I was so excited to eat here (Windsor) and left really disappointed.All the fried food (entire menu) was drenched in deep fat oil and disgusting. Frickles were non edible as were just dripping with oil.chicken wings were small half wings with no meat on the bone. all grizzly chewy.FOH staff were okay, that's the only thing that was okay.I didn't bother complaining at the time as I wouldn't have known where to start.The chef was a mess of a man who strolled through the restaurant from the front entrance, I knew from that moment there was no care at this restaurant at all.I'll stick to Smith and Western for American style food I think. Not Good.
Tony Hill
Great food and
Julie Paterson
Awful food looked great but stone cold, avoid another customer advised us to leave before we had ordered but decided to give it a go but we should have taken his advice.
Richard Freeman
Not a great experience. We visited on a Monday when it was empty and as it's a small place, it felt like the 2 waiters were just listening to our conversation. We were also sat by the window which felt very draughty and cold (we ate in our jackets)We weren't told about any special deals, it was only while eating our food that we noticed a sign on a wall, but this was out of our eye level. Service was slow and nothing to make our meal any more enjoyable - think fast food service. Minimum conversation except when given the bill (assume for the tip).Food was average... Nothing amazing. I hoped for more.
Scotty Hotty
Portion sizes are a joke. Chips tasted like recooked chips. Wings were tiny with not much flavour. Onion rings were really goodParking: Look out fir the pedestrian only signs, not lit up at all!
rachel arnold
Food was great! It was a very calm and friendly atmosphere upstairs and still with attentive service. My young daughter, my husband and I had a lovely supper. Javi and Val looked after us very well!Kid-friendliness: Kids eating free during half term makes this an affordable treat for our family which we really appreciate! The staff were friendly and helpful to my daughter. Thank you Bluegrass!
javi moreno
Really nice place for a dinner and amazing
Jessica Doolan
Great food and lovely
Zoe Fleming
5 stars. Great service and food.
ash bond
Had an amazing time, good food, good service. Will be
Good food, good service and good value for money. If you're visiting Windsor for the weekend it will tie you over for a quick dinner but it isn't going to be your main going out meal.
simran dhesi
amazing service from mala, absolute gem helped me with all my needs and was so kind! Luis was very helpful too and was wonderful. The food was very nice in terms of flavour it did live up to the American name.
Mikey Simpson
Apart from the stairs everything was perfectStaff were so helpful and nothing was an issue with our dietary
Nic Williams
Brilliant staff, fast and attentive. What an amazing menu and when the food came out it was superb and piping hot.Waitress was helpful in telling us about the menu so we could choose! Will be back again!
Jessica Morrison
Amazing place ! Such lovely atomosphere would definitely recommend! Staff could not do enough to help especially Jamie - a real asset to your team ! Thanks for a great time guys :)
I was so excited to eat here (Windsor) and left really disappointed.All the fried food (entire menu) was drenched in deep fat oil and disgusting. Frickles were non edible as were just dripping with oil.chicken wings were small half wings with no meat on the bone. all grizzly chewy.FOH staff were okay, that's the only thing that was okay.I didn't bother complaining at the time as I wouldn't have known where to start.The chef was a mess of a man who strolled through the restaurant from the front entrance, I knew from that moment there was no care at this restaurant at all.I'll stick to Smith and Western for American style food I think. Not Good.
Great food and
Awful food looked great but stone cold, avoid another customer advised us to leave before we had ordered but decided to give it a go but we should have taken his advice.
Not a great experience. We visited on a Monday when it was empty and as it's a small place, it felt like the 2 waiters were just listening to our conversation. We were also sat by the window which felt very draughty and cold (we ate in our jackets)We weren't told about any special deals, it was only while eating our food that we noticed a sign on a wall, but this was out of our eye level. Service was slow and nothing to make our meal any more enjoyable - think fast food service. Minimum conversation except when given the bill (assume for the tip).Food was average... Nothing amazing. I hoped for more.
Portion sizes are a joke. Chips tasted like recooked chips. Wings were tiny with not much flavour. Onion rings were really goodParking: Look out fir the pedestrian only signs, not lit up at all!
Food was great! It was a very calm and friendly atmosphere upstairs and still with attentive service. My young daughter, my husband and I had a lovely supper. Javi and Val looked after us very well!Kid-friendliness: Kids eating free during half term makes this an affordable treat for our family which we really appreciate! The staff were friendly and helpful to my daughter. Thank you Bluegrass!
Really nice place for a dinner and amazing
Great food and lovely
5 stars. Great service and food.
Had an amazing time, good food, good service. Will be
Restaurantji Recommends
Good food, good service and good value for money. If you're visiting Windsor for the weekend it will tie you over for a quick dinner but it isn't going to be your main going out meal.
amazing service from mala, absolute gem helped me with all my needs and was so kind! Luis was very helpful too and was wonderful. The food was very nice in terms of flavour it did live up to the American name.
Apart from the stairs everything was perfectStaff were so helpful and nothing was an issue with our dietary
Brilliant staff, fast and attentive. What an amazing menu and when the food came out it was superb and piping hot.Waitress was helpful in telling us about the menu so we could choose! Will be back again!
Amazing place ! Such lovely atomosphere would definitely recommend! Staff could not do enough to help especially Jamie - a real asset to your team ! Thanks for a great time guys :)