Found place very claustrophobic unable to fully hear each other We found food very expensive . We ordered half the items from English brunch but were still charged full price no one likes to pay for food they haven’t ordered pancakes were dense and 2meals were cold
Mick W
Ap wasn't running well so quite an issue ordering, 1 of our group ordered the big breakfast was shortly told that there wasn't any mushrooms so would you like an extra item?, they asked for an egg but was told this can't be done as it can only be extra beans or hash brown as it's not the same value! What an absolutely ridiculous situation! They couldn't provide what was on the menu so should be upping the food due to the inconvenience! Poor management! Also the black pudding was a dried out wafer thin disc, the response from the waiter was 'Oh' Not the end of the world but standards are standards... Nothing like looking after your customers..
Douglas Hammond
Good food, really welcoming, friendly and knowledgeable staff. A relaxed venue for daytimes or evening meals.
Leo White
The food was delicious! Well priced and there were so, so many options.There was however, a huge lump of plastic in my coleslaw, and it happened to the table next to us. However, rhe server was incredibly nice about it, re-funding my meal and offering more free food. Judging by their reaction, I don't think it happens often.All in all, one of the best restaurants in Wells!
stridertravels87
Visited with friends on a busy Saturday lunch. Food took a bit to come out, but it was busy and the staff were running about, but it was well worth the wait. The eggs bacon was amazing, and the staff were friendly and fast!
muntsy
Came here and had the Mexican bowl and a side of garlic broccoli which was pretty good, if a little small! I like how much choice there is for a vegan here, and the staff were super friendly.
Adenike B
I was very disappointed in the spaghetti carbonara which I ordered. It was dry, oily and tastless. A waste of £12. The tables were left with dirty plates including the one we were seated on. We were served with some plates, cans and crumbs still on the table , yet it was a slow afternoon. Very disappointing as I liked the general atmosphere and decor.
Jeff Bulled
We had a lovely meal here. It is on the square which was quiet on a Sunday evening. There is seating inside and out, and inbetween?Gluten free and vegan options galore and I recomend the Beef Chilli which was really spicy.The service was great too, but why do restaurants insist on ordering at the bar for the first time when the servers look after you at the table subsequently.Dietary restrictions: Excellent Vegan and Gluten Free options and careful staff. I thoroughly recommend it for the GF options which are a bit out of the ordinary.
Juliet Jones
Called in this afternoon for tea and cake. Not many customers and the service was terrible. Ordered tea and cakes and waited for 30 mins for this to arrive at which point I complained to the lady behind the bar. The food still took a further 15 mins. People who had ordered after us had already received their food. When our food arrived there wasn’t any clean cutlery so has to wait again. Very disappointed
Natalie Shaw
As regular visitors the Rosso lounge never disappoints. Never a long wait for food, always to a good standard. The people there are really friendly and helpful. We had food allergies in our group this time and they were so helpful and were really knowledgeable about what was in the dishes.Vegetarian options: A few different breakfast options to choose from.
Lovely place lovely food. Just a shame the staff are a bit unaware of what's going on around them, don't tell you they won't keep you waiting when you've been at the bar for ages waiting to order, and then don't apologise for slow service. It's a real shame bearing in mind it's a lovely place
Katrina Wilson
Enjoyed a lovely vegetarian lunch on Wednesday. Took my puppy so she could learn to settle in new places. GreatDog friendly environment. Served by two lovely young girls... one who very kindly offered to get my tap water for me so I didn't have to disturb pup - and another who made a real fuss of my puppy and offered her a dog treat. Thank you ladies you made it a lovely experience for us and we will definitely be back!
Stephen J
We'd not been here before, but the layout and decor reminded me of the Croeso Lounge at Mumbles near Swansea, and the menus looked familiar - I guess they are part of the same chain. Reasonably busy but the layout is such that tables are not too close together so we didn't feel crowded. Service was very prompt and the staff were busy, very polite, efficient and professional. Very good choice of food and as one of our group was vegan we were pleased to see that there was a seperate menu with plenty of choice for her. Drinks were good and delivered promptly, food was brought in a timely manner and was hot, tasty and well presented. Cost very reasonable. Overall a very pleasant visit, would be more than happy to pop in here again in future if passing.
Andree Funnell
Amazing food and service, loved the place and it was the first time we have been there and will definitely going back.
janetcA662OG
Egg and bacon muffin with cheese. Egg was hard, the bacon cold and so hard trouble eating it, my tea in a teapot had one teabag in it so was week. My daughter's food was not great either. We were the only people in the place so no excuses they were not busy.
Found place very claustrophobic unable to fully hear each other We found food very expensive . We ordered half the items from English brunch but were still charged full price no one likes to pay for food they haven’t ordered pancakes were dense and 2meals were cold
Ap wasn't running well so quite an issue ordering, 1 of our group ordered the big breakfast was shortly told that there wasn't any mushrooms so would you like an extra item?, they asked for an egg but was told this can't be done as it can only be extra beans or hash brown as it's not the same value! What an absolutely ridiculous situation! They couldn't provide what was on the menu so should be upping the food due to the inconvenience! Poor management! Also the black pudding was a dried out wafer thin disc, the response from the waiter was 'Oh' Not the end of the world but standards are standards... Nothing like looking after your customers..
Good food, really welcoming, friendly and knowledgeable staff. A relaxed venue for daytimes or evening meals.
The food was delicious! Well priced and there were so, so many options.There was however, a huge lump of plastic in my coleslaw, and it happened to the table next to us. However, rhe server was incredibly nice about it, re-funding my meal and offering more free food. Judging by their reaction, I don't think it happens often.All in all, one of the best restaurants in Wells!
Visited with friends on a busy Saturday lunch. Food took a bit to come out, but it was busy and the staff were running about, but it was well worth the wait. The eggs bacon was amazing, and the staff were friendly and fast!
Came here and had the Mexican bowl and a side of garlic broccoli which was pretty good, if a little small! I like how much choice there is for a vegan here, and the staff were super friendly.
I was very disappointed in the spaghetti carbonara which I ordered. It was dry, oily and tastless. A waste of £12. The tables were left with dirty plates including the one we were seated on. We were served with some plates, cans and crumbs still on the table , yet it was a slow afternoon. Very disappointing as I liked the general atmosphere and decor.
We had a lovely meal here. It is on the square which was quiet on a Sunday evening. There is seating inside and out, and inbetween?Gluten free and vegan options galore and I recomend the Beef Chilli which was really spicy.The service was great too, but why do restaurants insist on ordering at the bar for the first time when the servers look after you at the table subsequently.Dietary restrictions: Excellent Vegan and Gluten Free options and careful staff. I thoroughly recommend it for the GF options which are a bit out of the ordinary.
Called in this afternoon for tea and cake. Not many customers and the service was terrible. Ordered tea and cakes and waited for 30 mins for this to arrive at which point I complained to the lady behind the bar. The food still took a further 15 mins. People who had ordered after us had already received their food. When our food arrived there wasn’t any clean cutlery so has to wait again. Very disappointed
As regular visitors the Rosso lounge never disappoints. Never a long wait for food, always to a good standard. The people there are really friendly and helpful. We had food allergies in our group this time and they were so helpful and were really knowledgeable about what was in the dishes.Vegetarian options: A few different breakfast options to choose from.
Restaurantji Recommends
Lovely place lovely food. Just a shame the staff are a bit unaware of what's going on around them, don't tell you they won't keep you waiting when you've been at the bar for ages waiting to order, and then don't apologise for slow service. It's a real shame bearing in mind it's a lovely place
Enjoyed a lovely vegetarian lunch on Wednesday. Took my puppy so she could learn to settle in new places. GreatDog friendly environment. Served by two lovely young girls... one who very kindly offered to get my tap water for me so I didn't have to disturb pup - and another who made a real fuss of my puppy and offered her a dog treat. Thank you ladies you made it a lovely experience for us and we will definitely be back!
We'd not been here before, but the layout and decor reminded me of the Croeso Lounge at Mumbles near Swansea, and the menus looked familiar - I guess they are part of the same chain. Reasonably busy but the layout is such that tables are not too close together so we didn't feel crowded. Service was very prompt and the staff were busy, very polite, efficient and professional. Very good choice of food and as one of our group was vegan we were pleased to see that there was a seperate menu with plenty of choice for her. Drinks were good and delivered promptly, food was brought in a timely manner and was hot, tasty and well presented. Cost very reasonable. Overall a very pleasant visit, would be more than happy to pop in here again in future if passing.
Amazing food and service, loved the place and it was the first time we have been there and will definitely going back.
Egg and bacon muffin with cheese. Egg was hard, the bacon cold and so hard trouble eating it, my tea in a teapot had one teabag in it so was week. My daughter's food was not great either. We were the only people in the place so no excuses they were not busy.