Staff always friendly, and always a good selection of food as well as the fuel is always stocked up.
Daniel Ciuica
The person who was working 30.11.2023 night shift . I did an uber order arround 10.30pm and the oreder has been cancelled by that person. After that I did call the petrol station and I asked him nicely why did he cancelled my order and he was very rude saying that their uber device not working and then without let me reply to him he hang out the phone. I think if that uber device wouldn't work the petrol station wouldn't be available for delivery . The person instead refused to accept the order . I'm verry dissapointed about the service and I will let everybody know about this situation , not to order anything from Shell Bilington road after 10:00pm because they won't get they order .
Khadija Hassan
I would give 0 stars if I could. On Friday 20th Oct. I was socially profiled by the staff members. I WAS a regular costumer to this shell garage, yet one morning, I was stopped after paying for my purchase and accused of not paying for my petrol a few days before. I mentioned that I would not intentionally do this and I know on that day I did not put petrol in my car. I only came in to buy lunch (with the higher prices, I don’t know why). They said they needed to check the cameras to prove it was me, when they came back, they hadn’t even looked at my car and provided a number plate that was no where near mine ( it would be difficult to mistake a K for a G). So they hadn’t even looked at my car or had a copy in had of the number plate of the car they state did not pay for the petrol. For someone who was a regular costumer to be accused of stealing petrol I was shocked. Why would I go back? Then be held back and find out they hadn’t looked at what car I was driving in the first place. They just assumed straight away I was the culprit.
Kenzo David
£3,30 for a "coffee" which is more like water and some milk
steve cadby
Easy to access, clean forecourt, with a well stocked shop, and friendly staff. ?
V.K Vimalaranjan
Fuel prices are a bit expensive compared to other shell around the area
Graham Chalk
I use dual fuel lpg. Pump well maintained. Staff are knowledgeable and polite.
Susan Beedle
At the time we went it was fairly busy. The pumps worked well, I didn't go into the shop but my boyfriend paid inside the store, he didn't have to queue up long. I saw another customer using the tyre pump and that seemed to work very well, the tyre inflated quite quickly. In all the place seems well run and is often busy.
Sam Shears
I had I refuse to sell part of certain times leaving a sign up this is the fourth I don’t know why but I feel
I had an emergency with my family last Sunday, and both the girl at the counter and the supervisor helped us greatly, which we truly appreciated. It’s very nice to find kind people when on the road, won’t forget about that!
George Butnaru
I was disappointed when at 2 am they refused to Offer me a coffee saying nothing, just nodding when I asked if I can get a Costa coffee. Low and shameful customer service.
FBW Creates
Extremely annoyed that while visiting this station to fill up my car when trying to pay my phone was ripped out of my hands by the member of staff behind the till to install a shell app which is annoying as it is but during a GLOBAL PANDEMIC seems pretty damn irresponsible! What the hell goes through people's heads!!
Alex Plumbley-Jones
I use the Shell app, no queues or hard sell. Very quick and easy to get fuel and usual cheaper than BP. Get the Shell app.
Dariusz Maziarz
at 11pm I couldn't buy coffee. and the seller was very unkind and ...
Staff always friendly, and always a good selection of food as well as the fuel is always stocked up.
The person who was working 30.11.2023 night shift . I did an uber order arround 10.30pm and the oreder has been cancelled by that person. After that I did call the petrol station and I asked him nicely why did he cancelled my order and he was very rude saying that their uber device not working and then without let me reply to him he hang out the phone. I think if that uber device wouldn't work the petrol station wouldn't be available for delivery . The person instead refused to accept the order . I'm verry dissapointed about the service and I will let everybody know about this situation , not to order anything from Shell Bilington road after 10:00pm because they won't get they order .
I would give 0 stars if I could. On Friday 20th Oct. I was socially profiled by the staff members. I WAS a regular costumer to this shell garage, yet one morning, I was stopped after paying for my purchase and accused of not paying for my petrol a few days before. I mentioned that I would not intentionally do this and I know on that day I did not put petrol in my car. I only came in to buy lunch (with the higher prices, I don’t know why). They said they needed to check the cameras to prove it was me, when they came back, they hadn’t even looked at my car and provided a number plate that was no where near mine ( it would be difficult to mistake a K for a G). So they hadn’t even looked at my car or had a copy in had of the number plate of the car they state did not pay for the petrol. For someone who was a regular costumer to be accused of stealing petrol I was shocked. Why would I go back? Then be held back and find out they hadn’t looked at what car I was driving in the first place. They just assumed straight away I was the culprit.
£3,30 for a "coffee" which is more like water and some milk
Easy to access, clean forecourt, with a well stocked shop, and friendly staff. ?
Fuel prices are a bit expensive compared to other shell around the area
I use dual fuel lpg. Pump well maintained. Staff are knowledgeable and polite.
At the time we went it was fairly busy. The pumps worked well, I didn't go into the shop but my boyfriend paid inside the store, he didn't have to queue up long. I saw another customer using the tyre pump and that seemed to work very well, the tyre inflated quite quickly. In all the place seems well run and is often busy.
I had I refuse to sell part of certain times leaving a sign up this is the fourth I don’t know why but I feel
Shell funds Russian aggressions. Shame on Shell!
Restaurantji Recommends
I had an emergency with my family last Sunday, and both the girl at the counter and the supervisor helped us greatly, which we truly appreciated. It’s very nice to find kind people when on the road, won’t forget about that!
I was disappointed when at 2 am they refused to Offer me a coffee saying nothing, just nodding when I asked if I can get a Costa coffee. Low and shameful customer service.
Extremely annoyed that while visiting this station to fill up my car when trying to pay my phone was ripped out of my hands by the member of staff behind the till to install a shell app which is annoying as it is but during a GLOBAL PANDEMIC seems pretty damn irresponsible! What the hell goes through people's heads!!
I use the Shell app, no queues or hard sell. Very quick and easy to get fuel and usual cheaper than BP. Get the Shell app.
at 11pm I couldn't buy coffee. and the seller was very unkind and ...