Stopped here to grab some take-away sushi, which was freshly made and very tasty. A good selection of boxes as well as edamame bean pots and miso soup. Restaurant and toilets were clean. Friendly service.
Kath Jones
For a restaurant in the middle of Broadmead, this place is amazing. The chef was kind and understanding when I had to swap one of the meal choices because of coriander. Everything was very tasty. Would definitely recommend.
Daria Stankevych
This time we didn't like the visit.Miso soup tasted like water, there were only 2 cubes of tofu and 3 small pieces of seaweed.I ate it here many times but today it was terrible.
Ольга Демидова
Cheap and quite good rolls. A lot of ready-made options, no need for waiting.Vegetarian options: They have avocado rolls at least.Kid-friendliness: There are high chairs for kids and a lot of food options.
Paraskevi Nicolaou
Quick option for lunch. Ready made meals or order at the counter. Hot and cold food, with dietary options catered for. Staff who served me were friendly and efficient.
Matt Trowsdale
Ordered Thai chicken with extra chicken, took ages, then got the wrong order. Got a dirty look when I suggested it was not right - despite the the wrong order having far more food that I had ordered.It was sorted, however, the wrong order which I had opened to check (and in doing so, damaged the lid) was just passed to the right customer - can't imagine they were too pleased either?The dish I ended up with looked noting like the photo (the photo showed strips of chicken fillet, I got mashed up chicken).Probably will not use again.
waperth
Our first visit to ITSU , so wasn't sure what to expect. So easy to order , and food was hot ,tasty and very enjoyable. Would recommend , and will have no hesitation to visit again.
Freedom62574678649
ordered a takeaway from here today and the box I received had the security seal broken and had been opened before. I reported this to uber eats and opened it to eat to find that someone had lifted the pieces of fish away from the rice, put wasabi there, and put it in the bag for my order??? the securty seals are there to make sure this doesn’t happen so how could you let one get sent out that had been broken!! yuck! I added photos of my receipt to show I I didn’t receive wasabi!!!
Barry Shephard
I went there today to try some of their food. I chose the gyoza noodle soup and loved it. The place was clean and the staff very helpful when I needed help choosing a noodle soup dish. There was plenty of space to eat as the restaurant was quiet at the time, and I found a nice corner to enjoy my food. Would go again to any future Itsu if I found one.
Joe
I’ve walked by so many times and me and some friends went in when we didn’t have time for dinner before a cinema. Really impressed. Get fast food. All of us found our food tasty. Will definitely be going back. Much better than grabbing burger and fries.
Chx teriyaki rice bowl. Good quick service and they have all the accompaniments (nuts and seeds) that you can add to your food. Food wasn’t piping hot (but I did walk some way back to my hotel). Just enough for an evening meal. Restaurant was pretty empty though but there are so many eateries around it wasn’t surprising.
Adam Alcock
Decent itsu this one, my thai stir fry noodles were tasty and good value. The drink options are overpriced - however they have free tap water, but I didn't see it in time. I do like the topping options, the gochujang and teriyaki are greatVegetarian options: A lot of vegan and vegetarian options
Jay Heisenberg
Walked past and had to pop in for some sushi. Was lovely and the salmon was so fresh..
Savva Kuzmenko
Well! Not good. I’ve tried chicken chili teriyaki. Sauce was awful.
Vee Townsend
Staff were happy, even though busy not rushing. Lovely atmosphere, pay them more... I will visit more often ?
Stopped here to grab some take-away sushi, which was freshly made and very tasty. A good selection of boxes as well as edamame bean pots and miso soup. Restaurant and toilets were clean. Friendly service.
For a restaurant in the middle of Broadmead, this place is amazing. The chef was kind and understanding when I had to swap one of the meal choices because of coriander. Everything was very tasty. Would definitely recommend.
This time we didn't like the visit.Miso soup tasted like water, there were only 2 cubes of tofu and 3 small pieces of seaweed.I ate it here many times but today it was terrible.
Cheap and quite good rolls. A lot of ready-made options, no need for waiting.Vegetarian options: They have avocado rolls at least.Kid-friendliness: There are high chairs for kids and a lot of food options.
Quick option for lunch. Ready made meals or order at the counter. Hot and cold food, with dietary options catered for. Staff who served me were friendly and efficient.
Ordered Thai chicken with extra chicken, took ages, then got the wrong order. Got a dirty look when I suggested it was not right - despite the the wrong order having far more food that I had ordered.It was sorted, however, the wrong order which I had opened to check (and in doing so, damaged the lid) was just passed to the right customer - can't imagine they were too pleased either?The dish I ended up with looked noting like the photo (the photo showed strips of chicken fillet, I got mashed up chicken).Probably will not use again.
Our first visit to ITSU , so wasn't sure what to expect. So easy to order , and food was hot ,tasty and very enjoyable. Would recommend , and will have no hesitation to visit again.
ordered a takeaway from here today and the box I received had the security seal broken and had been opened before. I reported this to uber eats and opened it to eat to find that someone had lifted the pieces of fish away from the rice, put wasabi there, and put it in the bag for my order??? the securty seals are there to make sure this doesn’t happen so how could you let one get sent out that had been broken!! yuck! I added photos of my receipt to show I I didn’t receive wasabi!!!
I went there today to try some of their food. I chose the gyoza noodle soup and loved it. The place was clean and the staff very helpful when I needed help choosing a noodle soup dish. There was plenty of space to eat as the restaurant was quiet at the time, and I found a nice corner to enjoy my food. Would go again to any future Itsu if I found one.
I’ve walked by so many times and me and some friends went in when we didn’t have time for dinner before a cinema. Really impressed. Get fast food. All of us found our food tasty. Will definitely be going back. Much better than grabbing burger and fries.
Restaurantji Recommends
Chx teriyaki rice bowl. Good quick service and they have all the accompaniments (nuts and seeds) that you can add to your food. Food wasn’t piping hot (but I did walk some way back to my hotel). Just enough for an evening meal. Restaurant was pretty empty though but there are so many eateries around it wasn’t surprising.
Decent itsu this one, my thai stir fry noodles were tasty and good value. The drink options are overpriced - however they have free tap water, but I didn't see it in time. I do like the topping options, the gochujang and teriyaki are greatVegetarian options: A lot of vegan and vegetarian options
Walked past and had to pop in for some sushi. Was lovely and the salmon was so fresh..
Well! Not good. I’ve tried chicken chili teriyaki. Sauce was awful.
Staff were happy, even though busy not rushing. Lovely atmosphere, pay them more... I will visit more often ?