons vegan cookie (he as a milk allergy) aswell they scan my voucher and never took it off final bill and when we told them about it they just said call Costa customer services. No refund and no apology. They also messed up someone else order and they gave them a refund. Stuff were struggling deal with all the customers. We will be giving Costa coffee in Biggleswade a miss.
Luke G
Good friendly place to visit.
John H
Very helpful cheerful staff.
Julia E
A great place for a break from shopping. Friendly and helpful staff and plenty of seating available. Got served quickly. One barista even took the time to have a chat with an elderly gentleman, who seemed to be a regular customer. When there weren't any customers waiting to order. This was lovely to see.Parking: Luckily a big car park is available, as it's a busy place for shoppers.Wheelchair accessibility: Seperate wheelchair accessible toilets available and I think there's a lift. Bit tight for space among the table and chairs, though they could be moved.
Emma Button
Took my youngest for a takeaway frappe drink and an iced coffee. There were more staff behind the counter than customers in the cafe but they took ages.... Got our order wrong twice then said, after a long wait, they had no skimmed milk for my coffee. We ended up leaving and accepting a wrong order as I couldn't bear to wait around in there any longer. Perhaps they were training up lots of new staff?
joeb10
Food was good, but unfortunately the service was a bit slow, tables weren't cleared very quickly. I think they were a bit short staffed.
Traceyanne Southwell
Great service, polite staff and the toasty was delicious
Glenn K Grant
Clean tidy shop good selection of drinks and food cakes ect busy
Samantha Park
Food was ok, had to wait a bit for it too be ready. Tables where dirty.
Hilary Candlin
Very busy but only 2 serving and a very long queue, coffee not the best
Come to the A1 Retail Park Costa regularly but so disappointed today. Arrived at 9.00 am and tables were all dirty and the floor obviously hasn't been swept for a long time. The two very young staff were chatting when I mentioned about a corner that was particularly dirty, and she said 'I'll do it later' then the two of them continued their conversation. Won't be back!
Andrew Maxwell
Half hour wait in a queue of 8 people. It seems like staff shortage is a consistent issue so expect long delays and unclean tables. While pleasant the staff did not seem adequately trained.
Alan Tanner
Absolutely the best coffee in Biggleswade this outlet has a new manager and she has made a big difference the staff are very friendly and the atmosphere is warm and welcoming if you come to A1 retail park you must visit costa in the Next store
Tanisha Rose
These young ladies are nothing short of FAB. It's a treat when you go to a chain coffee shop and receive fantastic customer service. All the ladies here are hard working, work with a smile on their faces and actually look like they enjoy working there which is fantastic. Special mention to Krissie, Audrey, Emma and Keira. Amazing work ladies.
Andrew McNulty
Just walked in and a rude lady just glared at me and sternly said ‘We’re closed’. Pleasant…
Hot chocolates tasted horrible and they put chocolate millionaire short bread on my sons vegan cookie (he as a milk allergy) aswell they scan my voucher and never took it off final bill and when we told them about it they just said call Costa customer services. No refund and no apology. They also messed up someone else order and they gave them a refund. Stuff were struggling deal with all the customers. We will be giving Costa coffee in Biggleswade a miss.
Good friendly place to visit.
Very helpful cheerful staff.
A great place for a break from shopping. Friendly and helpful staff and plenty of seating available. Got served quickly. One barista even took the time to have a chat with an elderly gentleman, who seemed to be a regular customer. When there weren't any customers waiting to order. This was lovely to see.Parking: Luckily a big car park is available, as it's a busy place for shoppers.Wheelchair accessibility: Seperate wheelchair accessible toilets available and I think there's a lift. Bit tight for space among the table and chairs, though they could be moved.
Took my youngest for a takeaway frappe drink and an iced coffee. There were more staff behind the counter than customers in the cafe but they took ages.... Got our order wrong twice then said, after a long wait, they had no skimmed milk for my coffee. We ended up leaving and accepting a wrong order as I couldn't bear to wait around in there any longer. Perhaps they were training up lots of new staff?
Food was good, but unfortunately the service was a bit slow, tables weren't cleared very quickly. I think they were a bit short staffed.
Great service, polite staff and the toasty was delicious
Clean tidy shop good selection of drinks and food cakes ect busy
Food was ok, had to wait a bit for it too be ready. Tables where dirty.
Very busy but only 2 serving and a very long queue, coffee not the best
Restaurantji Recommends
Come to the A1 Retail Park Costa regularly but so disappointed today. Arrived at 9.00 am and tables were all dirty and the floor obviously hasn't been swept for a long time. The two very young staff were chatting when I mentioned about a corner that was particularly dirty, and she said 'I'll do it later' then the two of them continued their conversation. Won't be back!
Half hour wait in a queue of 8 people. It seems like staff shortage is a consistent issue so expect long delays and unclean tables. While pleasant the staff did not seem adequately trained.
Absolutely the best coffee in Biggleswade this outlet has a new manager and she has made a big difference the staff are very friendly and the atmosphere is warm and welcoming if you come to A1 retail park you must visit costa in the Next store
These young ladies are nothing short of FAB. It's a treat when you go to a chain coffee shop and receive fantastic customer service. All the ladies here are hard working, work with a smile on their faces and actually look like they enjoy working there which is fantastic. Special mention to Krissie, Audrey, Emma and Keira. Amazing work ladies.
Just walked in and a rude lady just glared at me and sternly said ‘We’re closed’. Pleasant…