Burger Restaurants in Leighton Buzzard

“The food itself at McDonalds is always made in good time and the service is always good. I never usual write reviews but there was one thing that I witnessed that I felt like I needed to make aware. When I went in on the Wednesday I witnessed an altercation and saw as what I think was a manger speaking to a staff member in front of the public. I was absolutely appalled by the unprofessionalism and the way that this lady spoke to her employee. The employee that she spoke to was lovely she was working very hard constantly doing something, she also went out her way to go up to customers and take away there trays when finished! I’ve never seen such a kind act in a McDonald’s before and want to really compliment her on how well she worked. It’s a shame I don’t know her name so that she can get a compliment but she was an older lady. The manger came up to her employee and said in an aggressive tone how a customer had asked for a tissue and was annoyed that she hadn’t got it yet for the customer. Baring in mind the employee is very busy and already doing tasks it was very unreasonable for the manger to have a go at her and give her such dirty looks right in front of customers faces!! I felt very uncomfortable from interaction and it actually made me very upset for the most of the day. After this altercation happened I went up to the employee herself and told her I didn’t like the way her manger spoke to her and I also said how hard she’s been working as she wasn’t getting told that by her own manger so I felt like I had to do that job because she looked so upset bless her. I am writing this review hoping that there will be some self reflect here to treat people how you want to be treated as mental health is very important. Instead of being rude and not appreciating employees you should be very thankful of that lady as she was working very hard! It’s a shame that the customers had to witness this as things like this should be addressed in private and not in that manner and certainly not infront of customers!”