Good Costa Coffee outlet in Toddington Services, M1 Northbound. Stopped off after a drive up from Basingstoke for tea & a wee, as you do!!The women working the counter did a good job and the one on the coffee machine chatted to me while she was gathering our tea things on a tray. Great service and a friendly word. It really helps to brighten the day!!Good job! Definitely 4-stars. Thanks to the team there.
David Sunderland
I didn't go here
Ahmed Elwakeel
Nothing to complain about. Good service, same quality you get from Costa anywhere in Uk.
Mark Chamberlain
As a night time hgv driver, Costa is my go to place at Moto service stations. However, Toddington northbound often has staff in there that say they're closed as they're on their break. I don't begrudge anyone taking a break, but at night, they're not necessarily rushed off their feet all night are they?! I can't use the express machines as I need the soya milk, so quite often, I have to go without, which is pretty appalling ready tbh, as the company advertise that its OPEN 24hrs at all moto services.
Rahel R
Unfriendly and unprofessional stuff Obviously not all of
Suzanne A
Terrible experience! First no maple drinks even though they were advertised. I ordered a decaf cappuccino small and it was in a huge cup, tasted of hot water and milk and had to be sent back. I swapped it for a cup of tea which quite frankly wasn’t much better. Staff who swapped it was lovely and understanding , she wasn’t the one who had made the drinks! Horrid white film on the hot water for the teas. Daughter had a chai latte which was also gross and smelt of clovers! My advice go to Burger King for a hot drink!
Graham Davies
Having stopped for a quick coffee break on our travels North our coffee order was misplaced so we had an extra wait. No fault of the staff who were overworked. Costa need to better staff their shops and stop taking advantage of the easy money made out of motorway stations. Senior management at Costa - come on, staff your stores better and take the pressure of the young guys working hard for you!
siobhan cullen
Went to this Costa last night at around midnight. The person who was working was amazing, even though the queue was around the corner. She didn't stop for a second and was incredibly friendly and polite. She obviously hadn't had a break for a long time. If I was in her position I would not be happy, she needs a medal for keeping up her customer service skills. Didn't seem fair to leave her alone, working non-stop to serve every customer coming to the services. Costa should take a look at supporting their staff before they lose a good person.
InDivo_x
Low on a lot of food and drink at around 16.30. Ordered to small cream frappes, but run out of cream and still charged full price for both - over £9.00!
Thomas Palmer
30 minutes for 3 coffees - wish I was jokingAbsolute
Horrendous, staff don’t care and queue was out the door. No sense of urgency at all. Two people on the coffee machine and no drinks actually being made at a meaningful pace. I used to work for costa and I wouldn’t imagine having this little regard
Vydmantas Martinaitis
Two guys on the floor- on guy on the till and girl on espresso machine. Doing all the best what they can. 15+ people waiting in the cue. And then I see lady coming out from office, say something to girl on the floor and just goes away. Then another girl comes out from office and disappears in to nothing. I don't know how it works today, but when I used to work in coffee shop priority was to serve customers. And then you take you brake. This is not only disrespect to your colleagues on the floor, bit also to all customers waiting in the queue.
Stuart C
Terrible. Every table dirty and the two young lads working there standing around on their phones doing nothing.
539lloydg
Staff doesn't know the difference between frappé and iced drink. One is a blended drink the other is not but staff member doesn't know that. Don't work in a coffee shop if you dont know basics of coffee
Tiago Pombinho
I mean, nice enough staff, however I believe a corpse would probably serve coffee at a higher rate than this bunch. They seem to be competing for the sloth annual awards.
Good Costa Coffee outlet in Toddington Services, M1 Northbound. Stopped off after a drive up from Basingstoke for tea & a wee, as you do!!The women working the counter did a good job and the one on the coffee machine chatted to me while she was gathering our tea things on a tray. Great service and a friendly word. It really helps to brighten the day!!Good job! Definitely 4-stars. Thanks to the team there.
I didn't go here
Nothing to complain about. Good service, same quality you get from Costa anywhere in Uk.
As a night time hgv driver, Costa is my go to place at Moto service stations. However, Toddington northbound often has staff in there that say they're closed as they're on their break. I don't begrudge anyone taking a break, but at night, they're not necessarily rushed off their feet all night are they?! I can't use the express machines as I need the soya milk, so quite often, I have to go without, which is pretty appalling ready tbh, as the company advertise that its OPEN 24hrs at all moto services.
Unfriendly and unprofessional stuff Obviously not all of
Terrible experience! First no maple drinks even though they were advertised. I ordered a decaf cappuccino small and it was in a huge cup, tasted of hot water and milk and had to be sent back. I swapped it for a cup of tea which quite frankly wasn’t much better. Staff who swapped it was lovely and understanding , she wasn’t the one who had made the drinks! Horrid white film on the hot water for the teas. Daughter had a chai latte which was also gross and smelt of clovers! My advice go to Burger King for a hot drink!
Having stopped for a quick coffee break on our travels North our coffee order was misplaced so we had an extra wait. No fault of the staff who were overworked. Costa need to better staff their shops and stop taking advantage of the easy money made out of motorway stations. Senior management at Costa - come on, staff your stores better and take the pressure of the young guys working hard for you!
Went to this Costa last night at around midnight. The person who was working was amazing, even though the queue was around the corner. She didn't stop for a second and was incredibly friendly and polite. She obviously hadn't had a break for a long time. If I was in her position I would not be happy, she needs a medal for keeping up her customer service skills. Didn't seem fair to leave her alone, working non-stop to serve every customer coming to the services. Costa should take a look at supporting their staff before they lose a good person.
Low on a lot of food and drink at around 16.30. Ordered to small cream frappes, but run out of cream and still charged full price for both - over £9.00!
30 minutes for 3 coffees - wish I was jokingAbsolute
Restaurantji Recommends
Horrendous, staff don’t care and queue was out the door. No sense of urgency at all. Two people on the coffee machine and no drinks actually being made at a meaningful pace. I used to work for costa and I wouldn’t imagine having this little regard
Two guys on the floor- on guy on the till and girl on espresso machine. Doing all the best what they can. 15+ people waiting in the cue. And then I see lady coming out from office, say something to girl on the floor and just goes away. Then another girl comes out from office and disappears in to nothing. I don't know how it works today, but when I used to work in coffee shop priority was to serve customers. And then you take you brake. This is not only disrespect to your colleagues on the floor, bit also to all customers waiting in the queue.
Terrible. Every table dirty and the two young lads working there standing around on their phones doing nothing.
Staff doesn't know the difference between frappé and iced drink. One is a blended drink the other is not but staff member doesn't know that. Don't work in a coffee shop if you dont know basics of coffee
I mean, nice enough staff, however I believe a corpse would probably serve coffee at a higher rate than this bunch. They seem to be competing for the sloth annual awards.