Food was lovely and hot service was lovely thanks for papa
T Z (TZ)
Amazing Pizza and sides I ever had in my
Sajjad Hussain
Food was very delicious service is quick
Rachael De Cunha
Worst pizza I've ever had! The pizza was so oily it soaked through the box. No wonder they had a good deal displayed on their website. First and last time trying Papa John's. I want to return it! I'd feel bad giving it to a homeless person. I called to inform them and the guy who answered saying 'We're busy, I'll call you back in 10mins' then hung up. Disgusting.
Bhargav Panth
Consistently bad service. Missing order notes, poor service, poor handling with the package and most importantly - it looks like the store decides what order you should have by sending incorrect items
Donna Reynolds
Ordered this evening. Waited 1 hour and still no order. Called and was advised I would be called back. 20 minutes later still no call. I called back to be told no order had been placed. I had received an e mail of my order and payment had been taken from my bank too. Store said no food as no order placed. Had to send my husband to the Maidenhead store in the end to get our order. Will never order from Papa Johns again. Awful service and useless website
Saeid Ghassemnejad
I wish they would give you the choice of choosing your own sauce with the unfortunately they always give you that horrible garlic one.
Alex Holdsworth
Wish I had read reviews before ordering. Took well over an hour to arrive, and when pizza came- it was cold.
Wolfpup505 Roblox
Got my order wrong and what I received was disgusting. Asked for Hawaiian. I got pepperoni covered in chillies. I have a pic. Yh never had a problem till now ? wasted 20£.
177jennij
They tried to deliver... 15 minutes before the 45 minutes arrival time...not a bad thing ... we weren't expecting early delivery especially on a Saturday night so didn't hear the phone telling us they were here. They called us (my bad - phone was on vibrate). I called them about 5 mins later and got a mouthful from the branch manager... "will not accept any more orders if it happens again ... they've tried to deliver and call you etc etc .. wouldn't listen to me when Ibtried to explain ....previously their driver has reversed over my front lawn leaving massive tyre dents when trying to turn around & we didn't complain and we order from them at least 2x per month (if not more).. their driver when they did deliver was VERY rude & didn't know how to get through my front gate - so clearly hadn't tried to knock on the front door as they had claimed.... they need a massive overhaul of staff and attitudes .... maybe the main office needs to reallocate the franchise ....customer service rating is ZERO Shame as the pizza is very nice
We usually receive great food and great service, but the last few times have been terrible. Our pizza was not made the way that we ordered it, and when we called and asked to have it remade we were told NO! The man that we spoke with said that he personally made our pizza, and that there was nothing wrong with it. He refused to remake our order, argued with us, and then told us that if we were unsatisfied we could contact the manager the next day. No worries...we will not be ordering from this location ever again. To the rude man that we spoke to on the phone..."THIS IS NOT HOW A PIZZA WITH EXTRA CHEESE SHOULD LOOK!"
christopher b
This is the worst pizza for taste price and staff rude Ill mannered, whom confronted me from behind the counter when I disputed my order
Daniel P
Basically didn't deliver the main item of the order so all the adults went hungry. the kids had the one pizza they delivered. Tried to call them and see if they could deliver it later, but no answer on their phone number during their advertised office hours despite ringing 6 times. My wife took the delivery as I was on the phone, but the driver didn't bother to check what he was handing over compared to what the order was. Sloppy and ruined our evening.
JLumsden_maidenhead
Every single time I order from anywhere else, I end up disappointed. Papa John's is in a different league. XXL is vastly bigger than anything else available and the quality DEMOLISHES everyone else's. The numpties rating low on here are likely those who don't have a job.
Q Youtube
Got a large with extra cheese and it was awful. 2nd worst pizza I’ve ever had. Cheese was like plastic stuck to the bread and chicken smelt old.
Food was lovely and hot service was lovely thanks for papa
Amazing Pizza and sides I ever had in my
Food was very delicious service is quick
Worst pizza I've ever had! The pizza was so oily it soaked through the box. No wonder they had a good deal displayed on their website. First and last time trying Papa John's. I want to return it! I'd feel bad giving it to a homeless person. I called to inform them and the guy who answered saying 'We're busy, I'll call you back in 10mins' then hung up. Disgusting.
Consistently bad service. Missing order notes, poor service, poor handling with the package and most importantly - it looks like the store decides what order you should have by sending incorrect items
Ordered this evening. Waited 1 hour and still no order. Called and was advised I would be called back. 20 minutes later still no call. I called back to be told no order had been placed. I had received an e mail of my order and payment had been taken from my bank too. Store said no food as no order placed. Had to send my husband to the Maidenhead store in the end to get our order. Will never order from Papa Johns again. Awful service and useless website
I wish they would give you the choice of choosing your own sauce with the unfortunately they always give you that horrible garlic one.
Wish I had read reviews before ordering. Took well over an hour to arrive, and when pizza came- it was cold.
Got my order wrong and what I received was disgusting. Asked for Hawaiian. I got pepperoni covered in chillies. I have a pic. Yh never had a problem till now ? wasted 20£.
They tried to deliver... 15 minutes before the 45 minutes arrival time...not a bad thing ... we weren't expecting early delivery especially on a Saturday night so didn't hear the phone telling us they were here. They called us (my bad - phone was on vibrate). I called them about 5 mins later and got a mouthful from the branch manager... "will not accept any more orders if it happens again ... they've tried to deliver and call you etc etc .. wouldn't listen to me when Ibtried to explain ....previously their driver has reversed over my front lawn leaving massive tyre dents when trying to turn around & we didn't complain and we order from them at least 2x per month (if not more).. their driver when they did deliver was VERY rude & didn't know how to get through my front gate - so clearly hadn't tried to knock on the front door as they had claimed.... they need a massive overhaul of staff and attitudes .... maybe the main office needs to reallocate the franchise ....customer service rating is ZERO Shame as the pizza is very nice
Restaurantji Recommends
We usually receive great food and great service, but the last few times have been terrible. Our pizza was not made the way that we ordered it, and when we called and asked to have it remade we were told NO! The man that we spoke with said that he personally made our pizza, and that there was nothing wrong with it. He refused to remake our order, argued with us, and then told us that if we were unsatisfied we could contact the manager the next day. No worries...we will not be ordering from this location ever again. To the rude man that we spoke to on the phone..."THIS IS NOT HOW A PIZZA WITH EXTRA CHEESE SHOULD LOOK!"
This is the worst pizza for taste price and staff rude Ill mannered, whom confronted me from behind the counter when I disputed my order
Basically didn't deliver the main item of the order so all the adults went hungry. the kids had the one pizza they delivered. Tried to call them and see if they could deliver it later, but no answer on their phone number during their advertised office hours despite ringing 6 times. My wife took the delivery as I was on the phone, but the driver didn't bother to check what he was handing over compared to what the order was. Sloppy and ruined our evening.
Every single time I order from anywhere else, I end up disappointed. Papa John's is in a different league. XXL is vastly bigger than anything else available and the quality DEMOLISHES everyone else's. The numpties rating low on here are likely those who don't have a job.
Got a large with extra cheese and it was awful. 2nd worst pizza I’ve ever had. Cheese was like plastic stuck to the bread and chicken smelt old.